Comentarios del cliente para Coosa Corner

I was promised an extra 15 miles since I had to pick up the truck at a more distant location, but in the end, I was charged for all those extra miles. I drove only those miles necessary to complete the move, no side trips at all.

I’m not very happy with being sent to the wrong location originally ,original drop off location was set as Empire RV storage which does not exist yet. I spent an hour trying to locate the place, only to discover the location hasn’t opened it doors yet. Uhaul needs to get it’s shit together and get their network and locations corrected.

It took me maybe 20 minutes to fuel back up and get turned in. Got gas right there at location and a great meal. If you get to Leesburg Al , stop by and get great food and pleasant people

Centre,al where I rented told I would get money if I didn’t keep all 4 days.get and turn in 1 and haft days.had rented for 4 days.u haul here in sc told me ther was no money back.need to rectify this.lying to customers.

Great service. Very nice staff and customer service speedy rentals

Made arrangements to pick up Uhaul from store. The truck was dropped at a different location. It was on a Sunday but Heather went above and beyond her job by calling the owner of the business even though they were closed! She made arrangements for us to pick up the Uhaul we needed with the business owner going to his closed place of business and opening the gate so we could pickup the truck! There aren’t enough words for me to say thank you for a job well done and so pleasantly! I would highly recommend this buisness! Heather deserves a raise!

Great Service!!

Nothing. They are the best.

Excellent service.

Keep up the good work

Clean the trucks before renting and look them over. The windshield wipers were so rotted they disintegrated the first use. Floor covered in mud and smelled like pot smoke.

They did a great job!!

Located as part of a gas station in a very small town, but convenient for the general area.

We were unable to rent what we needed in NW GA, so we drove to Leesburg, AL and rented what we needed there.

Keep up the good work ??

We had a reservation at Ragnarok Uhaul, the owners of the RAGNAROK station not only were not there at the pick-up time, they didnt open at all that day! Though if you look at there Facebook page it says "Closed Sundays" and there other page says open at noon Sunday... all their social pages say something different... SO we had to contact Uhaul, drive 60 miles to get to pick up a truck, now it is 2 hrs past pick-up time, Service at the Leesburg location was outstanding! Then at noon that day, Uhaul calls and asks why we didnt pick up our 8:00 truck... well, THEY ARE CLOSED.... then finally getting the day wound up, we had to drive the truck 60 miles back to Leesburg, then finally 60 miles back home... NOPE Uhaul, not a good day at all, and I am leaving it all over Social Media....

First of all, the Uhaul site was closed. I went net door to the convenience and asked about the Uhaul personnel and the cashier said he would help me. When the transaction was completed I could not get a receipt and has to wait for the net day. And today, the next day, I received a "receipt" for someone indicating nearly nothing. No statement that I had returned the trailer, how much I paid, nor when. Poor service. I still have no receipt.

If someone rents your unit, then drives Sand Rock to find out they can't use the unit. You should give them a full refund instead of charging them 30 damn hard earned dollars. I had the trailer for 20 minutes and couldn't use it.

Quick you get you checked in and hooked up. Nice people, clean and easy access. Highly recommend.

Ridiculous mileage charge! Sat in driveway for a whole day without moving and the stupid girl changed me milaege! Mean really!

Y'all went above and beyond for us, thank you so much for making a stressful time a little more pleasant!

It sure why I had to pay a 2 day rental for a one way car trailer. I rented it and dropped it off the same day (300 miles).

Lisa accommodated me on short notice.

Operator of Coosa Corner, a very busy man, was kind and helped us secure the very best deal possible.

Put tongue stands on your trailers. (This meant for UHaul, not Coosa Corner)

A 10 dollar credit card fee is fucking ridiculous

When we picked up the trailer the left turn signal and brake light didn't work. When we went in and reported it the person at the facility called the regional supervisor to change us to another trailer she was told that the problem must be a blown fuse on our car. I assured them it wasn't because the car lights were all working fine. There seemed to be a reluctance to just give us a different trailer. I don't understand this, in light of U-haul's emphasis on equipment and safety.

Friendly, prompt service. Went very well.

everything was excellent.

I’ve had the same experience here every time I’ve rented from Coosa Corner. Rented trucks and trailers. Fast courteous service.

Overcharged for the vehicle

Have them explain some of the operations of the inside of the truck, everything else was good.

Great location to pick up or drop off Uhaul equipment! The only thing I would reccomend is for this location to sell the wiring converters for customers that don't have a 4 flat connector. Also, the lady that rents the equipment out needs a trailer dolly to help make it easier to hook up the equipment when there's nobody there to help her.

Great customer service

Communication could be better between terminals.

Derek and crew always exceed my expectations for customer service. I could rent a U-Haul closer to my home but I will continue to use this location for my monthly U-Haul needs. Coosa Corner is the best!

Customer service is top notch

When returning the trailer I was told where to park the trailer and the U-Haul representative actually left me to park and unhook the trailer on my own. They didn't even verify that I left the trailer before I left the lot.

The location was not open when I arrived for my pickup. Someone had to be called in so I could get the equipment. Then in the back of the truck, the previous user had left a pile of dirt on the floor that I had to clean up before I could use it. However, the gentleman that helped me was wonderful to deal with and apologized for the problems I encountered. Wish I could rate the customer service because he would get “excellent”.

all was good. Tammy was excellant

Make sure they charge the right amount every time, I have been charge for extra days and have to contact them to let them know all the time it happens.. sick and tire of having to do that just bc they can’t do the paperwork when the Equitmwnt is return on time..