Customer Reviews for Cortege Aliens
(U-Haul Neighborhood Dealer)

18 reviews

200 Knuth Rd Ste 142B   Boynton Beach, FL 33436

(561) 404-2186

Location Hours

  • Mon-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(561) 404-2186

200 Knuth Rd Ste 142B
Boynton Beach, FL 33436

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The communication was horrible. My pick-up location changed twice, and my reservation was “converted to truck share” with online check in. That was not included in the updated location information. No was was at the pickup location and no one answered the phone number provided. It took almost 2 hours on the phone to get that information and complete the check in process. The lock on the key box was in terrible condition and it took us another 10-15 minutes to access the keys. Two hours of our morning were wasted!! Very frustrating!!

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
1.0

Customer did not leave a comment.

MElissa K. 
Rating:
3.0

Customer did not leave a comment.

JOSHUA M. 
Rating:
1.0

Couldn't access keys

SEAN S. 
Rating:
3.0

Customer did not leave a comment.

Layanne S. 
Rating:
3.0

Customer did not leave a comment.

Eugene F. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
4.0

Passenger Mirror wanted to slow shift downward. Truck had leaves in the back in the area where it was parked at the uhaul site

KENNETH L. 
Rating:
2.0

I did not receive the dolly or furniture pads and did not receive a refund. No one has reached out to me to help with this at all. Not happy.

Stephen A. 
Rating:
1.0

There was no one there so, no, the personnel were not helpful. All I saw was a drop box. This made me very uncomfortable leaving a truck with rented equipment in the back with no way to lock it. I finally figured out how to complete everything online (taking pictures, etc.) but that took awhile. It would have been nice to know what this location was like ahead of time... I would have picked a different location.

Edward S. 
Rating:
1.0

Uhaul agents were unable to get ahold of the business who was renting out the uhaul, which resulted in not being able to get into the truck for over an hour after my rental started. It was not listed as a no contact pick up and the truck was super dirty. Sandy and sticky inside the cab, and not swept out in the back of the truck. Instructions for pick up were not clear and my reservation was made through calling U-Haul directly.

stephanie T. 
Rating:
2.0

I had booked my reservation at one place for 9 o'clock and the movers for 930 from your company. Went to go get the truck said it was not there nobody was there got a text saying that it was changed it was changed to a totally different location further away and for 1030. The movers were sitting at my house at 9:30 I had to pay them an extra hour was very dissatisfied this was the first time you guys were ever so unorganized I amvery upset with my moving Experience don't know if I'll be using U-Haul again

Antoinette D. 
Rating:
5.0

Customer did not leave a comment.

NED J. 
Rating:
3.0

Hard to find. No signs posted

Daniel L. 
Rating:
5.0

Excellent customer service, pleasant experience

Natalia R. 
Rating:
3.0

Very hard to find the correct suite to drop off the truck. I had to get out and walk around the building to find the right one.

Abigale M. 
Rating:
2.0

The truck was very clean and well maintained. The location is in a good place, but, as others pick up and drop off U-Haul locations, this doesn't have any signs... you enter the building and there's no way to know which way to go... I asked a nurse if she knows where were the U-Haul office and she gave me the directions... without help, it would be very difficult or impossible to locate the office. I always make the online registration, so, that part was smooth.

Ydelsi S. 
No reviews have been submitted for this location.

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