Customer Reviews for Consign And Sell
(U-Haul Neighborhood Dealer)

191 comentarios

48 Boulder Blvd   Stony Plain, AB T7Z1V7

(587) 305-0129

Horario

  • Mon–Sat
    10 a. m. - 4 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/17/2022: 10:00 a. m. - 1:00 p. m.
  • 12/24/2022: cerrado
  • 12/26/2022: 12:00 p. m. - 4:00 p. m.
  • 12/31/2022: 10:00 a. m. - 2:00 p. m.
  • 1/2/2023: 11:00 a. m. - 3:00 p. m.

Show All Hours

Servicios en esta ubicación:

Contáctanos

(587) 305-0129

48 Boulder Blvd
Stony Plain, AB T7Z1V7

Servicios en esta ubicación:

Horario

  • Mon–Sat
    10 a. m. - 4 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/17/2022: 10:00 a. m. - 1:00 p. m.
  • 12/24/2022: cerrado
  • 12/26/2022: 12:00 p. m. - 4:00 p. m.
  • 12/31/2022: 10:00 a. m. - 2:00 p. m.
  • 1/2/2023: 11:00 a. m. - 3:00 p. m.

Show All Hours

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

I booked to pick up in Spruce Grove. I received a call telling me that the pick up location had changed and I was getting a free upgrade to a bigger vehicle that I didn't want. The 2 young men in the office were very disinterested. One of them completed my paperwork and took me out to the vehicle. Showed me how to open the back door and left me. The windshield was covered in ice and I had to run the truck for 10 minutes and use my credit card to scrape the ice off. When I tried to pull out it was just spinning in the snow. I went in and asked why the vehicle had not been pulled out and ready before I got there and was given a number of excuses. The manager came out giving me further excuses and finally got the vehicle out of the snow. I received my final invoice today and have noticed that I have been charged for the bigger vehicle and did not get my free upgrade. The dolly was also left in the front passenger seat not in the back.

NICOLA L. 
Clasificación:
5.0

Great people .

MYLES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marty M. 
Clasificación:
5.0

Great service

Will S. 
Clasificación:
5.0

firts pick up in Spruce, and the truck wasnt there.

Emelyn D. 
Clasificación:
4.0

A summary of the costs and how the return of the truck and equipment before giving the keys would be nice. The check-in through the website was pretty useless since the guy who helped me with my reservation took my license and took 3 mins to put in my info before taking a picture of it. He also took my credit card and proceeded to type in my card number and security pin at the back of the card, which gave me anxiety since he could easily remember my credit card information. I don't get the point of putting in my credit card through the check-in process of the reservation and telling me that it makes the process of getting the van faster.

Jamelo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
4.0

The back of the unit was not cleaned out, have items in it from previous renter and the cab was not clean. When I complained in the office the lady said well we get busy you know and our cleaners didn't show up.

Echo W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike D. 
Clasificación:
1.0

The unit was filthy, I was over charged for mileage as the unit was in miles and as Canadian we use kilometres. So no I wouldn't refer this establishment to anyone. I'll rent a van from other places in the future.

Catherine A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

Don't book the unit for anymore time than you need. UHAUL DOES not refund the difference. Such a rip off and they don't tell you this up front. Nice little money making scam

Lyle F. 
Clasificación:
5.0

El cliente no dejó un comentario.

diana M. 
Clasificación:
1.0

Rude people, messy junk pit. Absolutely the worst location I have ever had the displeasure of dealing with. Couldn't pay me to go here EVER again

Kelly F. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONNALEA J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lois Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

SYD O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kerry N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edna K. 
Clasificación:
5.0

Great service, we are regulars & they always have the unit ready to go.

Kelley H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris E. 
Clasificación:
5.0

El cliente no dejó un comentario.

pierre V. 
Clasificación:
5.0

Nada

Gayle M. 
Clasificación:
3.0

The lady running the place was very busy so when I returned the trailer she spoke to the young man and said that it was his job to check the trailer. I waited patiently as he was busy on his cell phone. He never acknowledged me or said he would be right with me. I finally went outside and took a bunch of photos of the trailer myself. I waited in my vehicle for him to come outside. He finally came out and waved as I drove away. If he was dealing with a customer on his cell phone he should have let me know or at least acknowledged me.

darren S. 
Clasificación:
5.0

Went quickly - painless process.

Doug R. 
Clasificación:
4.0

The online check in using the phone Sucks

Charlene M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marie T. 
Clasificación:
5.0

The gentleman that helped me at the Stony Plain uhaul was amazing and everything worked out perfectly and great customer services thanks again for everything really appreciate everything and maid my 2 days of moving so much easier thanks again

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
5.0

Excellent customer service at this location. great help from the paperwork to hooking up the trailer.

Tom G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas P. 
Clasificación:
5.0

Great service! Will definitely rent from them again!

Kelley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raquel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

geraldine S. 
Clasificación:
4.0

El cliente no dejó un comentario.

janice O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl R. 
Clasificación:
3.0

Right now I am not sure if I would recommend. They charged us extra for gas when we filled up to exactly the amount we were given the vehicle. Just waiting for a phone call back to talk to the person who charged the extra. We have rented from this business many many times. We do take pictures so we have proof. Just talked to them & he is going to reverse the charge, but he can't do it. Hopefully he can get it figured out.

Kelley H. 
Clasificación:
3.0

El cliente no dejó un comentario.

darcy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Overall just a no hassle experience...would use again

Blair M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew D. 
Clasificación:
4.0

El cliente no dejó un comentario.

darren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
3.0

El cliente no dejó un comentario.

larry T. 
Clasificación:
5.0

Very friendly and informative service:)

Marilyn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed M. 
Clasificación:
2.0

The trailer I rented had a broken grate on the ramp. The wiring was zip tied onto the trailer. There was also a burned out light on the trailer. The associate who helped me hook on walked away without making sure everything was ready to go and I had to call him back to check the lights with me before I left. Really poor experience, which is sad because I use this location frequently and haven't had a problem before they changed the staff.

RON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather W. 
Clasificación:
5.0

The staff in the location where excellent. I found that the South was so accommodating and so friendly highly recommend this place.

Tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick U. 
Clasificación:
5.0

El cliente no dejó un comentario.

george W. 
Clasificación:
5.0

El cliente no dejó un comentario.

art A. 
Clasificación:
5.0

Very friendly staff.

Susan J. 
Clasificación:
3.0

I did not go to Stoney Plain as is noted here. Langley agent screwed up my reservation and gave away my truck. Even after numerous calls to U Haul this is still not cleared up. I have never seen a large company so ill equipped to serve their customers.

Jeff G. 
Clasificación:
2.0

Your review questions are terrible. The people at the locations are great, it's the horrific policies and service from corporate that ruins the service. The fact that clients book a service that you change is awful for people moving. And then when I tried to upgrade I couldn't do it unless dealing with both the location I was re ting from and the location that had the upgrade. You should be one company. Never will I book again.

Rick L. 
Clasificación:
5.0

Staff were extremely helpful and friendly, Uhaul program gave them some grief but they worked to resolve it, apologised despite it not being their fault, and generally made a stressful move that much easier to deal with. 10/10

Theresa C. 
Clasificación:
4.0

I just wish the blankets and dolly were in the truck as per the conversation upon booking stated they would be<

Jeffery R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jody S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dalton R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Glen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin T. 
Clasificación:
4.0

El cliente no dejó un comentario.

carol S. 
Clasificación:
5.0

Absolutely fantastic service! The rep took the time to explain everything to me and answered all of my questions. My experience with this particular location and its staff has proven that I will use their service again (without hesitation).

Lilly S. 
Clasificación:
5.0

As always best customer service

Kelley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim P. 
Clasificación:
5.0

Everything was great

Jennifer B. 
Clasificación:
5.0

The office is small, and I think that U Haul, should invest into more broadened, or a larger Modem to pick up the booking of your products Other wise all went as planed, and was in our budget.

Jutta Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Trinidy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corinne N. 
Clasificación:
4.0

The U haul computer system made it harder for the customer service rep. It delayed the departure and check in. I could have returned it sooner and moved out quicker.

Kendall M. 
Clasificación:
4.0

Equipment was dirty, but she did give us a option to take a smaller one. We rent from them all the time & this is the first time it has happened. We will definitely rent from them again

Kelley H. 
Clasificación:
5.0

They are great at this location. Clair & Miranda are super nice & helpful. We go out of our way to use them .

Kelley H. 
Clasificación:
5.0

The lady's that work there are fantastic and very helpful also very knowledgeable I would definitely recommend this location to anyone

RON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron M. 
Clasificación:
5.0

Delivered as promised, minimal effort required, though the after-hours drop-off was a little challenging for a guy not real good at using a smartphone.

Ronald P. 
Clasificación:
5.0

The windshield washer fluid was completely empty when I picked it up, and the wipers needed replacing. Other than that, the service was excellent.

Katie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARB B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelley H. 
Clasificación:
4.0

Remove the snow and ice from the yard.

John W. 
Clasificación:
5.0

Clare goes above and beyond to accommodate.

Brad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C. 
Clasificación:
5.0

NOT A DAMN THING. CLARE WAS GREAT AND VERY HELPFUL.

Dave R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Very friendly and helpful

ronald M. 
Clasificación:
1.0

Was charged for gas after I returned the truck with the same level as when I received it, staff argued and would not resolve

Edmund R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE W. 
Clasificación:
5.0

Clare was excellent and explained the contract and hookups very clearly. She did all the initial hookups for me, I was very impressed.

Darcy O. 
Clasificación:
5.0

Experience was great ,very accommodating and friendly service

Marian M. 
Clasificación:
4.0

when you phone in they could tell you need a credit card to rent a u haul.

Bruce S. 
No se han enviado comentarios para esta ubicación.

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