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Tammy J
Customer Reviews for Coopers Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Awesome traveling/working with UHAUL and great customer service! Will use again in the future!
Cody LReturn during regular business hours, but nobody there, doors locked. Used online return instead, went smoothly. Parking area was not clearly organized.
Charles ANone needed
Sharon DWe did not get the equipment we ordered and still got charged for it. The truck leaked on our furniture. The people we spoke to were rude and unhelpful. Will NOT be using u-haul again.
April WWas surprised to find safemove insurance on my bill when it wasn't selected when I made the reservation online. I didn't sign or see any breakdown of the charges prior to leaving the location. Received the contract via email 30 minutes after leaving with the truck. The truck was completely damaged on the right side looked to be the result of an accident. The passenger mirror was non existent. This truck was not safe, and should not have been rented, with a box truck side mirrors are really necessary. I could have lived with the truck issues but being charged insurance I didn't select and being charged a full extra day for being 30 minutes late on the return made the whole experience not worth repeating. I took pictures of the issues and would be happy to discuss them should someone with U haul like to hear and see what they are putting out to the customer. chris.bsd@hotmail.com 423-782-8035
chris sI appreciate uhaul changing my dropoff to here, much more convenient and next time we will use this facility.
Julie Msend me a itemized receipt... showing all charges.. as no receipt was provided at time of service .. was told it would be sent via email... still have not received one.....
sharon mOne of the best overall customer service experiences I have had in any business, anywhere. Thanks a lot!
Gregory MI was happy with my Service thanks
Larry PI am not a fan of technology and had problems submitting online info. The attendant at Cooper's Station was very helpful and went out of her way to help me. Top notch experience.
David W