Mitchell S.
Office closed due to covid July and August. Rent with 24/7 only. No contact.
Comentarios de los clientes para COS Mini Storage
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Testimonios de clientes recientes de COS Mini Storage
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Tashna P.
Mitchell Shepard was the rep who helped me. He was extremely friendly, courteous, patient, understanding, and helpful. I am very appreciative of his help because my move was very stressful and he really made this process go smoothly. He is a gentleman and a true asset to your company. Thank you for hiring him as an employee to represent your company.
Deborah N.
Everything went fine
ALDO M.
The truck was releasing fumes inside the cabin. I call uhaul they said i need road side assistant, but tha truck need to be replase, it was durty and damage
teri R.
I did not like the self check in process at all.
Nita D.
please refer to my comments within my email to Customer Service
Deborah N.
I always rent with the 24/7 so it all works well for me
Joshua W.
No furniture dolly. I paid for a furniture dolly, but it was not in the truck and the location was closed that day. I called twice the next week to at least get a refund on that part of the rental, but they didn't answer. As far as the online reservation part of it, it was pretty good.
Maryne Yvonne C.
There was no other place to comment about the person working at the pick up facility was super nice and helpful. This is huge for me.
michael M.
windshield wipers didn't work well.
Raymond G.
The brakes were soft at times Had to be careful when braking .
Deborah N.
A very customer friendly place
Charles R.
Very friendly and professional. Everything went great.
Randolph M.
Have the gas tank full and the oil dipstick to the full mark. And have the windows cleaned
MARK P.
I was told the trailer had a wheel guide to enable hauling a motorcycle. It did not. However, the trailer worked.
Paul S.
Clean new car trailer I rented , drove 39 hours across country with it and no problem , the trailer is built very well
jack H.
Fast and friendly.
yvonne W.
Great customer service!
Staviean S.
Hands down the best customer service experience I have had with a U-Haul vendor. I will definitely be a returning customer.
VICTORIA C.
They charge me for insurance without my consent. I will never use this location again and have told my friends to do the same.
DORTHIE A.
We were over charged and almost rob ed. I called u-haul and they said someone would get back to us they never did.We were charged for gas we did not use.They did not help us where we rented.Please call 925-754-0146 or 925-457-7151.
kai W.
I paid cash for my rental and I was double charged for dolly and truck. I was supposed to be refunded on my card and it's almost been a month and I haven't received my refund.
Contact person was aloof, non-responsive, disorganized, and downright clueless. I was told to go to 3074 Broadway. When I got there, there was no one that worked for the rental company, but a collision repair guy was nice enough to take me to 40th/Broadway. When i got there, there was nothing but the vehicles and a gas station. After about an hour of calls, someone finally showed up. And even though I said I would be there at the time I was there, the person I met didn;t seem to know who I was or what I was looking for. Very spotty service. Next time I rent a U-Haul, I am going elsewhere.
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