Comentarios del cliente para Continental Supply

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Continental Supply

Grado total:

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Paul V. en

Grado:

The people at Continental Supply are great! Friendly, helpful, knowledgeable, down to earth. I would recommend that establishment to anyone in the area or passing through. All around great experience due to the wonderful group of folks working there! 5 Stars!

lisa S. en

Grado:

being at the side of the road for 6 hours with issues (wheel bearing) that should have been addressed by inspection or when the tire was changed during the last time the truck was rented out (yes we found out the history of truck) was not acceptable. We could have lost the tire completely if we had not pulled over immediately. Life threatening issues that could have been avoided if the tire repair was done correctly in the first place. BUT, every person we spoke to was helpful and friendly... so my issue is not with customer service, only the equipment and upkeep.

Mike P. en

Grado:

As I was dropping the trailer off in Ault, Co I rcvd a text stating the drop off location had changed. The trailer was already disconnected from the car, so the U-Haul personnel let me know that this location was just fine. Changing the drop off location in the middle of a move was extremely inconvenient. We have used U-Haul for over 30 years and have been extremely satisfied. This last incident was an exception to our typical U-Haul experience.

William D. en

Grado:

El cliente no dejó un comentario.

TIMOTHY M. en

Grado:

Drop off location different than address. Hard to find. Very muddy location due to rain.

wayne E. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

THOMAS R. en

Grado:

El cliente no dejó un comentario.

THOMAS M. en

Grado:

El cliente no dejó un comentario.

Christen S. en

Grado:

They were very kind and helpful. When they didn’t have a dolly in stock (we made our reservation the afternoon before pickup), they were so kind and let us use their own dolly!

John A. en

Grado:

El cliente no dejó un comentario.

joann W. en

Grado:

Really nice people

VICTOR M. en

Grado:

We had reserved a 26 ft truck. When we went to pick it up the keys could not be found. We settled on a 20 ft truck which resulted in having to make 2 trips. We ended paying more which I believe should have been a huge discount.

Devan L. en

Grado:

El cliente no dejó un comentario.

adeline K. en

Grado:

This is more for U-haul than the place where I dropped it off, but there should be help with installing the trailer to the truck. I'm sorry but I am not capable of installing such a thing and was very shocked that I was never told I would have to install it by myself. Thankfully, the man at the store said I could call incase I needed help and someone (friend of someone who worked there) came to help me install the trailer. Otherwise, I probably would have never been able to leave for my move without the help.

james C. en

Grado:

El cliente no dejó un comentario.

celia K. en

Grado:

El cliente no dejó un comentario.

LeAnn R. en

Grado:

To have the requested number of furniture pads available for the move as promised.

Tyna S. en

Grado:

El cliente no dejó un comentario.

Michael A. en

Grado:

Picked up tow dolly got it home right tire was bald, went flat. the ratchet straps to hold the tires to the dolly barely worked. they don't check there equipment at this site.

Russell K. en

Grado:

No address on the building. Different business name out front. No parking or signage. Left it in the alley, dropped the key hope ya got it.Customer service posing as site employees answering phone premise speaks to uhauls integrity, but hell your a monopoly. Further refused to speak with my wife while I was driving.

Tony J. en

Grado:

El cliente no dejó un comentario.

LILLIAN V. en

Grado:

The equipment was stuck in a corn field. My husband had to ask for help. The equipment was dirty. We had to pick up on Thursday rather than Saturday..not in Cheyenne..but in Aunt, Co. On top of that mess, we had to pay $850.00..not the $351 we were quoted. We want the difference refunded! Uhaul...you messed up Big Time!

daniel R. en

Grado:

I have 2.5 million miles driving 48 states. 8.3 mpg is the best I could get while beeing fully loaded top to bottom front to back with house goods Chevron Regular Unleaded GMC 26' gas v8 automatic transmission seem to hold high rpm , I would let off the accelerator to demand an up shift. 1complaint - No cruise control. N.E. Louisiana to N.E. Colorado

britany S. en

Grado:

I droped off my husband to pick up our uhaul truck at the ault location and started driving the 20 minutes back home and he called me when i was about half way home to tell me that he needed me to come back and pick him up and drive him to the truck that was a mile away from the uhaul location. It was 95 degrees that day and we had movers just sitting there waiting for us. The man that worked at uhaul offered no apologies and said I GUESS i can give you a ride but i was already on my way back to pick him up. Also i think its odd that the uhaul employee didn't take us over to the tuck to show us the truck and record the gas that was in it and any imperfections on the truck so we didnt end up being responsible for those damages to the truck. This was very inconvenient and it costed me money.

Mike O. en

Grado:

El cliente no dejó un comentario.

mickael M. en

Grado:

Had to change to this location form a previous and that took overs hour

Barbara V. en

Grado:

El cliente no dejó un comentario.

kristen I. en

Grado:

El cliente no dejó un comentario.

Debbi K. en

Grado:

The 5x8 trailer I rented was older and the roll up door on the back was really hard to open. It could have used some lubrication. I mentioned it to the man here in Roswell, NM when I set up my return time with him on the phone.

RICK C. en

Grado:

El cliente no dejó un comentario.

Robert G. en

Grado:

El cliente no dejó un comentario.

Gregg N. en

Grado:

El cliente no dejó un comentario.

Judy R. en

Grado:

Had to wait one hour to get equipment, car transport not ready. Had to drive way past Greeley U haul to get equip. not sure if they credited me extra miles and gas.

Curtis T. en

Grado:

El cliente no dejó un comentario.

Chris K. en

Grado:

El cliente no dejó un comentario.

Elli B. en

Grado:

have something in Fort Collins, AULT was out of our way

Damien H. en

Grado:

El cliente no dejó un comentario.

Nichole L. en

Grado:

El cliente no dejó un comentario.

Brandt D. en

Grado:

El cliente no dejó un comentario.

Darin B. en

Grado:

El cliente no dejó un comentario.

Richard P. en

Grado:

The drop off spot is a little goofy, not marked well and not obvious. There's not a lot of room to maneuver there either but we got 'er done. No complaints except they keyed it in wrong and it appeared that it was not returned until I got an email from U-haul and called them up. Then it got fixed right away. Friendly, professional and courteous people. Thanks!

don S. en

Grado:

El cliente no dejó un comentario.

MELVIN H. en

Grado:

Everything went well at the pickup location. The folks were very helpful. They even helped by turning my hitch ball over to lower hitch height for better leveling of the trailer. They were very friendly. I really wanted a trailer at Cheyenne, WY but none of the U-Haul dealers had one. With five dealers in Cheyenne you would think a 5x8 covered trailer would be available. The dealer (JT) in Cheyenne was very helpful to locate a trailer which was fifty miles away.

DAVID L. en

Grado:

El cliente no dejó un comentario.

IRENE O. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

The young man was very helpful

Edward Y. en

Grado:

El cliente no dejó un comentario.

Kellie A. en

Grado:

El cliente no dejó un comentario.

Elizabeth P. en

Grado:

I reserved a truck using the stores website. When I drove(2 towns away) to pick up the truck, the company, "Corner auto and Tire", didn't exist. I called on the phone and was told their company has a different name. I was also told that there was "No way" they would know when a reservation was made via their website. ??? What's the point? Even though I had completed all info for "express check-in", I stood at the desk for about 7-8 minutes while they processed the reservation. The man helping me was friendly, even though he knew how angry I was. Other employees sneaked looks at me and tried to hide their giggles. If you have other alternatives to using this store, do so!

Henry P. en

Grado:

The location was hard to find, and not much room to return a 26' truck. All personnel were very polite, but some seemed a little inexperienced with returns.

VICTOR G. en

Grado:

El cliente no dejó un comentario.

Brandon F. en

Grado:

El cliente no dejó un comentario.

KEVIN H. en

Grado:

El cliente no dejó un comentario.

JAMI H. en

Grado:

El cliente no dejó un comentario.

EDWARD B. en

Grado:

El cliente no dejó un comentario.

Brandy H. en

Grado:

Nothing, the experience was great.

AMANDA D. en

Grado:

Don't have the uhaul office in a business with so many other things. Don't keep the uhauls at a different location than the office.

grant L. en

Grado:

Have truck ready and clean. The truck wasn't washed. Windows were dirty Train or have employees that know what they are doing.

GARY P. en

Grado:

El cliente no dejó un comentario.

CHARLES O. en

Grado:

The U-Haul renter was most cordial. He provide a very clean truck and dolly, along with clear instructions. I can recommend him highly.

BEBE O. en

Grado:

El cliente no dejó un comentario.

SAM P. en

Grado:

Inside of truck had broken tile, glass nails other left over junk from somebody elses move. I had to sweep and clean the inside of truck befor i could even attempt to load my stuff.

PAM I. en

Grado:

El cliente no dejó un comentario.

Troy L. en

Grado:

The trailer we reserved was not there - had to hand move a large flatbed out of the way in order to get to the one we were given. Very inconvenient and difficult. For the return - we were told to bring the trailer back on Sunday even though they are closed. There was no check in process - we were worried that we would be held accountable if it was no longer there on Monday. Not ideal.

JIM M. en

Grado:

El cliente no dejó un comentario.

Joseph T. en

Grado:

Great experience,folks more than helpful.

Sharra P. en

Grado:

I will never rent from this location again or refer my worst enemy to you. The service was terrible. First, no one bothered to tell us that the pick up location was closed on Saturday and that we would have to drive to a different location to get the keys and pay and then turn around and drive back to the 1st location to pick the tuck up. 2nd, when we do get to the other location, the guy who was supposed to be helping us continued to help customers that came in after us before completing our transaction. you would think that $170.00 was a bit more important to your business than a $6 dollar transaction. Then come to find out that the Dolly we rented was not ready and with the truck. The Cashier tells us to go to the truck and he will be buy to get it for is in just a few minutes, 30 min later he arrives, telling us the store got so busy after we left, we that is not our problem since we were his customer 1st. Worst service EVER!!!!!

Ryan F. en

Grado:

EQUIPMENT IS IN DIFFERENT LOCATION THEN OFFICE. I WOULD HAVE FELT A LITTLE MORE COMFORTABLE IF SOMEONE WOULD HAVE LOOKED AT EQUIPMENT AND CHECKED ME OUT THAT WAY INSTEAD OF WORD OF MOUTH. NO ONE EVER LEFT OFFICE TO CHECK OR HELP WITH EQUIPMENT. WAS TOLD TO "CALL IF I HAD PROBLEMS." I LOADED AND DROPPED OFF EQUIPMENT MYSELF WHICH IS OK BECAUSE I'VE DONE THIS BEFORE BUT A ROOKIE WOULD HAVE BEEN LOST! SURPRISED IF THERE IS NOT A LOT OF THEFT THERE DUE TO YARD BEING UNSECURE! ATTENDANT THAT DID MY PAPERWORK WAS VERY NICE THOUGH AND ANSWERED MY QUESTIONS.

GENE L. en

Grado:

El cliente no dejó un comentario.

ROLAND M. en

Grado:

We had to go to an office location then to a drop off that looked like a junk yard

JOSEPH L. en

Grado:

El cliente no dejó un comentario.

cary A. en

Grado:

Very friendly, competent folks--typical of a small town. However, it was obvious that UHaul's computer program interfaces are sub-par--that took longer than it should have.

NICOLE R. en

Grado:

The miss booked my renatl dates and the customer rep on the phone was not helpful.

RICHARD O. en

Grado:

El cliente no dejó un comentario.

Robert N. en

Grado:

El cliente no dejó un comentario.

LYDIA O. en

Grado:

I confirmed with UHaul that I was picking up at a different location at 9 am, when I arrived I found that they did not open for 2 hours. The guys at Corner Auto and Tire were great, but it was a horrible experience with UHaul overall.

Kevin K. en

Grado:

El cliente no dejó un comentario.

LEILANI W. en

Grado:

El cliente no dejó un comentario.

Beth W. en

Grado:

We used a credit card for record and wanted to pay cash when we returned.we were told "no problem" They charged the credit card the same day we picked it up

Jason W. en

Grado:

The place to drop off key is at carquest and the people working there would rather shuffle you off to each employee instead of just taking the keys.

CHARLES R. en

Grado:

Had to drive from Cheyenne, WY to Ault, CO at the last minute to rent their Tow Dolley. I had reservations for a Tow Dolley in Cheyenne for over six weeks, but the Cheyenne Haul Dealer rented my reserved tow dolley to someone else. When I arrived at the Cheyenne Haul, they did not have a Dolley for me as promised. They said they had notified me by text, but I never received any text. I wasted over five hours and had to drive to CO to find a replacement Dolley, and then drive 1,700 miles in tow. This was the most Unprofessional experience I have even encountered for a transaction such as simple as this. The experience in Cheyenne was unforgivable. Charles L Reid

Daniel P. en

Grado:

El cliente no dejó un comentario.

rebeca a R. en

Grado:

El cliente no dejó un comentario.

Keith B. en

Grado:

Furniture blankets were very soiled and full of dust. Truck was clean.

Betty M. en

Grado:

Site in a auto part store had to wait to check in or just drop off.

ALLEN S. en

Grado:

mke sure equipment is up to parr before letting it go out withlow tire pressures and strap that need some help

DAVID B. en

Grado:

El cliente no dejó un comentario.

William C. en

Grado:

Truck was dirty inside and out. Office is several blocks from the lot where trucks are parked - very inconvenient.

Russell K. en

Grado:

Bad attitude, poor customer service, don't know what they are doing.

Sandra L. en

Grado:

El cliente no dejó un comentario.

LYNN O. en

Grado:

The address given is NOT the address for the business that you have to check in with. This is only where the trucks are kept. When trying to find the business, we were put on hold for long periods and lost about an hours time trying to get the information we needed to pick up our truck.

Bob R. en

Grado:

The trailer I needed was for Cheyenne, Wy. I had to drive about 60 miles out of my way to get a trailer. I made a reservation 1.5 weeks ahead of time to pick up in Cheyenne. I drove from Green Bay, Wi. Then was told I had to drive to Ault to get a trailer. This is totally unexceptable.

GARRY K. en

Grado:

no drop off box for keys anywhere i looked and asked around it was a sunday

DAVID A. en

Grado:

Need a better key drop off direction and location.

tallia K. en

Grado:

When I picked up the rental truck, I found it had a flat tire. The tire was completely ruined and needed to be replaced. The truck had obviously not been inspected before I rented it. If hadn't checked the tire, it could have been a very dangerous situation. Corner Auto and Tire had me take the truck to one shop to get the tire fixed, but that specific shop didn't sell tires. I then had to go back to the UHaul location to find out what to do. They then had me drive 10 miles north to another tire location, and they said they would call to tell them I was coming. I got there and the shop hadn't gotten a call from UHaul, and on top of that they didn't have the right size of tire for the truck. I then waited 1 hour for a tire to be delivered and put on the truck. It took me 2 hours from the time I arrived at the UHaul location before I was able to start loading the truck with my furniture. This was by far the worst experience I have ever had with any company. I have always used UHaul to move, but I don't know that I ever will again. No discount was offered to me from Corner Auto and Tire in Ault, CO. I feel that I paid almost $500 for a truck and UHaul wasted 2 hours of my tight moving time line, and a discount should be offered on my past contract.

JIM P. en

Grado:

El cliente no dejó un comentario.

MICHELLE P. en

Grado:

Yes it was convenient to drop off in Ault, not convenient to find the location to drop off the rental truck. No name on the drop off location for the building or for Uhaul rental returns. Then you have to go to Car Quest and drop off keys and paperwork. No signs to indicate for Uhual drop offs. It was not convenient and very frustrating with no Signs posted anywhere. Make sure and remind people that drop off in Ault to write the mileage down when done with rental. If you don't you wait at Car Quest for them to run down the street to get it.

brian F. en

Grado:

Put a jack on the trailers. The hitch is too heavy for a larger, taller pickup and an older man to lift by himself

CHENTAL M. en

Grado:

El cliente no dejó un comentario.