Customer Reviews for Comptons Storage
(Distribuidor de U-Haul del vecindario)

698 comentarios

2811 Smith Springs Rd   Nashville, TN 37217
(In Antioch near Murfreesboro Rd)

(615) 399-7447

Horarios de la ubicación

  • Lun.: 9 a. m. - 1 p. m.
  • Mar. - sáb.: 9 a. m. - 4:30 p. m.
  • Dom.: 9 a. m. - 1 p. m.
Horario especial
  • 1/16/2022 - 1/17/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(615) 399-7447

2811 Smith Springs Rd
Nashville, TN 37217
(In Antioch near Murfreesboro Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 9 a. m. - 1 p. m.
  • Mar. - sáb.: 9 a. m. - 4:30 p. m.
  • Dom.: 9 a. m. - 1 p. m.
Horario especial
  • 1/16/2022 - 1/17/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Bueno

Oretha W. 
Clasificación:
5.0

The gentlemen that checked us in and out (Brandon?) was very nice and both hooked up and disconnected the trailer. Thx for great service!

TRACY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin W. 
Clasificación:
1.0

Uhaul as a whole was a burden to deal with. The reservation wasn't honored. The truck I did get did not have a ramp. The Dolly was so beat up that it was useless. Not to mention alllll the extra fees I was charged.

DANIELLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie H. 
Clasificación:
2.0

This location indicated I was late returning the equipment. (Dropped off 12/22). He complained he had no room and UHaul needed to stop sending him returns--Not my problem. This dealer indicated I was NOT due a refund and stated it's a flat fee regardless of length of use.

Ronald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
3.0

“24/7 drop off” is good in theory, but when the drop off location is a gated storage facility, then 24/7 drop off does not need to be advertised. I had to park the truck outside of the facility and get a friend to drop off the key the next day because I had to leave town early that morning. Won't be relying on 24/7 drop off anytime soon. Not to mention that this location was also not the original location I selected. And we didn't have a choice to take the truck back and come back the next day anyways, because they only gave us 20 miles of wiggle room between the two moving locations.

Cole J. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES R. 
Clasificación:
5.0

The person receiving the truck was very nice, courteous and helpful. When Dispatch issued me this location they stated, “it's just up the road from your destination”, but it was 12 miles/about a 25 min drive.

Kristin W. 
Clasificación:
5.0

Brandon was awesome!

CHARLES S. 
Clasificación:
5.0

I took the truck where instructed at pick up location and was told I could drop it off after hours. The guy working at the drop off location was very helpful, polite, and professional. Even though I arrived just after the facility had closed, he opened the gate and let me drive in and checked in the truck, which I appreciated very very much after a long hard day of moving.

ELIZABETH W. 
Clasificación:
1.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Nothing really. The person who helped me was very nice and helpful. He handled everything for me.

Patricia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tayne W. 
Clasificación:
5.0

The drop-off was quick and easy. I did let the employee know the driver's side door latch seemed to need some maintenance as it did not always close on the first try, and it seemed weird when it would be opened from the inside.

JONATHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARI T. 
Clasificación:
5.0

The customer service was great

DOMINICK P. 
Clasificación:
5.0

Great experience, very easy and fast!

Jose B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIEGO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEYUNTA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRED F. 
Clasificación:
5.0

Excellent service

Calvin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

Easy and fast. Young man working was a great help and very courteous.

BECKY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

This guy was super nice and helpful

Anna G. 
Clasificación:
2.0

The lock was unbelievablely hard to open and took me over 30 minutes to get open even with the right combination. Tried to call uhaul and never got a response. Truck was disgusting and had sticking stuff all inside of it everywhere. Also there was ants crawling all over me too. I even got my truck stuck and tried to get uhaul roadglide assistance and with over an hour wait time...no response or answer 🤷🏽‍♂️. Just overall not a good experience. Will go with another company next time for sure.

Donnel S. 
Clasificación:
5.0

Absolutely the best uhaul experience I have ever had, hands down. Brandon M. gave excellent customer service above and beyond expectations. I have already spoken to friends and family about the positivity of this experience in just the past few hours. I will highly recommend this location to any Nashville friend from this point forward, and use this location again personally if needed. Top notch. Rave review from this end. Gratitude!!!

ALLISON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eva Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH M. 
Clasificación:
1.0

This location is the absolute worst. It advertises as being 24/7, and it is not. Also they do not answer their phone during normal business hours. This experience makes me never want to rent from uhaul again.

SARAH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah M. 
Clasificación:
5.0

Verbal engagement means a lot to me. After returning U-Haul truck the gentleman that ran the facility was very engaging toward me as I waited for my Lyft. This makes me feel like the good ole days of customer service may still exist.

Sherman M. 
Clasificación:
4.0

Great customer support and easy to find and enter.

Daron T. 
Clasificación:
5.0

Great rental co.

WILLIE S. 
Clasificación:
5.0

I absolutely love the guy that works here at this location his customer service is outstanding he didn't even have a bad attitude with it being as hot as it is in the office I hope you all get the air fixed for him soon its very hot outside and he's still working hard with that Welcoming smile other than that I really didn't have a problem he trusted me to have the truck back this morning for another reservation as I did im very appreciative this is not the first time for me to rent from you all and want be the last Thank kindly!!🤗❤

CAROLYN B. 
Clasificación:
4.0

Great location

WILLIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathan B. 
Clasificación:
3.0

i did my reservation on line, it was very hard trying to return the truck, i tried to upload the picture with the adometer and fuel and it would not take it was frustraing. i finally just gave up after 1 and 1/2 hour. hated this experience , with this location, have done other locations with No problem at all

MARIA I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chyvonne B. 
Clasificación:
5.0

Answering the phone more quickly

OTIS P. 
Clasificación:
5.0

Brandon is TOP NOTCH!! I love doing business with him. He gives UHAUL a good name!

SHERRIE J. 
Clasificación:
5.0

very nice young man i brought the truck back 1 day earlier than was suppose to be and everything was very Professial

GERARD G. 
Clasificación:
3.0

Na

KAREN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIERA W. 
Clasificación:
5.0

It was a great experience!! I highly recommend Uhaul for your moving needs!!!

Brenda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN E. 
Clasificación:
3.0

Was not provided gate access code for after hours drop off

ERIN M. 
Clasificación:
5.0

We started at Brentwood, got transferred to Nolensville Road (where the service was terrible and our truck wasn't there , and we were lied to.. finally ended up with Mr. Norton at Smith Springs and he took care of us. He was the best thing about the entire process.

Steven J. 
Clasificación:
5.0

Awesome Customer service ! Would highly recommend this location! I will definitely be at this location again!

VERNON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEMETRIA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERNELL P. 
Clasificación:
4.0

Just know, you have to return equipment during their 'open' hours, no pin to enter gate available for 24/7 returns. Otherwise, nice facility and helpful staff.

DAVID O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDSEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD JARVIS J. 
Clasificación:
3.0

Rep was excellent however truck condition was very bad.

VANCE M. 
Clasificación:
1.0

The gate was locked and no code was provided. I sat outside for an hour and a half on the phone with incompetent customer support staff before someone finally gave me a code.

TRAVIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

Staff did a great job assisting me. Thank you.

DAVID B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

Manager was very helpful

DERICK M. 
Clasificación:
1.0

I dropped the truck off after hours and it was not possible to get the truck into their location as the app instructed as the gate was shut and locked. Another truck was parked in a supermarket lot across the street so I left it there. There was no drop box for the key so I had to climb over the fence an put the keys through the office letterbox.

Daniel K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mobutu D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan D. 
Clasificación:
1.0

No one tells you a pin is required to drop off nor is there a pin given for drop off during non business hours. Start using a temporary pin for customer's use

DRAMARA C. 
Clasificación:
5.0

Nada

LINDA D. 
Clasificación:
1.0

I woke up to a call that our 10' truck that we reserved was not available, so they were going to change it to a 15' truck at the same rate. No problem. But when we arrived, we were very RUDELY told that our reservation time was 10 am and we missed it, even though our reservation was for noon (I had the confirmation stating noon) and that we couldn't get a truck. Then we were told we could only have the truck for 2 hours, even though my reservation was for 4 hours. After showing all of my email confirmations and the voicemail I received about our truck size being changed for the same price, the extremely rude and argumentative man allowed us to get a truck.

BRADLEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jackie H. 
Clasificación:
4.0

Hard to find parking in such a small entrance

Timothy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICA S. 
Clasificación:
5.0

The people at the drop off were helpful but I would complain that my return location was very far from my home and thus caused me to go over my mileage at my charge It took me 30 minutes to get there and passed several return spots along the way

WILLIAM T. 
Clasificación:
1.0

This was the worst experience i have in my life with this unlogical mental people i treat with There is some of u haul employer need to get fired cause they have unlogical mental treatment First person was lady worked at 1060 SE tater peeler road lebanon tn 37090 on june 2 2021 who refuse to drop off truck due hasnt enogh spot but there were 2 spots empty and she send me another location which far 20 minutes far thats cause havent ride because my ride had to leave me to go work and when i called customer service they hold me for over 30 mintes and send me back to nashville for another location located 30 mintes far of my home and his name is jermey these people need to work another pisitions not for fix problems finally i hope you can look at to these people cause they represnt the company

TAWFIEK T. 
Clasificación:
5.0

Very helpful and pleasant. A great start to my moving adventure.

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

Great and professional service

BRIDGET P. 
Clasificación:
5.0

Service was GREAT 🇺🇸👍👍🇺🇸

ROBERT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
1.0

This location had nothing to do with it. U-Haul had me running all over town trying to find the truck I reserved. Not only did the first place not have it, but the second place couldn't accept cards so then I had to drive all over town trying to find an ATM to pull out hundreds in cash. Finally they sent me to ANOTHER location to pick up my two dolly. How hard is it to have everything at the location it's supposed to be at, and on time?

Calvin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANTANYA K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLENE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LETYRON P. 
Clasificación:
5.0

Employee at Compton's on Smith Springs in Nashville was very professional and courteous.

Calvin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

KHALAF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSAA B. 
No se han enviado comentarios para esta ubicación.

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