Customer Reviews for Consign And Sell
(Distribuidor de U-Haul del vecindario)

108 comentarios

48 Boulder Blvd   Stony Plain, AB T7Z1V7

(587) 305-0129

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(587) 305-0129

48 Boulder Blvd
Stony Plain, AB T7Z1V7

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The lady's that work there are fantastic and very helpful also very knowledgeable I would definitely recommend this location to anyone

RON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron M. 
Clasificación:
5.0

Delivered as promised, minimal effort required, though the after-hours drop-off was a little challenging for a guy not real good at using a smartphone.

Ronald P. 
Clasificación:
5.0

The windshield washer fluid was completely empty when I picked it up, and the wipers needed replacing. Other than that, the service was excellent.

Katie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARB B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley H. 
Clasificación:
4.0

Remove the snow and ice from the yard.

John W. 
Clasificación:
5.0

Clare goes above and beyond to accommodate.

Brad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C. 
Clasificación:
5.0

NOT A DAMN THING. CLARE WAS GREAT AND VERY HELPFUL.

Dave R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Very friendly and helpful

ronald M. 
Clasificación:
1.0

Was charged for gas after I returned the truck with the same level as when I received it, staff argued and would not resolve

Edmund R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE W. 
Clasificación:
5.0

Clare was excellent and explained the contract and hookups very clearly. She did all the initial hookups for me, I was very impressed.

Darcy O. 
Clasificación:
5.0

Experience was great ,very accommodating and friendly service

Marian M. 
Clasificación:
4.0

when you phone in they could tell you need a credit card to rent a u haul.

Bruce S. 
Clasificación:
5.0

Best Uhaul experience Ive had.. thanks alot for all the help and planning, destination information for drop off, everything top notch..

wade W. 
Clasificación:
5.0

Customer service was amazing nice friendly staff

Tyler P. 
Clasificación:
4.0

El cliente no dejó un comentario.

PROKEY A. 
Clasificación:
5.0

Everything about this rental from this location was fantastic. Friendly knowledgeable staff. Highly recommend them.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iain S. 
Clasificación:
5.0

The reps were very help as the moving date was suddenly changed and were able to provide me with a trailer for the move. High recommend this location. Wonderful staff

Michael J. 
Clasificación:
5.0

I was an employee in your Calgary main centre in the 80's and i was in charge of a crew that went around the province moving and collecting equipment to accommodate the customers that were moving out of the big cities this pandemic has moved a lot of equipment to eastern Canada now i became a customer to move from Ontario to Alberta paid more money to move because u-haul did not have the right equipment i needed maybe go get it lots of money sitting there doing nothing thanks Doug

Douglas A. 
Clasificación:
5.0

Just let the call center know all your drop off centers as I was told the nearest drop was Edmonton and the uhal drop is in Stony plain anyway the Nanaimo office found that out in time for me GREAT PEOPLE!!!

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

lorraine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

Everything was really fair.

Remzi I. 
Clasificación:
5.0

Nothing was well looked after

DENIS E. 
Clasificación:
5.0

Claire's crew is spectacular!

KRISTINA A. 
Clasificación:
5.0

Absolutely amazing staff. Very friendly and informative. And the vehicle was so clean you could eat off the floor. Would definitely come back.

Aaron M. 
Clasificación:
5.0

I was very happy with the service at this location (very personable & the gal I dealt with ‘Claire' went above my expectations! She earned my trust & respect as this pre-rental had been a nightmare! It all turned out positive but I can't say that about the time it took me & it was kinda just getting lucky in the end (to end up it being where I wanted to pick it up & “they guaranteed it would be there for pickup when I wanted it”, the other places wouldn't guarantee that! I asked what good would the u-haul rental be to me if not guaranteed it would be there for pickup when I wanted it, reallyðŸ¤". No thanks! This was a much needed “great experience” at a “stressful enough time!ðŸ'. Thanks U-Haul & Claire in Stony Plain, AB., much appreciated ðŸ¤-ðŸ'

Marilyn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad H. 
Clasificación:
5.0

The truck was extremely clean. Clare was great to deal with

George H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley M. 
Clasificación:
5.0

I need to be a bit more organized on bookings

LINDA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicolas L. 
Clasificación:
5.0

Efficient as always!

Terri D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra P. 
Clasificación:
5.0

Quick, friendly, excellent service.

Bill H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chrystal S. 
Clasificación:
5.0

It was really good experience with Claire and other folks working in that location

Arun R. 
Clasificación:
5.0

Overall, the experience was positive. Charlene and Jamie were super helpful and went above my expectations for customer service. They were quite accommodating to our unique experience. Overall, I would recommend Consign and Sell for their UHAUL needs.

Naomi H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tessa S. 
Clasificación:
5.0

We use this location all the time. The girls are extremely friendly. Clair is always ready for use when we show up & always happy. Definitely use them again!

Kelley H. 
Clasificación:
5.0

Clair is so nice always happy to help. My only complaint is with the uhaul website to reserve, anytime I put a request in Consign & sell in Stony Plain isn't listed. I want to reserve based on what is convenient. I don't want to go out of my way & pay extra for mileage. 3 times I have tried booking online & they don't show up, but when I phone them a truck is available.

Kelley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald M. 
Clasificación:
4.0

El cliente no dejó un comentario.

bradley K. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDMOND B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chanel V. 
Clasificación:
5.0

Very friendly and great service

Kira M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Colin J. 
Clasificación:
5.0

I've been renting uhauls both personally and commercially and I've dealt with all personality types and I've had several bad experiences but I've never felt obliged to leave a review before (either good, or bad) But I will leave one today. The ladies at this branch were SO HELPFUL and so personable and so professional... I don't mind taking a few moments of my time to share this experience. Ill for sure be recommending this location to anyone who asks and if they are indicative of the type of staffing U-Haul employs as their representation than I recommend uhaul to everyone!

Ronald R. 
Clasificación:
5.0

Great service, staff was great

George H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleicia D. 
Clasificación:
5.0

Excellent staff kind and Courteous

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruel B. 
Clasificación:
3.0

I just found that the truck may need some repairs it had a hard time picking up speed and the brakes didn't seem to be in the best shape I am glad I didn't need this for a long distance I tried to lock the doors but the key didn't work to reopen it.

Iris K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn J. 
Clasificación:
4.0

Very nice and helpful staff at this location.

Bernard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria B. 
Clasificación:
5.0

Best staff ever❤️

SEVILLE A. 
Clasificación:
5.0

Awesome experience the lady working there was fantastic and helpful

greg B. 
Clasificación:
4.0

Very friendly staff!

Bernadette F. 
Clasificación:
5.0

El cliente no dejó un comentario.

edwardo G. 
Clasificación:
5.0

Great truck made the move a breeze

Brock A. 
Clasificación:
5.0

Clare provide great customer service; helpful and efficient.

peter G. 
Clasificación:
5.0

Excellent service, quality equipment, and very friendly. Quick, convenient and easy. I would absolutely recommend this location to my friends and family.

Bill H. 
Clasificación:
3.0

We just did a drop off after hours so didn't encounter anyone or entered their location.

Daniel C. 
Clasificación:
5.0

Excellent service

Dexter H. 
Clasificación:
5.0

You've done it all.

EDMUND G. 
Clasificación:
5.0

Clare was very professional and friendly. I will definitely go back to this location.

Lisa N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter S. 
Clasificación:
5.0

We rent from Clair regularly & she is great!

KelleyAndy H. 
Clasificación:
5.0

Ask the customer returning if they cleaned the unit

Douglas S. 
Clasificación:
5.0

Really pleasant experience . I appreciate Clare's detailed approach to the process . It was very polite , super professional and exactly as she said it would be. Our little move went off without a hitch. Awesome. Thank you!

WALTER M. 
Clasificación:
5.0

I wish the equipment was in better shape, on the trailer itself at night I realized a couple lights were not working and that the trailer had 4 tires 3 of which were the same but the final one had a different size

Ismaeel A. 
Clasificación:
4.0

Extremely friendly, and efficient.

Colin C. 
Clasificación:
5.0

It was absolutely delightful.

Jessie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason G. 
Clasificación:
5.0

Clair was great # fk58317

Clayton H. 
Clasificación:
5.0

Clare was very pleasant and made the experience very efficient.

Kelly B. 
Clasificación:
5.0

I enjoyed having a way to move my vehicle. I brought it back early in the morning and paid for a day. I had taken it out at 2;30 pm on Wed. There's something to say about me not complaining about paying for a day but having Clare tell me she should charge me for sweeping it out. There were a few pine needles that I to get out with a foam mop. I could see there were 2 leaves inside. It really was not worthy of mentioning. I did not have this hassle last time I rented a uhaul. I did not move my broom het. It cost me close to $300 to rent to move. I don't think telling me next time I will pay $25 was necessary.

denise L. 
Clasificación:
5.0

Very friendly, fast and efficient and even offered to take me back to my hotel. Perfect service and a great advertisement for U-Haul!

David G. 
Clasificación:
5.0

The vehicle 15' truck van body we rented had a SEVERE WANDERING PROBLEM. I'm a journeyman mechanic and I am 100% certain there is severe front end problems! On 2 different occasions the vehicle actually STEERED ITSELF to the left side and seemed to lock up?? There was no load on the vehicle when this happened! Clare Baker was FANTASTIC!

david S. 
Clasificación:
4.0

Clare was helpful with a positive attitude - I would recommend working with her.

Christopher M. 
Clasificación:
4.0

Have at least more than one person helping customers. Plus also stick to the pickup/drop off scheduling

Muchineripi M. 
Clasificación:
2.0

When we got to Calgary to drop off the truck they had added a claim onto our truck that was from previous trip. not only was incorrect They didn't write down level of gas correctly when picking up and we had to go back and get them to adjust. This location does not practice social distancing bylaw as they have sales office for cars/trucks in same trailer with 2 people at each desk. As a pregnant customer I was concerned about going inside with people not practicing wearing of masks nor social distancing. This is the second time I have witnessed this while renting from this place. Both times were very unsatisfactory from documenting gas, damages, Borrowed and purchased items, customer service, cleanliness of vehicle picking up, Drop off and most importantly Not abiding by the covid 19 bylaw restrictions and regulations. Salesman mentality and they did not care I was high risk customer that didn't feel comfortable with going into building with over capacity for social distance measures I will NEVER rent from uhaul again due to all of these challenges after using uhaul for over a decade They couldn't even get the name right on the bill so I cannot use bill towards my taxes and they said sorry it cannot be changed when dropping off and provided no solution to fix!! Please have a manager contact me if you would like my business again to rectify these concerns 778.960.2580 Email is not sufficient for contacting me to resolve these issues

Jolene T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Al P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis H. 
Clasificación:
4.0

El cliente no dejó un comentario.

joanne T. 
Clasificación:
5.0

So friendly!

kelley H. 
No se han enviado comentarios para esta ubicación.

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