El cliente no dejó un comentario.yvette L.
Customer Reviews for Compass Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Andrew P.
El cliente no dejó un comentario.Douglas D.
Thanks so very much you all,yall always great. when i need a rental..very very help in a time of need?annette W.
Leave tank full at pick up. Easier for customer on return rather than having to estimate how much fuel to put in.Mike D.
Staff is quite different â€¦ Short with words Rude and quite meanâ€¦ I would rather go to another place next timeâ€¦ not recommend not customer friendlyKAREN J.
El cliente no dejó un comentario.Eric L.
The instructions in the app were very problematic. It gave us the code to enter the gate before giving us instructions to access the key. By the time we obtained the key, we no longer had the code to get in the gate. We spent over thirty minutes on the phone trying to reach someone to get the gate code again, which we were never able to get. We just happened to see someone returning a uhaul who kindly shared it with us in our predicament. If the instructions in the app suggested screenshotting the code, or if the code were printed on the key somewhere, that would have been very helpful to us.Timothy E.
Make the UHaul app more user friendly.Ricky A.
El cliente no dejó un comentario.georgia P.
El cliente no dejó un comentario.TOMMY R.
El cliente no dejó un comentario.LORI P.
The worst u haul experience ever!!!Juanita S.
Thumbs up!Deborah E.
El cliente no dejó un comentario.DAVID C.
I'm disappointed with u-haul for overbooking at 2 locations I went ,unfortunately I had too come out of pocket more ,because I had to travel further and it cost me in gas as wellFREDERICK Y.
Representative was helpful and made the return easy. Gracias.Preston K.
El cliente no dejó un comentario.ANGELICA A.
Excellent customer service would definitely use this location again Dontay was very friendly and courteousLADORIS W.
El cliente no dejó un comentario.RONALD B.
El cliente no dejó un comentario.EMMA W.
El cliente no dejó un comentario.Steven T.
El cliente no dejó un comentario.Lia J.
no commentsMILAGROS G.
I have no words she is doing amazing jobBaryalay P.
El cliente no dejó un comentario.amanda G.
El cliente no dejó un comentario.Pamella A.
El cliente no dejó un comentario.CATRINA S.
I feel very satisfied with the service and the unit. I'm glad uhaul has units closed from each other. Juan L.
El cliente no dejó un comentario.RONALD S.
El cliente no dejó un comentario.DAN S.
El cliente no dejó un comentario.Dail M.
Lori P. Assisted us from the time we called to inquire about renting a uhaul until the day of moving into the storage. Very pleasant lady. She made the rental process an easy and stressful transaction.Natasha C.
El cliente no dejó un comentario.Santos B.
Lori was extremely helpful and professional. She answered all of our questions and went out of her way to help us.Cindy H.
Was the best service I have gotten at a store in a long time. When I need another u-haul I will always come back to this store.Thomas P.
El cliente no dejó un comentario.Philip L.
El cliente no dejó un comentario.Adam R.
El cliente no dejó un comentario.KEITH W.
El cliente no dejó un comentario.Philip J.
El cliente no dejó un comentario.PHILIP J.
El cliente no dejó un comentario.Ahmed O.
El cliente no dejó un comentario.Jerald S.
Great customer service for a Sunday morning!Jamie G.
El cliente no dejó un comentario.CARL J.
El cliente no dejó un comentario.Benjamin B.
El cliente no dejó un comentario.MARYLOUISE M.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.BRIAN F.
El cliente no dejó un comentario.Jordan K.
Location was great, as were the people working there. The women that works directly for uhaul, that approved our truck pick up was rude. We were also charged incorrectly. They didn't specify when they asked at the time of truck return whether we used THEIR dolly or furniture pads. We used our own so I hit yes. They also tried charging us $24 for gas even though we refilled the tank to the amount of gas there was at pick up. I've received no phone calls about the fixes I've requested. We won't be using uhaul ever again but we will use this location for storage needs as they have been wonderful.Dane N.
El cliente no dejó un comentario.Jennifer P.
El cliente no dejó un comentario.John D.
All was great. Attendant was very knowledgeable and very professional.Raymond K.
The equipment needs some attention, also, the return date was 12/27/2020 not 12/28/2020Chris F.
El cliente no dejó un comentario.DeCarlos C.
El cliente no dejó un comentario.Jonathan R.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.karl P.
El cliente no dejó un comentario.Steen J.
El cliente no dejó un comentario.Ben H.
Friendly, excellent customer service! I would use then again .stephney G.
El cliente no dejó un comentario.Marilyn W.
El cliente no dejó un comentario.Daniel L.
Terrible customer service. You should take away their U Haul Location.Richard A.
Truck had grease on truck bed we did not see until we unpacked truck and found grease on boxes that were now on newly carpeted floors in new house.Kenneth C.
Turns out the trailer brakes were not functioning, which I was not aware of until I was loaded. Then one tire blew out it's tread. The service guy who came checked the other tires too. They all needed air. One tire was 20 lbs low! I'm surprised it didn't blow out too. It took 1 hour and 20 minutes to finally talk to a UH rrp via your road service website. I don't know why you even have an 800 number NOBOFY answers it... Your poorly maintenanced trailer caused me to be 3 hours late to my destination.Dane G.
Staff was very friendly, the truck had dirt on floor and ashes in ash tray. Truck smelled like smoke the entire trip. I had to open windows on a 100 degree day or run A/C and smell smoke.CURT M.
El cliente no dejó un comentario.DEBORAH M.
Great service from Compass. I am always very satisfied with their service. They are very helpful. Gracias.Ben H.
El cliente no dejó un comentario.William R.
Problems with gate and returning after hours. Wouldn't do it again.Scott B.
El cliente no dejó un comentario.Johnny W.
El cliente no dejó un comentario.JUAN C.
El cliente no dejó un comentario.Cathryn S.
El cliente no dejó un comentario.matthew K.
El cliente no dejó un comentario.robert F.
El cliente no dejó un comentario.Brent R.
El cliente no dejó un comentario.Timothy H.
Wiper blades were horrible and could barely see anything in the rain. Also cargo light would not work.kyle M.
Have larger trucks available. I had to take two trips as a result and it was very priceyGregory K.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.MARY C.
Very helpful location- I will definitely use them againBrent R.
El cliente no dejó un comentario.Paul F.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Kevin D.
El cliente no dejó un comentario.Bruce L.
I had a guaranteed pick up time for 2:00pm . No one arrived to the office until 2:40. I called Uhaul and spoke to a representative twice and they both said it was nothing they could do for me.Rebekah D.
El cliente no dejó un comentario.Scott R.
El cliente no dejó un comentario.Cheryl B.
El cliente no dejó un comentario.ken K.
El cliente no dejó un comentario.Jason C.
Fix the app so it actually tells me the right location along with the five emails Uhaul sent me changing the location, which made us go to the wrong placeBrandon M.
El cliente no dejó un comentario.virginia M.
You guys are Awesome!Deborah C.
Parking lot needs to be bigger to accomidate larger trucksJay W.
El cliente no dejó un comentario.Maurice K.
El cliente no dejó un comentario.James E.