Comentarios del cliente para Cool Waters and Spa

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Cool Waters and Spa

Grado total:

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Cindy L. en

Grado:

Location is not Marked as a U-Haul location. It is a pool store which left us very confused and unable to find a location initially. We waited nearly 45 minutes while the staff there had trouble with the computer program which turns out was user error. Despite their best efforts they have very little computer skills and we actually had to help them with the program.

Kathy P. en

Grado:

Couldn’t find it - no signs.

Barbara W. en

Grado:

El cliente no dejó un comentario.

renee R. en

Grado:

El cliente no dejó un comentario.

Debi M. en

Grado:

El cliente no dejó un comentario.

Meagan G. en

Grado:

Original reservation was for a pick up at uhaul on rt 57 in the Seneca Mall plaza, received an email a few days before pick up from uhaul/ Cool waters that our reservation was changed to pick up the van at Cool waters in solvay, multiple emails and phones with this location. Went to that location only to find out that it was closed and no trucks were there. Called uhaul AGAIN and they told us the location for pick up was actually about a mile from our house, so we drove another 25 mins out of our way to pick up this van. Once we got to this new location, the lady couldn't access her uhaul webpage and had to call it in over the phone. The whole process was awful and an inconvenience and I would not recommend it to a friend.

Danny W. en

Grado:

El cliente no dejó un comentario.

Marc C. en

Grado:

El cliente no dejó un comentario.

sharon C. en

Grado:

Next time please give the whole address

Gary W. en

Grado:

El cliente no dejó un comentario.

William C. en

Grado:

El cliente no dejó un comentario.

Joseph W. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

I dropped the truck off. It was poorly signed. The key box was hard to see.

WALTER P. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

Get the equipment where customers want to pick it up, not a location close by. Or let them drop it off at a different location for free.

Ron G. en

Grado:

El cliente no dejó un comentario.

Patrick S. en

Grado:

El cliente no dejó un comentario.

James K. en

Grado:

Failed to hook up safety chains to car on auto hauler. Rear end of car shifted on trailer during transport. Very, very hard to remove car at destination.

Piotr S. en

Grado:

The trailer wasn’t ready at promised time. This was not the fault of the location but rather the silly U-Haul reservation system that allows you to schedule a picking assuming that the previous costumer will return it on time. The pick up location it self was great.

Cody B. en

Grado:

El cliente no dejó un comentario.

en

Grado:

I did the online check in to save time. When I arrived, I waited 50 minutes for a truck. I had a one way rental. Someone rented that for an additional 5 days despite the fact that I booked it. I had to take a local truck round trip. Pick up location attendants were pleasant, but fairly clueless about the Uhaul operations. Very disappointed.

Arthur C. en

Grado:

El cliente no dejó un comentario.

Catherine B. en

Grado:

I originally went to the U-Haul store in Seneca Plaza. They are not open on weekends (?!) and sent me here. It was fast and easy. Thanks.

John B. en

Grado:

rental guys are Awesome!

Hank L. en

Grado:

The guys were awesome.

Taylor C. en

Grado:

El cliente no dejó un comentario.

Gary W. en

Grado:

Better Gas Mileage when the truck is unloaded. There was a button to push, I was never sure which setting was the better mileage setting. I drove 27 miles and paid $27.00 miles fee, plus $15.00 for gas @ $2.65 per gal. 5 miles per gallon for that small truck is surprisingly poor.

Ian M. en

Grado:

Smooth rental, truck handled perfectly and customer service was great!

John H. en

Grado:

Great service!

Winston D. en

Grado:

open at an earlier time

JULES K. en

Grado:

El cliente no dejó un comentario.

Juanita H. en

Grado:

El cliente no dejó un comentario.

Bruce S. en

Grado:

El cliente no dejó un comentario.