Customer Reviews for Compass Self Storage
(Distribuidor de U-Haul del vecindario)

88 comentarios

12700 Walsingham Rd   Largo, FL 33774
(Walsingham Rd)

(727) 475-2060

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(727) 475-2060

12700 Walsingham Rd
Largo, FL 33774
(Walsingham Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Wonderful experience, I will definitely go there again.

RITA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

This location was great. So much better than a previous place I used

Anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY H. 
Clasificación:
3.0

Clean interior of cabs. I would expect a vehicle to be cleaned between every customer & now especially with covid-19 more so however the 24' truck I rent had not been at all. Cup holders had sticky dark substances in them, ashtray was full of cigarette butts, steering wheel & door handles were grimy. I picked up chlorox wipes & did best I could but didn't touch cup holder or ashtray. It was disgusting. Sorry.

LAURA K. 
Clasificación:
5.0

No real improvement required. A very efficient process.

angelo S. 
Clasificación:
5.0

It's a true blessing having compass storage in my neighborhood. Keep doing the same.

JEFFREY C. 
Clasificación:
3.0

The truck interior smelled aweful. Uhaul employee on the phone was aweful. However the man inside the location was fantastic. I will never use your app or deal with uhaul directly again. Only local people. You need to do some training on your end.

MARC P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doris E. 
Clasificación:
5.0

The man that helped was very nice and helpful. Definitely will go back to this location.

Tiffany P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon B. 
Clasificación:
5.0

Awesome service!

MATTHEW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol C. 
Clasificación:
3.0

Hood and windshield covered with old bird droppings. I order furniture blankets which they did refund me for afterwards but they were not in the vehicle like I was told they were. But overall it work for what I needed.

Steve M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

The agent there, I think he was Benjamin, was very helpful and professional. He deserves a raise I'm sure.

John O. 
Clasificación:
5.0

This place was awesome also. the man was extremely helpful very nice and professional. Not related to this location at all but I kept receiving text messages during my trip of more than one location to drop truck off at and one of those addresses took me to a vacant lot which was not only inconvenient but concerning when your in a strange place with a uhaul truck and obviously look like your from out of town and lost. I stumbled on to tug his place and this man here was extremely helpful and turned a big complaint Into a very positive experience. Gracias

Jeff G. 
Clasificación:
5.0

The Uhaul rep that took care of my rental was outstanding in every way.

Greg A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA J. 
Clasificación:
1.0

Not happy

WILSON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRISTINE P. 
Clasificación:
5.0

The only complaint I had was the drivers seat was unable to be moved forward. Otherwise very pleased overall. Extraordinario servicio al cliente

Angela H. 
Clasificación:
5.0

I'm unsure if this goes directly to Uhaul or is this goes to the location the location was absolutely fantastic however the 24-7 Rental process is the most inconvenient horrible process I have ever been through this was my second attempt at an actual location to pick the truck up in the last less than 30 days both times it was a giant Pooh show you guys would not accept my ID you wouldn't want a different card everything was an absolute disaster I was almost late to meet my Movers even though I was there by about 20 minutes after 9 I didn't get out of there until almost 10 because nothing would work properly I even did the pre check-in

Stacey C. 
Clasificación:
1.0

Went to pick up my truck and it was moved to a different location where I was picking the truck up with less than a tenth of a mile from my location and I had to drive 4 miles to pick up my I wasn't very happy and then the way they treated me after my truck was totaled it wasn't my fault but you would have thought it was very happy with you all

Dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THEODORE O. 
Clasificación:
1.0

Customer service here was horrible I will never go back to this location

Elizabeth S. 
Clasificación:
1.0

when the door got jammed open and we went back to ask for help they didnt care that we had been on hold with roadside assistance for more than 30 minutes with no answer nor did they offer to help themselves in any way

Joan R. 
Clasificación:
5.0

Great staff and helpful with finding me a storage unit I can afford

Michael S. 
Clasificación:
1.0

The dealer said I did not have a reservation and even if I did he did not have a truck. When I showed dealer my reservation on my phone he found my reservation. He then decided to look in drop box and see if any trucks were left over night. We did paper work and he handed me the key. He never checked truck out from last reservation.

James C. 
Clasificación:
5.0

Excellent and friendly service from Compas Self Storage!! Highly recommend for Uhaul rentals.

John S. 
Clasificación:
5.0

The sales associate was helpful, polite, and outgoing. It made for a smooth experience.

Brandon V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren G. 
Clasificación:
4.0

El cliente no dejó un comentario.

robert A. 
Clasificación:
5.0

Great, friendly service!

Cathleen S. 
Clasificación:
5.0

The nice young lady that took care of me was so polite And fun, made moving a great day. Gracias.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rena T. 
Clasificación:
5.0

Customer service was awesome, so I see nothing needs improvement

BRANDON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEBASTIEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jody D. 
Clasificación:
5.0

Nothing!! Everything went very smooth--I used Uhaul twice this week and both experiences went very smooth:) Also, today, I hired 2 movers--They were outstanding:) I highly recommend them to anyone moving in the Largo area:) Great guys

Carolyn S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angelo M. 
Clasificación:
5.0

General Manager was super friendly and wonderful. She made everything easy and fast.

danielle C. 
Clasificación:
5.0

The staff was excellent, friendly and professional. Unfortunately, the first truck would not start, but the staff was quick at swapping it out for the next size up for us at no charge.

Ronnie S. 
Clasificación:
5.0

Staff was wonderful. They were helpful and friendly.

Darlene S. 
Clasificación:
4.0

El cliente no dejó un comentario.

olesiya P. 
Clasificación:
5.0

Nothing to improve

CHRISTOPHER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas E. 
Clasificación:
3.0

they were closed when I arrived

Jeanine E. 
Clasificación:
5.0

Awesome location! I'll use them again next time for sure!!

Charles Y. 
Clasificación:
5.0

in and out really quick an informed very well with process.

Michael D. 
Clasificación:
5.0

I love them!!! They are the best at compass storage!!!!

Oliver K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Raymond W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel G. 
Clasificación:
5.0

If a truck is returned with too much gas still in the tank, past what the fuel level was when picked up, there is no way to receive a credit. But, if the fuel level is under what it was when picked up, you will be charged $4.00/gal or a $30.00 service fee. That's not fair to the customer.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

vickie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

vickie P. 
Clasificación:
5.0

Very pleased with my experience. Great people.

vickie P. 
Clasificación:
3.0

When asked for all charges before we came in, we were charged 2 charges that was not told to us. I did not like this way of doing business.

Kenneth L. 
Clasificación:
5.0

Donna was very friendly and professional. She made the whole process easy and fast. The truck was very clean and the cab even smelled good, like it was just wiped down.

Melissa N. 
Clasificación:
5.0

Awesome

oliver K. 
Clasificación:
5.0

Donna was extremely helpful and a pleasure to do business with! Process was fast and simple.

Deborah K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sussette G. 
Clasificación:
2.0

From the location in Largo where the person Assisting me act like she did me a favor allowing me to do a one way move... even though I was rerouted to this location via uhaul Representative. It was an unnecessary length annoying process. The 2 people working there were just annoying about wanting a good review after so so service. Neither of them were reading the mood in the room obviously, because they were talking nonstop and joking around. Now the drop off. We were not told were to leave keys. The app was actually simple and we did everything we needed to do. But we took the keys with us and had to drop them in the morning. The person Linda acted like we should have known how use the combination uhaul box out front. I checked the app, and paperwork the night before... no combination. So when taking keys in the morning the front door is locked, and I had to walk around a gate to find an open door. Literally simple things that could easily run smoother if staff had common sense. While they were friendly, I would prefer professional and doing their jobs effectively. There needs to be better communication between uhaul and the locations renting trucks. I honestly had a better experience from a convenience store pick up 2 years ago!

Billy N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rhonda B. 
Clasificación:
5.0

Nada

stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

Cam was GREAT!!! Very helpful and a pleasure to do business with.

BELINDA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymond M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat C. 
Clasificación:
5.0

Staff was great. Truck was the perfect size and the price was right for a short small move. Would absolutely use them again.

Joseph I. 
Clasificación:
5.0

El cliente no dejó un comentario.

amy N. 
Clasificación:
1.0

It took a long time to do the contract. I returned the vehicle during office hours but no one was there. The charges were excessive. Would not use U-haul again

David H. 
Clasificación:
5.0

??????

Thomas M. 
Clasificación:
5.0

I was completely satisfied.

Dean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon T. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Twynetta B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doug W. 
Clasificación:
3.0

When I booked the truck and scheduled pickup at 9:30 and later found out that I had to wait until when the office opened. The rear cargo area was dirty. There was a lot of dog hair and other debris. I had to sweep the truck out myself

Donald M. 
Clasificación:
5.0

Dana was very helpful, knowledgeable, courteous and professional, she answered all my questions in a very convincing and respectful manner, she offered services that I was not considering when I walked into the Compass Office, I came to pick an online rented U-Haul Truck, and by her smart and superb saleswoman-ship, she volunteered information about the Storage units, the climate controlled and the non-climate controlled; lo and behold, I ended up happily renting a climate controlled unit. Thank you Dana, and thanks to Compass for hiring such a consummate professional, who makes it not only easy but also pleasant and satisfying, to do business with Compass. I will my family and friends about my excellent and satisfying experience with Compass and Dana. Hisham

Hishameldin A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesse S. 
No se han enviado comentarios para esta ubicación.

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