Customer Reviews for Cottage Grove Food Pantry
(U-Haul Neighborhood Dealer)

365 reviews

8211 S Cottage Grove Ave   Chicago, IL 60619

(773) 734-2740

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9:30 am–5 pm

Services at this Location:

Contact Us

(773) 734-2740

8211 S Cottage Grove Ave
Chicago, IL 60619

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9:30 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Demetrius Dunnon 
Rating:
3.0

Customer did not leave a comment.

Christopher Mason 
Rating:
5.0

Customer did not leave a comment.

Thelma Brow 
Rating:
3.0

I turned the truck in early and received a phone call the next day stating the truck was overdue. What's up with that?

David Marshall 
Rating:
3.0

Customer did not leave a comment.

Angelo Munn 
Rating:
4.0

Customer did not leave a comment.

LaVonte Thompson 
Rating:
1.0

It was still things in the truck the gave me the lady was rude as hell said she was giving me a refund still haven received it

Tarran Mcnulty 
Rating:
5.0

Great Customer Service

Linda Smith 
Rating:
3.0

Customer did not leave a comment.

ROSHARD COMER 
Rating:
5.0

Only had a problem with the link return the truck. Wouldn't let me do it .

Terry Washington 
Rating:
5.0

Customer did not leave a comment.

ANDRE RUDDOTK 
Rating:
3.0

Customer did not leave a comment.

LAKITA MOORE 
Rating:
2.0

Customer did not leave a comment.

lesllie hunter 
Rating:
5.0

Customer did not leave a comment.

Cedric Smith 
Rating:
1.0

The truck smelled like cigarette smoke, the truck needs a wheeling alignment, if it wasn’t an emergency move for me I wouldn’t have taken the truck.

Tanethea Williams 
Rating:
1.0

They make you chose 30 miles for the trip

Gabray Carter 
Rating:
5.0

Customer did not leave a comment.

Lance Shorter 
Rating:
5.0

Customer did not leave a comment.

Miko Holmes 
Rating:
3.0

Customer did not leave a comment.

Irma Hallaway 
Rating:
5.0

Customer did not leave a comment.

Justina Howard 
Rating:
4.0

Cleaning it up more better

Martez Wise 
Rating:
3.0

My reservation was booked for 6 hours. However I was charged a fee for “after hours”. Not cool, truck was parked back within 6 hour time frame with time to spare.

Tiffany Thomas 
Rating:
1.0

The truck I use do not look the same as on the app pictures which I dispute. fa sum reason it wouldn’t let me continue with the pictures I uploaded ,lucky fa me I took a video of the truck be4 entering it , the whole truck was completely damaged. He tried to say a particular part of the truck wasn’t there until I let him know I had video, it piss me off fa someone to tell me a lie when they know it’s a lie and he disrespect me u don’t talk to a customer that way that’s bringing u business

stephaine myrick 
Rating:
5.0

The truck was not clean and it needed a really bad wheel alignment

Shundell Johnson 
Rating:
1.0

Customer did not leave a comment.

Diamond Hilliard 
Rating:
4.0

Customer did not leave a comment.

malinda coleman 
Rating:
5.0

The person who rented me the vehicle was extremely nice, pleasant and professional

EDDIE HOLLOWAY 
Rating:
1.0

The female location manager is very rude. She was more harmful then helpful. The location of the drop off is confusing. Upon asking for help I was told to just figure it out. I would advise someone to please train the workers on good customer services.

Tyye Jenkins 
Rating:
5.0

Customer did not leave a comment.

Sharon Triplett 
Rating:
4.0

Customer did not leave a comment.

Barbara Dixon 
Rating:
3.0

Clean the lot where you keep your trucks

Shawanda Jenkins 
Rating:
5.0

Make the world a better place

Marcus Jones 
Rating:
1.0

Customer did not leave a comment.

Rodney Stewart 
Rating:
5.0

Customer did not leave a comment.

Dian Washington 
Rating:
4.0

Customer did not leave a comment.

Derrick moss 
Rating:
2.0

The truck was old raggedy, jerking really bad when stopping, sounded horrible while driving like the Catalytic converter was missing also the right tail light is off.

mary sims 
Rating:
4.0

Customer did not leave a comment.

SHADEED LOVE 
Rating:
5.0

Customer did not leave a comment.

KENYA MCDONALD 
Rating:
5.0

The lady that helped me was very accommodating. Customer service at this location was top tier.

Stacey Moore 
Rating:
5.0

Quick and easy

Yolanda Pugh 
Rating:
5.0

Me myself was thinking the price was $19:00 but it was lot more.

Vicky Mccullough 
Rating:
5.0

Customer did not leave a comment.

Tia Dunlap 
Rating:
5.0

Good people professional job

zAKARIA cHERIFI 
Rating:
3.0

Customer did not leave a comment.

LEVERN CALDWELL PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

jermaine cole 
Rating:
5.0

Customer did not leave a comment.

Dryone Williams 
Rating:
4.0

Good so far.

Caroyn Caraway 
Rating:
5.0

Customer did not leave a comment.

Brenda Lopez 
Rating:
4.0

Customer did not leave a comment.

Hawanya Blakely 
Rating:
4.0

Customer did not leave a comment.

Timmie Morris 
Rating:
1.0

Customer did not leave a comment.

Jamecia Ussery 
Rating:
5.0

Very convenient to have great service in the neighborhood

Jaince Edwards 
Rating:
5.0

Customer service was excellent

Wanda morton 
Rating:
5.0

representative was very professional, friendly and knowledgeable

Sheila Portlock 
Rating:
1.0

I rate my experience as so because they Hispanic guy whom answered the phone used profanity (motherfucker) to be exact when explaining that " kind of on the heavy side older women" had a motherfucking guy come in for her". In a very aggressive tone. He said that only because I thought that he may have mistaken the wrong person he spoken to, in reference to my receipt. There was still no reason for his tone nor the disrespect. That was when I got upset telling him he is out of line, and I matched his profanity. Thus is a business and for too many times people forget they are running it and don't seem to know how to remain professional. On top of that the trucks are outdated therefore I will take my business and refers to another place. People should know about the location before spending there money.

Gwendolyn Saddler 
Rating:
5.0

Customer did not leave a comment.

Anise Reid-Bey 
Rating:
4.0

Customer did not leave a comment.

Daniel a William 
Rating:
5.0

Customer did not leave a comment.

Roberta Roberson 
Rating:
4.0

Customer did not leave a comment.

Lorrene Montgomory 
Rating:
3.0

I wasn’t able to access the portal to upload the gas wasn’t what it said to be and that it was not clean, had trash in the truck. I was told to park it where I got it from but it was a bunch of trucks blocking the park so I had to just pull in. I also noticed the bumper was hanging.

Shakelah Odom 
Rating:
3.0

Customer did not leave a comment.

April Franklin Heath 
Rating:
5.0

Customer did not leave a comment.

Angel Brown 
Rating:
5.0

Customer did not leave a comment.

Cordero Hemphill 
Rating:
4.0

Customer did not leave a comment.

MICHELLE RUSSELL 
Rating:
4.0

Nothing

Phillip Ramsey 
Rating:
4.0

Make it so I can read my recipe to small

John Williams 
Rating:
1.0

Customer did not leave a comment.

Anthony Round 
Rating:
5.0

Customer did not leave a comment.

Laura Carter 
Rating:
1.0

Customer did not leave a comment.

CHAUNCY HOOD 
Rating:
5.0

Wonderful service! Everyone was knowledgeable and professional! I will be using this location again! Thanks guys!

Kristen Rudder 
Rating:
5.0

Very Good Service!!!

Chris Matthews 
Rating:
3.0

Everything was good the ladies that work there was cool.

Amy Walker 
Rating:
5.0

Customer did not leave a comment.

Latoya Cain 
Rating:
4.0

Customer did not leave a comment.

Bryan McFarland 
Rating:
3.0

I rented a truck and some of my items became damaged due to the truck having holes along the seams of the cargo area. It rained some that day. I was able to load the truck while it wasn’t raining, it started to rain while driving to my destination. I waited until it stopped raining to unload, only to discover my boxes and furniture were wet when I started to unload the truck.

Ora Jackson 
Rating:
5.0

Customer did not leave a comment.

Dwayne Collins 
Rating:
3.0

Having all equipment you offer

Linda Moore 
Rating:
5.0

It wasn't clean and the gas had was on empty

Tammy Howell 
Rating:
3.0

Wasn’t use to the process

Lacrissia Shaw 
Rating:
3.0

Customer did not leave a comment.

Monica Ingram 
Rating:
5.0

Customer did not leave a comment.

Paris Walker 
Rating:
4.0

Customer did not leave a comment.

JASON ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Lovie Henderson 
Rating:
5.0

The lady that runs it is mad cool & straight to the point.

Shanita Smith 
Rating:
5.0

Customer did not leave a comment.

Mary Love 
Rating:
3.0

Customer did not leave a comment.

Juanita Mc Cottrell 
Rating:
5.0

Experience was excellent

RONALD THIGEN 
Rating:
5.0

Great customer service…

jacquelyn carter 
Rating:
5.0

Customer did not leave a comment.

FLORA WHITE 
Rating:
2.0

The lady charged me for 2 days and i didn’t want 2 days ! And lied and said it was for emergency’s

Jori Jackson 
Rating:
5.0

Quick and fast service

Micheal Stewart 
Rating:
4.0

Customer did not leave a comment.

phillip hoffman 
Rating:
3.0

The address provided wasn’t correct and truck wasn’t clean

EBONI WATSON 
Rating:
3.0

Customer did not leave a comment.

Antonio Pelmer 
Rating:
5.0

Customer did not leave a comment.

Tina Bell 
Rating:
1.0

The lady who was there was very rude, and didn't explain very well. Then I was late dropping off the truck due to my movers running late, and the other worker was rude as well. I would not recommend this place

Laquitha Hickman 
Rating:
5.0

Customer did not leave a comment.

Rahsaan Morris 
Rating:
1.0

The truck was very dirty and I was delay an hour.

Loreina Curry 
Rating:
5.0

Customer did not leave a comment.

Charnetta Harris 
Rating:
1.0

Consistent and clear instructions need to be provided because I feel like I have been scammed.

amoree shaw 
No reviews have been submitted for this location.

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