Nothing really. Drop off was a breeze, Good clean and well organized area to drop off. I tried to help the person accepting the trailer, but he said he had it all handled. Nice Person.PETERM J.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.FATMIR K.
El cliente no dejó un comentario.MARK D.
I'm about 50/50 satisfied. The guy that helped me was super cool, but the van had no spare and it was given to me with a flat tire. Tpms light was on the entire time.JASON L.
Brandon is awesome!!!!Danielle R.
El cliente no dejó un comentario.GORDON B.
El cliente no dejó un comentario.lonosha S.
I will NEVER use UHaul ever again. Agents are rude and unprofessional. I was told several different things by each rep i talked to. There is a lot more discust and issues with this company that i care to waste anymore of my time on.Lisa M.
Make sure items are on hand / in stock for rentals when you redirect someone to another location that â€œhas that on hand for youâ€.Noah T.
El cliente no dejó un comentario.ROGER J.
Have the manager take a customer service course. Have an emergency number available make sure ur gate worksNick L.
El cliente no dejó un comentario.AKRAM M.
El cliente no dejó un comentario.TORRANCE M.
El cliente no dejó un comentario.Patrick P.
El cliente no dejó un comentario.JOANNA L.
Excellent service; equipment was in good working order. No problems.SHARON R.
El cliente no dejó un comentario.Heather D.
Everything was great. And the gentleman at the location, was very helpful and courteous. Great job!Paul C.
The gentleman who helped us was friendly and welcoming. Made us feel at home and especially since we just moved to Tennessee. Would highly recommend this location to anyone and everyoneHEATHER MARIE R.
El cliente no dejó un comentario.JOHN H.
Make sure people know they need a 3rd party/person to contact before they schedule to pick the truck You have to wait for someone to verify a phone number People are at work and some individuals may not be close to multiple people to call for that.i was stuck dripping off for an extra hour after 9pm.that was miserable and the check in was even wrs.Tiffany P.
El cliente no dejó un comentario.Cynthia N.
Brandon was very personable and helpful and I would recommend this location to anyone needing to rent a truck or storage unit.LIsa W.
El cliente no dejó un comentario.DONTE C.
El cliente no dejó un comentario.Derrick M.
You're doing good job keep it up guysFREDDY M.
El cliente no dejó un comentario.Jeff S.
El cliente no dejó un comentario.Anthony D.
El cliente no dejó un comentario.Laura B.
El cliente no dejó un comentario.MARCUS M.
Great service, used them many of times.ASHLEY W.
Once again my drop off location was changed when I arrived to my location on 8th Ave in Nashville. I was told they had no space and I had to drive an additional 40 min to drop off my trailer. Not sure I will use Uhaul again.MICHAEL B.
Nothing at this location. Brandon Morton was excellent.REGINALD R.
Keep up what you're doing.. The gentleman that handled everything for me was excellent. He was friendly, professional and made my experience even better by helping me figure out my reservation without dealing with the appJOY S.
El cliente no dejó un comentario.Kasey S.
We tried to use the self-service feature but it took ages for someone to verify our identity for us to get into the lock box to get the key. Luckily someone (Brandon) was there to assist us. He was very helpful.MATTHEW B.
Friendly/Fabulous customer service. Highly professional. We will use them again when we need to next get a Uhaul in Nashvillesusan M.
El cliente no dejó un comentario.Ricardo G.
El cliente no dejó un comentario.mark B.
Nothing at all it went very smoothly and rather quick the gentleman at the front desk was absolutely wonderful and very helpful I appreciate you allCarolyn B.
El cliente no dejó un comentario.Yagnik P.
Excellent friendly service and vehicle was spotlessDarrell M.
El cliente no dejó un comentario.Sharetta M.
El cliente no dejó un comentario.Kylan C.
El cliente no dejó un comentario.Hector T.
Great customer service and very transparent with rental policyTyronE R.
I think the guy that check me in name was Brandon, he done everything he could to address my question and Great follow up. Excellent Customer Service.Joe R.
El cliente no dejó un comentario.Danielle R.
Manager did excellent job and was very helpful.David C.
El cliente no dejó un comentario.Joseph L.
El cliente no dejó un comentario.Elaine C.
El cliente no dejó un comentario.Tami M.
Getting in and out of the gate using the website was difficult. An entry code was provided during check-in then you continue to other pages on the website so by the time you're exiting you no longer have the code to exit and were not warned that you would need it. I reserved 2 trucks from this location. One was in great condition but the other wouldn't start and had gasoline leaking out below it. We were asked to wait 90 minutes for roadside assistance on a truck that never started. We should have been provided an alternative truck right away free of charge. The experience was frustrating and delayed our entire schedule for the day. I will not recommend this location to anyone and I will be warning friends about reserving with uhaul in the future.Anna S.
Brandon was very clear, helpful, and knowledgeable.David D.
The pick up location did not fully do the job in notifying the return location.Jackie N.
The guy who help me today was awesome! Very friendly. I will be using this location again!Christina G.
They charge me for a gas after I fueled itSafwat F.
El cliente no dejó un comentario.Nancy R.
El cliente no dejó un comentario.Danny F.
El cliente no dejó un comentario.Adagio M.
I was missing the dolly.Sharmaine O.
Make sure that the equipment that was requested by customer is there and have a 2nd person check behind you.Angela L.
El cliente no dejó un comentario.Brandon M.
I won't be renting again from u haul. This location was great and saved me. His service was excellent. What happend prior to this is why I won't return. I was suppose to pick up at your Madison TN service center. I showed up in a 45ft motorhome and the rep met me T the door and told me I wouldn't be renting there because the computers were down. They wouldn't do anything to help me solve the problem. Told me they wouldn't even use their cell phone to call and find me another location. I called the closest location and she told me that I couldn't rent a tow dolly not because they didn't have one but because they wanted to rent a car trailer for advertising. I questioned and was hung up on. I located this location 20 miles away. Keep in mind I am driving a 45ft motorhome and then I have to come back and get my car. No thanks!!!! I am doneTimothy E.
El cliente no dejó un comentario.Jacinta W.
Please go back to the old way of charging.Giovana B.
Took about 4 hours to get a truck I keep giving you the runaroundFrank T.
The check in guy was very helpfulThomas H.
El cliente no dejó un comentario.KRISTY S.
Great customer service.Lekia B.
Very nice office and very professional help in getting our rental.Terry G.
A wonderfully convenient location! The manager and staff are awesome and the rental office is impeccably maintained!Adrienne C.
El cliente no dejó un comentario.Agee G.
El cliente no dejó un comentario.Shaunte M.
Keiffer did a outstanding job in assisting me and made my move very pleasantJerron H.
El cliente no dejó un comentario.Mackenzie M.
Attempting to edit my reservation online was difficult, signing in was the issue.Anthony M.
Employees very nice and kindJeannette W.
El cliente no dejó un comentario.Trinina S.
Quoted a different price than charged. Very discerningAlexander W.
Everyone was very nice and respectfulJeannette W.
El cliente no dejó un comentario.Aaron C.
El cliente no dejó un comentario.Terri M.
El cliente no dejó un comentario.harlan S.
El cliente no dejó un comentario.Caprice W.
El cliente no dejó un comentario.Pam S.
None come to mindKim H.
El cliente no dejó un comentario.SHERRY K.
When we got to drop off location, they were closed. Ok, so here goes another 1.5 waisted trying to get a hold of someone to let us in the gate to drop off the truck. BAD BUSINESS AGAIN!! DO NOT USE UHAUL, THEY ARE COMPLETELY INCOMPENTENT !!!Kenneth C.
The truck was in good shape, but the cab could have been cleaner. There was dropped food and the center console had remnants of someone's drink.Sarah B.
We were redirected to a new location AFTER we arrived at the designated pick up location. The previous user of the truck we were picking up had not returned the truck yet. Personnel at both locations were super nice, and it was not their fault. But it did cost us additional time.John F.
For repeat customers, why not have a customer thank you discount?Donna G.
El cliente no dejó un comentario.Andrew C.
El cliente no dejó un comentario.Wendy B.
El cliente no dejó un comentario.Raymund M.
I have used this location on several occasions and been peased.Ashley W.
Brandon was an EXCEPTIONAL service rep! Facilities are a bit older but maintained very well.Chester H.
There was only a 1/4 a tank of gas and that's what I return it on . Hope I was not charged for and more. Overall the service person was very friendly and helpful. Best experience ever ?? thank youKendra S.
Possibly the greatest uhaul of all time. 10/10 eould recommend to a friend. YOU GUYS ROCK.Kieffer W.
No comment.Joseph R.