Customer Reviews for Coopers Automotive LLC
(Distribuidor de U-Haul del vecindario)

965 comentarios

2843 Lebanon Pike   Nashville, TN 37214

(615) 228-4878

Horarios de la ubicación

  • Lunes a jueves:
    9 a. m. - 4  p. m.
  • Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 4  p. m.
  • Domingo:
    8 a. m. - 12  p. m.

Servicios en esta ubicación:

Contáctanos

(615) 228-4878

2843 Lebanon Pike
Nashville, TN 37214

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes a jueves:
    9 a. m. - 4  p. m.
  • Viernes:
    9 a. m. - 1 p. m. / 2 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 4  p. m.
  • Domingo:
    8 a. m. - 12  p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Corey S. 
Clasificación:
5.0

In and out.

Kenton K. 
Clasificación:
4.0

I will not rent from ya'll ever. took me 5 hrs to find a truck. My day was shot.

dorothy H. 
Clasificación:
2.0

They could not raise the traiker hitch up high enough and tried to blame it on my hitch, but it was do to.their negligent that it was not able to be raised. They placed the trailer stand in sand. Had to get a car jack to raise to put on my hitch. Shady

Byron S. 
Clasificación:
1.0

The man that did our pick up of truck and return was repeatedly rude and told us they were a mechanic shop. He continued to spread oil absorber in 2-3 locations even though he saw us standing by the truck where the sign said leave equipment here and stay with equipment. I have never had a problem prior in renting trucks and equipment. He also charged up for fuel even though we put gas in to bring it to where the fuel showed at pick up.

Marcie M. 
Clasificación:
2.0

The GPS ping for this location was no where to be found. We walked around all over the property. We were at the right spot, literally looking and touching the U-Haul and buildings. I called customer support and talked with Jake Cooper for 53 minutes to manually figure this out. Absolutely ridiculous. Jake was helpful and clearly it was not his fault. But it shouldn't be that hard to find the GPS location. And yes, I know how to work my iPhone and my location settings where on and correct. This location needs a sign or something stating where exactly to stand for the GPS to be picked up, when the auto shop is closed. This delayed my pickup an hour and made me late to my pickup. After this hour and inconvenience nothing was even offered to compensate my time. I will not ever use a mobile pick up spot or recommend this option to anyone. Please let me know if there is anything that can be done. ¡Gracias!

Will S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vickie A. 
Clasificación:
5.0

Great experience. Thank you

Linda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethan W. 
Clasificación:
3.0

Had to go to different location 22 miles from house because Hendersonville over booked and only was able to use truck for 3 hours. Associate was rude and wearing a gun at pick up location.

robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garett S. 
Clasificación:
5.0

This is the third time we have rented from Coopers automotive. James is awesome!!

Tracey B. 
Clasificación:
5.0

James was the sweetest person and helped us so much! Love this location

Tracey B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Howard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus T. 
Clasificación:
5.0

Very helpful and friendly staff.

Dandida K. 
Clasificación:
1.0

The mobile pickup procedure is horrible. I spent an hour and a half on the phone with U-Haul just to be able to pick up my truck that I had already reserved. The woman said she'd extend my hours of usage so that incident wouldn't eat up my usable time with the truck. I returned the truck using their online drop off procedures after driving 20 miles and having the truck for 4 hours. Two days later they're charging me for two days rental and over 140 miles of usage. As far as I'm concerned U-Haul is stealing from me. I'll be taking this story to my local news station. Horrible.

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua D. 
Clasificación:
1.0

They over charged me I only had the truck 1 whole day, returned it at midnight and they still charged 2 days

Tashona T. 
Clasificación:
3.0

Billing ended up not being what I originally signed up online for. Maintained under the mileage I had guestimated and managed to be charged $32 more in hidden fees or should I say partially extra tax as well.

Devin B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ryan F. 
Clasificación:
1.0

I returned the equipment on February 21st at 11:q18 pm local time. They charged me almost 200$ Extra and dis not check equipment back in until February 28th. I am very disappointed with this. They must correct this mistake and send me correct invoice. I have took pictures to prove that I returned equipment in timely manner, at the same location, in clean and condition.

Jay J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

Very friendly, even had the truck warmed for us. Highly recommend.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

latonya M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katelyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FAYAZ A. 
Clasificación:
5.0

Rent from this location alot. Great folks. Always clean equipment. Highly recommend

RANDY B. 
Clasificación:
5.0

Dwayne was first class--- concerned about the customer, friendly, excellent representative of UHaul

Randall B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDON P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Beverly F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
4.0

The location is difficult to get to, and you have to drive up a narrow driveway through a gate to get to the office. There's not much room it maneuver a large truck up there. The man in the office was very nice though. Just a sketchy location.

Lauren B. 
Clasificación:
5.0

Good people.

john P. 
Clasificación:
3.0

The equipment was in terrible shape. A tire was almost flat. The truck did not have a headlight switch so I could not turn off the cargo light which killed the battery. I had to jump it twice. Not safe and should not have been in service but they had no other trucks

James B. 
Clasificación:
1.0

I did not realize until I reached my destination in Nashville and had loaded.m the furniture but the tailights and right blinker did not work. I looked and noticed one of wires was severed at the trailer. I did not have time to return as I had people meeting me in Birmingham to unload. I knew it took them a long time to hook up and at one point they telling me to switch how I had my lights turned (which I did) after a few more minutes of messing around one of the men walked by and said you're good to go so I left. They sent me off in a dangerous situation. When I returned in Birmingham I reported this to the lady receiving and said she could not believe they let me leave with the wiring like that. She said she would get her gut to reword before being put back on the road. I could have had an accident or gotten a ticket because of their negligence.

Walter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan C. 
Clasificación:
5.0

They were great uhaul representatives and extremely professional and extremely helpful!

vernon M. 
Clasificación:
1.0

El cliente no dejó un comentario.

micheal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric O. 
Clasificación:
4.0

i would not reccommend the uhaul storage location in Madison guaranteed rental and they tell me they need to cancel at pick up time and credit us $50 they didnt even credit us and the way the gentlemen talked to us will use penske before i ever use that location again

AMEER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eliza W. 
Clasificación:
5.0

The after hours drop off was easy to complete.

JEREMY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl W. 
Clasificación:
3.0

The driver side window had been left down during heavy rain and the door and seat were both wet. Other then that, no problems with the truck.

REBECCA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Micajah B. 
Clasificación:
5.0

great guy!

brandon L. 
Clasificación:
5.0

The guy who helped me out at the locations was very kind, understanding, and all around great nice guy.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNESHA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney C. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK B. 
Clasificación:
5.0

The gentleman at Cooper's Automotive was great! Very nice and helpful.

LISA F. 
Clasificación:
5.0

Everyone went out of their way to make it a easy process. I'm grateful for the experience and seeing the quality of customer service three locations I visited and the staff that called to assist me with finding a location that had a truck available.

BOBBY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason A. 
Clasificación:
5.0

Coopers Automotive had a nice, clean truck for me. It was ready to go when i got there and the whole experience was easy. Will rent there again - thank you

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia G. 
Clasificación:
3.0

We were not shown how to use the car hauler and did nit know that the side could be lowered to get in and out of the car.

Jorge R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ebony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Simon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY Y. 
Clasificación:
5.0

These guys are great, simple location !

Agree Kay L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Romany A. 
Clasificación:
5.0

Same ole customer

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

William F. 
Clasificación:
4.0

Not sure

Mack M. 
Clasificación:
1.0

Location was closed on a weekday at noon when drop off was scheduled. No staff available. No parking space available for 26 foot truck at this location.

Richard B. 
Clasificación:
5.0

Very friendly and helpful staff. Will definitely choose them again!

Justin B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
5.0

El cliente no dejó un comentario.

REKAN H. 
Clasificación:
2.0

No one is ever available to answer the phone, I have left messages and no response

Tim C. 
Clasificación:
5.0

Someone before me must have had a cat with them. The truck was well maintained.

Cindy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
3.0

The parking was very small and staff had lost the key to lock box so they couldn't get the trucks out for awhile. It took about 20 minutes longer than it should have.

John F. 
Clasificación:
3.0

Crowded area very hard to get into

FAYSAL D. 
Clasificación:
5.0

Need more space or less inventory. Very tight for the number of units on site.

Christopher R. 
Clasificación:
2.0

The Man at the counter was friendly and courteous, but there was so much dog hair in the cab of the truck that I had to pull over and clean it out but I still broke out In hives during the long drive.

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adewale O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
1.0

Gas was said to be full but was barley a little over 3/4 of a tank, brake light and turn turn signal out after being pulled over by the police and and blower for ac shut off multiple times during the day, sometimes 15 minutes until the ac would turn on, completely unacceptable in 95 degree weathe. This was the worst rental ever.

FRANCIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenton K. 
Clasificación:
5.0

Very helpful, knowledgeable, and personable.

BRUCE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kidane T. 
Clasificación:
1.0

First of all, the van smelled like a barn. Second of all, I rented the van from noon on Saturday to noon on Sunday. I pulled into the facility to return the van on Sunday at 12:02. The facility was closed so I was charged $90 extra because I was late. Keep in mind, the sticker on the office door said they were open until 4pm on Sunday but apparently the gate had a sign that said noon. The clerk I rented the van from did not mention anything about their closing deadline to me. I tried to get ahold of them to ask why I was charged $90 more since the van is only $19.99 per day and got no response. I've rented plenty of uhaul over the last 15+ years and this was the most ridiculous experience.

ALEXANDER B. 
Clasificación:
5.0

They were so helpful, both when I was picking up and returning the cargo trailer. I will be back next time I need to haul anything. You are in good hands here!

Maria W. 
Clasificación:
3.0

Was not provided the dolly and pads I paid for. Was not sent the link to do a look at the vehicle until I had the truck for an hour and 20 minutes. Unknown if this location is at fault or U-Haul in general. Overall not a great experience.

Joel G. 
Clasificación:
5.0

Staff and owner extremely helpful courtesy and professional.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARIN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL W. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRED H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARRETT V. 
No se han enviado comentarios para esta ubicación.

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