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Steven Lee
Customer Reviews for Copper Safe Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
For this trip I went to a first location to pick up my truck. The engine light was on when I picked it up. I was traveling about 700 miles and declined to take the truck. No other truck was available. The U-Haul rep tried to locate another truck of the same size. They sent me to a location in a gas station that refused to rent a truck because my reservation was not made far enough in advance. I was then sent to the location above which was self serve. The rep from U-Haul however made the pickup time incorrectly and we had to make several additional calls to straighten this out. It took 4 hours to get the truck. I will be hard pressed to use U-Hayl again.
Thomas PetersonThis is only open 3 hours in the morning. It is not open when someone would be returning a truck. There is very little place to park a big truck and the key return isn't obvious. Prior to that, I was very happy with Uhaul. I actually left the truck there at 4:20PM but didn't have the app to return it. I had to get my duaghter to help me with the technical part.
Linda BischoffNo Dolly on truck but I was charged
Gregg MorrisonWe were not notified of a location change and then took over an hour to get our truck. Side note… the movers we also hired through your website bailed at 7:30am. So the 14 hours of truck rental was because only 4 people were moving. Ages 49,45,14,10
Wiliam HardeeAbsolutely not recommend this location. Will never used uhaul again.
James RanelliNothing--Great experience!!
MARK WALLACE