We did the 24/7 so it was all done by phone and not too complicated. Saved a lot of time.John D.
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Samantha H.
AWESOME!! Kind Regards Ricky McNealRicky M.
El cliente no dejó un comentario.ANGELA B.
El cliente no dejó un comentario.Ricky L.
El cliente no dejó un comentario.Guy A.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Cynthia C.
Cigarettes charger for phone didn't supply power. Couldn't charge phoneJalena P.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Sabrina W.
El cliente no dejó un comentario.BARBARA S.
El cliente no dejó un comentario.MICHAEL D.
El cliente no dejó un comentario.Billy G.
El cliente no dejó un comentario.Audra C.
El cliente no dejó un comentario.Broderick S.
This location was fine. Uhaul reservations and charging is absolutely terrible and I need to be called immediatelySteven H.
El cliente no dejó un comentario.Carmen V.
El cliente no dejó un comentario.Dat H.
El cliente no dejó un comentario.Wade O.
It would be nice if they had the 36 moving blankets I ordered two weeks ago. Without the moving blankets, it made our move a lot more difficult. I'd also appreciate a full tank of gas when I pick up a vehicle. The truck was less than half a tank when I picked it up. I tried my best to replicate the odd fuel level and I see a $16 fuel charge on my bill because I could not guess the previous level. A full tank would eliminate the quests work.Brian M.
The people & the equipment were excellent. The only issue is the actual location which has an extremely small parking lot with only 4-5 parking spots & barely enough room to back your car out. It's impossible if there's someone else in the lot which happened when we were dropping off the truck.Donald B.
Great customer service.Charles C.
El cliente no dejó un comentario.Antonio G.
El cliente no dejó un comentario.albert V.
El cliente no dejó un comentario.Marcelle R.
El cliente no dejó un comentario.Eric L.
El cliente no dejó un comentario.Ashley O.
El cliente no dejó un comentario.Will R.
El cliente no dejó un comentario.Randall H.
El cliente no dejó un comentario.JACQUELINE S.
I wanted to give some comments about my overall experience. I rented a uhaul at one location and called the night before to check on the status of my truck. They said one was not available for me to rent at my 1st location even though I was allowed to rent it on line. Also if I would not have called i would not have had a truck. After my reservation was changed, I called the new location and asked the manager to call me back to verify my order. No one ever called me backDarryl T.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.John Kyle C.
Inside of vehicle was dirty. Both side windows and front window had not been cleaned. My guess is the last user had pets and they licked on the windows.CARL L.
Quick and easyJOHN R.
El cliente no dejó un comentario.Mavis H.
Great experience altogether!William T.
El cliente no dejó un comentario.Tina G.
El cliente no dejó un comentario.Daniel U.
No problemsJIMMY S.
I had a hard time getting them on the phone to answer questions. Always had to leave a message. I did not know I had to pay for fuel. I assumed that was covered by the mileage rate. They said I could return up until 7:30. I arrived at 6:30 but no one was there. After calling, I learned I could do this via mobile but the app would not recognize my location even though that setting on my phone for Safari was turned on. The location had me call Uhaul but after being on hold for 15 minutes I gave up. So, this cost me $55 more than I expected and was an extra headache at the end.Darren S.
I like being able to pick the truck up at my convenience and return it when I needed to.Christine A.
El cliente no dejó un comentario.Homer R.
El cliente no dejó un comentario.Roe E.
El cliente no dejó un comentario.JEREMY T.
El cliente no dejó un comentario.Chris A.
El cliente no dejó un comentario.cedric T.
El cliente no dejó un comentario.JOSE M.
El cliente no dejó un comentario.Vernon B.
Way too expensive. Had the truck for less than two hours, drove 17 miles, and that cost me over $70?! The truck is advertised for $30...then you have to add on insurance, price per mile, gas, etc... And becuase of the one way frontage roads there was not an easy place to get gasoline.Joshua G.