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Aimee B.
Customer Reviews for Coosa Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Wonderful place to do business!! Could not ask for any better
Emily W.The staff were professional and helpful -- above and beyond what we expected. They explained our options and assisted us with a difficult and tricky situation. Could not have been more pleased with the service we received.
Cynthia T.Nice people, great service and selection!
Ellen B.Nothing.
Mark T.My problem is my contract stated I did not have to drop it off at a specific location. I got a call from someone in headquarters stating that they want me to drop it off at a certain location. I told her I did not know that my contract stated that I Did not have to drop it off at a certain location. She went ahead and made an appointment at the location she wanted it dropped off at. Contract stated I did not have to drop it off at anyone place. Not happy with the person in headquarters.
sherry P.No problems Great help
Tommy M.The inside of the trailer was pretty dirty and the door of the trailer was rusty and hanging down. Hard to close. You Had to lift the door up to get it to close. Other wise the people were great and the location was convenient.
Jacqueline E.Very pleased with service. Thankful they helped me hook up and checked my lights.
Gina M.Miss Fran is the best. She cares about the customer. I asked questions on more than one occasion and she always sweetly helped me out.
David U.Used them 4 times now and couldn't be happier
Richard C.Used fork in floor with empty sprit bottle
Cynthia G.Very good customer service
Scott V.The D rings in the floor some were missing needs replaced
Karl O.Repair some of the D hooks inside of trailer a couple were missing
Karl O.Check reservations before giving away trailers or trucks. We almost lost ours but caught the person before they drove away.
Caroline H.I was told what i rented from you would haul the car i bought but it wouldn't fit . I drove 500 miles round trip for nothing . Now i have to go back and get the car with the right trailer. I told the lady who i rented it from what happened and all she could say is sorry. I should be reimbursed! She also ask why i just didn't drive the car back . Well i told her because i was by myself. That was the whole reason to rent a car hauler from you . Very disappointing!
Jason M.Just keep up the great work
Karl O.Offer uhaul supplies for customers
Karl O.Very nice and very helpful good place to deal with!
Jeff B.Uhaul contacted me and moved my reservation to another town when the place I reserved had a truck available. This was ridiculous
Christopher D.Excellent customer service! Very pleased!
Steve D.Should help with drop off locations so Custer understands and aware of nodrop locations vs drop locations. I was not aware the 3-4 local uhaul rental locations would not accept my one way drop and had to travel to another city over hour extra travel.
JIM B.Should inform the customer that there is a cleaning fee.
JEFFREY L.The truck had a lot of damage that was not marked. I had to get the staff to take a role of stickers out to work the truck down. One of the tires had two side wall gashes yet I was told to take the truck. Lucky nothing happen like a blow out. This was on top of being asked to drive 100 miles to pick the truck up using my personal car and the need for a driver to carry me that far. I made the reservation well in advance and the equipment should have been moved to my scheduled pickup location. There was time to do that and make sure that the equipment was there for me. I am said that this experience was not anything like what I am use too when dealing with Uhaul. Hope things will never be this way again
Robert P.No one was available to unhook the trailer. I guess because it was almost 5 PM. Last time I dropped off here they had a nice young man who unhooked the trailer.
GARY G.Personnel were exceptional!
GARY G.Location did not have the appliance hand trucks I had reserved.
Mark M.When I was shown the trailer that we were supposed to take, one of the trailer tires was flat. The location switched me to another trailer to make up for it. Things like tires should be inspected before the customer comes to pick up the equipment, not the day of the rental as we are getting ready to hook up to it.
Craig K.Very friendly and super helpful
ROBERT F.It took 4 hours to get the truck I had to drive an hour out if my way to get the truck not a happy camperer
Elissa J.Had to add air to one tire. Was told up front it was $54.99 to rent a car hauler but the final bill was $89.99 plus tax and insurance we got. Didn't understand the difference but I left the store before I realized it.
Chris H.They were very pleasant to work with. Needed the trailer longer than planned and they had no problems working with me
Gary R.The right hand turn signal did not work.
ron H.Everything was great. Good customer service.
Marvin H.Not having experience in moving, they made it so very easy to rent the right truck for my needs. The whole experience was very nice and easy, I would recommend U Haul to anyone that moves! Wonderful service and clean and updated trucks!
Susan C.The Truck was dirty when I picked it up, The people were very nice! I picked it up early.
Billy P.not a mask to be found anywhere
william B.Derrick, was very helpful with the rental process and very pleasent.
Larry S.Over charged 150 dollars for the uhaul,they then denied they did anything wrong I still have yet to receive my money.... sales person was rude as well...I will NEVER USE UHAUL AGAIN!!!!
chris W.