Customer Reviews for Cornerstone
(Distribuidor de U-Haul del vecindario)

281 comentarios

1627 W Henderson St   Cleburne, TX 76033

(817) 506-7226

Horarios de la ubicación

  • Lun.- sáb.: 8:30 a. m. - 3:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(817) 506-7226

1627 W Henderson St
Cleburne, TX 76033

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- sáb.: 8:30 a. m. - 3:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything was ready to go when we arrived. Pattie was very courteous and really knew her business. I've rented from here several times and she has always been great.

RUBY L. 
Clasificación:
2.0

Was notified if they didn't have the blankets I requested I would get $50 off when I reserved. No blankets were available and didn't get discount. Also tried to over charge me and wanted to disagree when I ask why it was so high for just a day!

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
4.0

I received a link on my phone to be able to check in my truck and equipment, but It will not let me do it. Even after I followed the steps for trouble shooting, it still did not work. Therefore, It told me I was going to be charge 25 dollars for someone else to check in my truck and equipment.

Jorge O. 
Clasificación:
5.0

Can't think of anything. The ladies were friendly and very nice.

Blanc W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glen H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zenda C. 
Clasificación:
5.0

The ladies were very nice and helpful the day I stopped to ask to the day I picked up the trailer.

Aimee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela F. 
Clasificación:
5.0

Excellent customer service

Brenda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Millynn T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn K. 
Clasificación:
5.0

The employees were very helpful and kind. Very good experience.

Kenneth S. 
Clasificación:
5.0

Well I'm a dealer, I think we should be able to get a discount on rentals we do alot of rentals at 22305 location. Gracias.

misty M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra T. 
Clasificación:
4.0

El cliente no dejó un comentario.

William R. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN ANTHONY S. 
Clasificación:
5.0

Watch out for that step down the first time!.

Bruce C. 
Clasificación:
5.0

This location is the best!

Marc W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY W. 
Clasificación:
1.0

The customer service is terrible. When I checked out the cargo trailer I informed them the time I was returning the trailer and they informed were to leave it after hours. The next day I get a call they charged an extra day because I did not return the trailer on time. I informed the individual when I returned it like I discuss the previous day and for them to walk outside next to the office and you will see the trailer. Sure enough it was sitting right where they told me to return it. The individual said they would cancel the charge. It has been two days and they have not canceled the charge. If they had good customer service they should of called me prior to charging me and we would not be having this problem. Money over customer service.

Eugene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth O. 
Clasificación:
5.0

Professionalism was greatly appreciated.

ROBERT H. 
Clasificación:
5.0

Excellent location to rent a U-Haul and moving supplies. Very friendly people( I call Patti) and are a great asset for U-Haul. NICE JOB!!!

WILLIAM ELLIOT O. 
Clasificación:
5.0

Great, friendly service!

Sharon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM A. 
Clasificación:
3.0

Fender bracket was broken and taped with electrical tape. Came loose on trip requiring several roadside patches and detour to purchase/patch with duct tape. Tow dolly SHOULD NOT have been rented in disrepair.

KRIS T. 
Clasificación:
5.0

Fast and simple reservations, checking and return. When I did have trouble making changes online, the telephone assistants were extremely helpful, patient and polite.

Sandra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL J. 
Clasificación:
5.0

Not a thing, the ladies were amazing.

HARROELD E. 
Clasificación:
5.0

The check in was a nightmare. Had to redo it multiple times change settings on phone was very frustrating after a long day. The check out was great The employee was PERSONABLE FRIENDLY AND PRO.ESSIONAL

CLARE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason D. 
Clasificación:
5.0

This location will be the only location I use if I ever use Uhaul again. I've been jerked around so much in the past two weeks by uhaul over the phone and online that I swore I wouldn't use uhaul again. The woman in the office walked me through the process, and was exactly the help I needed. She was knowledgeable and kind. Through COVID I know customers are absolutely awful, but businesses are turning toxic now too.

EMILY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN S. 
Clasificación:
5.0

The people there were great. Very professional and helpful.

Luann B. 
Clasificación:
5.0

El cliente no dejó un comentario.

alicia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUNTER M. 
Clasificación:
5.0

Wonderful experience at the Cornerstone location. Excellent customer service.

KELLIE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamera B. 
Clasificación:
5.0

Easy check in! Management was friendly and accommodating!

Russell O. 
Clasificación:
5.0

Patti is a great asset to uhaul, she made the process easy and seamless, and was very accommodating of our needs. Give her a raise!

Kim L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad M. 
Clasificación:
5.0

Suspension on truck is very rough.

Steve D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

Can't think of anything that needs to be improved. Thanks for the great service.

Patricia M. 
Clasificación:
5.0

Very friendly staff. They were very helpful. And the truck was in great condition.

CATHERINE P. 
Clasificación:
5.0

Ladies that work there went above and beyond to get us in a truck to move. It was rough but got it done in time!!! And back right in time for a reservation!! Thank y'all so much 5 stars

Brandy H. 
Clasificación:
5.0

Excellent experience from 1st phone inquiry to drop off. Highly recommend.

SANDRA S. 
Clasificación:
5.0

Nothing!

CECIL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

miguel M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danny W. 
Clasificación:
5.0

The attendant was very easy to work with. Only bad part was the online return didn't work. Should make that simpler...sharing location isn't seamless.

STACEY A. 
Clasificación:
5.0

quick and easy. No problems

MICHAEL S. 
Clasificación:
3.0

Lower the prize, when I returned the u haul at the same day and asked the u haul lady at the destination why they make me pay 544.00 dollars, and she said she was going to ask me the same question when I showed her the receipt, she also said the her brother rented a u haul from Austin Texas to Arizona for 250 dollars so I don't know from cleverness Texas to Enid Oklahoma cost me $544.50

DINOMAID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guido S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN ATTOS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONTY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANNY B. 
Clasificación:
3.0

Made the reservation for the trailer & did the check in online, still got asked more questions than my doctor does at a checkup. Absolutely no reason for it to take 45min to pickup once I got there. very frustrating especially since I have a 3 year old son who does not like staying still for that long. About the equipment condition: one fender was previously crushed in on the trailer, instead of maintaining it with a 15 min repair they put a sticker on it to mark it as existing damage.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dick L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOANN S. 
Clasificación:
4.0

Very good staff in Cleburne Texas my first time renting a Uhaul must say I was very impressed. The trailer tracked really nice towed well, my fuel mpg was much higher than I expected Thanks so much Tom

Thomas J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Byoung A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren M. 
Clasificación:
5.0

The girl that helped us seemed to be "Johnny on the spot", knowing everything we needed and was ready and able to help us get a U-Haul truck and car dolly.

George B. 
Clasificación:
5.0

I think y'all have done a great job. This was my 1st time renting with your company. I will be back for all my u-haul needs. Thank you!!! Great service from Donna ...she was very kind and knowledgeable Kudos!

AIDA J. 
Clasificación:
3.0

El cliente no dejó un comentario.

James U. 
Clasificación:
5.0

Everything went smoothly and was able to pick up and return truck with no problem. It takes time but not too bad.

Nora R. 
Clasificación:
5.0

I was very happy with the service.

Roger K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

Patti is great! Will certainly be my 1st pick next time I need to rent any equipment. If y'all could somehow have a more spacious office, so customers aren't A2B when it gets a little busy, that'd be nice.

William C. 
Clasificación:
5.0

Nothing y'all are doing a great job

Perry B. 
Clasificación:
5.0

Nothing.

Evelyn S. 
Clasificación:
5.0

The gal at Cornerstone is so helpful and personable

Bryan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda W. 
Clasificación:
5.0

A very efficient transaction and pick up ... ez drop off as well :)

BEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

It was great

GENE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

The truck I had was great. But it is now time for new wiper blades.

CLAYTON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
No se han enviado comentarios para esta ubicación.

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