Comentarios del cliente para Compass Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Compass Self Storage

Grado total:

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Nikki C. en

Grado:

El cliente no dejó un comentario.

Cody A. en

Grado:

The rental was great. A nice truck that came in handy at a stressful time (moving). Kelly, the manager, was wonderful. She offered great advice and helped us make sure we had what we needed.

SHACOLA A. en

Grado:

Lied about gas! Overcharged me

ROY B. en

Grado:

I need to have some pick up U-Haul trucks

Tammie B. en

Grado:

Make sure dolly's are available

Ronnie A. en

Grado:

Customer service was outstanding at this location!

Cheryle A. en

Grado:

Hello On-line you gave me a choice of dolly to use I choose the appliances dolly because I had a washer to move and bedroom. When I went to compass the sales lady said they didn't have any dollies I was disappointed I needed that dolly. The only thing is if you say you have it on-line please try and have it at the store. U-haul is a good company you are the truck I use every time and I will continue to use u-haul please get it together at compass Thank yoy

La'Mahr M. en

Grado:

El cliente no dejó un comentario.

shirleta s. en

Grado:

El cliente no dejó un comentario.

Douglas G. en

Grado:

El cliente no dejó un comentario.

Shay S. en

Grado:

El cliente no dejó un comentario.

Magalis M. en

Grado:

El cliente no dejó un comentario.

Magalis M. en

Grado:

El cliente no dejó un comentario.

Elizabeth F. en

Grado:

El cliente no dejó un comentario.

Kurie W. en

Grado:

Excellent customer service..... love love loved Janice.

Patricia G. en

Grado:

El cliente no dejó un comentario.

Brittany L. en

Grado:

Great Customer Service

June T. en

Grado:

Very friendly and helpful..

Christopher D. en

Grado:

El cliente no dejó un comentario.

Daniel E. en

Grado:

Change nothing, the young lady who served us was very friendly and absolutely Charming it was a pleasure doing business with her, would definitely go to this location again

William J. en

Grado:

El cliente no dejó un comentario.

Carrie F. en

Grado:

Thanks, Kelly and Janet for your outstanding customer's services! Thanks for doing your best to ensure I was satisfied with renting a truck for moving and storing my belongings in an affordable good clean location. Your customer's service is friendly and professional and I truly appreciate it.

Maiku M. en

Grado:

All service was excellent!

Norma L. en

Grado:

Awesome experience!

Amanda J. en

Grado:

El cliente no dejó un comentario.

Brian W. en

Grado:

El cliente no dejó un comentario.

Carrie F. en

Grado:

El cliente no dejó un comentario.

Adria G. en

Grado:

I will never use this pick up location again and I will recommend friends and family go elsewhere. The rep lied about information and won’t own up to it. She had no knowledge of how to hook up the tow (she was the only one there) and she gave a warning before we rented the truck that was very alarming (along the lines of “here’s the number to call if you break down. I say that because idk this truck so idk if it’s in good condition)”). Comforting words after you pay over 1000 bucks for a truck and prepare for a 10 hour drive. Oh, and customer service wasn’t that great either when calling to complain about this matter.

Vickie S. en

Grado:

They have a small parking lot and it was a 26ft uhaul park beside the 26 ft that I got. There was not enough room to maneuver the truck and when I asked attendant to open the gate she was like I'm not supposed to open that gate. I explained to her i jyst got this truck and I don't have any space to maneuver it in this parking lot. We had to back it in the street because it was so small. I will not pick up here again.

Jeffrey H. en

Grado:

The pickup was quick and everything went well with the vehicle. Dropped off the truck when I was done using the key drop-box and my card was charged later that day for the correct amount.

angela m. en

Grado:

Yes Janet is awesome and I appreciate all her help.....I thank you so much for going above and beyond to help me...Truly thankful

robert a. en

Grado:

Too tight to drop a trailer

Japhia J. en

Grado:

El cliente no dejó un comentario.

Japhia J. en

Grado:

Employees at location are knowledgeable and helpful. They go above and beyond

Carrie F. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

I had to off load my car and park the car carrier without the help of a U-Haul employee.

Brandon A. en

Grado:

I was charged 60 after the uhaul was returned

Carrie P. en

Grado:

The only slightly off putting thing about my whole experience was the gas was less I was told. It was only 1/8, not 1/4 but other than that everything went much better than the last time.

Neil C. en

Grado:

Janet was awesome!

Andrew C. en

Grado:

El cliente no dejó un comentario.

Barry M. en

Grado:

El cliente no dejó un comentario.

Kenji D. en

Grado:

The person that assisted stated their system was down. Although we had a reservation, she made a different reservation on my husband’s phone for an in town rental after he stated it would be a 1-Way. She told him he could drop it off anywhere. I spent the next day on the phone for hours trying to fix it.

Johnathan F. en

Grado:

Customer service was great. Kathy and Janet were very helpful and friendly.

david t. en

Grado:

My reservation wasn't in the system when i went for pick up. They didnt have my name or what I needed. Luckily a truck was available. I also rented a dolly and a hand truck which wasn't available because they did not have my reservation. I had a confirmation number which was useless. Not happy.

Cathy D. en

Grado:

The truck needs a new wiper on drivers side.

Hinton J. en

Grado:

El cliente no dejó un comentario.

Chad W. en

Grado:

Had an appointment at 10 am...employee showed up at 10:10, without keys. Had to leave and came back at 11 am. First trailer we hooked up to, the passenger side tail light was out, so we had to switch equipment.

shemeka h. en

Grado:

El cliente no dejó un comentario.

Mark W. en

Grado:

El cliente no dejó un comentario.

Selenia J. en

Grado:

Personnel was very professional and nice, very personable. Dropoff was super simple and quick. Will definitely use U-Haul again.

Barbara M. en

Grado:

El cliente no dejó un comentario.

Jerry T. en

Grado:

Compass correct issue & I have 0 balance

Ebony J. en

Grado:

I got charged for 20 miles extra than what I took it back with, and no one has gotten back to me as yet about it.

Chad C. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

My appointment was delayed over one hour even though I had registered online. The location initially could not find the keys to the truck I was scheduled to rent.

Santiago G. en

Grado:

El cliente no dejó un comentario.

Carlos H. en

Grado:

El cliente no dejó un comentario.

Miles L. en

Grado:

Matt was very accommodating.

Gloria M. en

Grado:

El cliente no dejó un comentario.

Lisa J. en

Grado:

El cliente no dejó un comentario.

LaKadia G. en

Grado:

The truck kept acting like it didn’t want to start. Very unorganized business, couldn’t find my paperwork or his paperwork, tried to get me to put more gas in than I was supposed to. Overall he act like he didn’t know what he was doing or what to do. I was in a hurry when I dropped the U-Haul off but was late to my next appointment because of all the reasons listed above. I will never went from here again.

Charlie B. en

Grado:

Moving can be a hassle which is well known. However, Kelly at Compass made my moving experience 10x easier. Her customer service was amazing !