Customer Reviews for Compass Self Storage #409
(Distribuidor de U-Haul del vecindario)

228 comentarios

1144 Sigman Rd NE   Conyers, GA 30012

(770) 922-7855

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 922-7855

1144 Sigman Rd NE
Conyers, GA 30012

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Annie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel T. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHARON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah B. 
Clasificación:
5.0

Fast, smooth, and easy process.

Dietrich R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TrizaK S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shatana V. 
Clasificación:
3.0

We had an issue picking up via mobile device. U-Haul telephone customer service was ABYSMAL and the initial person who “helped” me was unkind, did not listen, and was unbelievably rude and condescending. In the end, I was transferred to a supervisor who was kind and helpful, but an hour of my time was wasted and an immeasurable amount of stress was added.

Anne V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

Ninguno

Brian M. 
Clasificación:
4.0

All was good.

Lisa H. 
Clasificación:
2.0

This comment is not for my drop off location. It's for my overall experience. My rental was for one location and I was informed the evening before my pickup at 7:25pm, that I would have to travel 20 miles to pickup my rental at another location. This was very inconvenient and costly because I already had helpers for a certain time and I had to pay them extra because this threw their schedule back. Your customer service dept was a joke! They put me on hold for over 30 minutes and never came back to the phone, I guess it was because by that time it was after 8pm!! I HOPE I WILL NEVER NEED TO USE YOU AGAIN!!!

Shannon W. 
Clasificación:
1.0

The truck was leaking, some of my stuff got wet by the rain, the truck had a bad misfire, that truck they gave me should not have been rented

Delroy H. 
Clasificación:
4.0

No Comment

JOHN S. 
Clasificación:
5.0

Everything went smoothly, and the woman at the front desk was so kind and provided stellar AMAZING service to my family and me. We are so thankful that we could have her help us during our time of need.

ALTHIRA L. 
Clasificación:
5.0

Need some more space for parking

IAN C. 
Clasificación:
2.0

The lady up front was very rude. Very bad costumer service. Never again renting at this location.

SANJUANA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE-LENNA F. 
Clasificación:
5.0

The General Manager and store many were super helpful and knowledgeable.

KERRE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

FLORENCE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chantal C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DESTYNNI C. 
Clasificación:
5.0

Nada

Ernest T. 
Clasificación:
5.0

Happy with the service thanks!

OLGUITA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD A. 
Clasificación:
3.0

Customer service was subpar. I understand that rentals are not mine indefinitely but let's be human. I fir reasons out of my control I cannot unload and get truck back with next day. And I said it would be returned on Tuesday. Why the threats of reporting van stolen. That was not necessary and basically put a stub in our relationship with Uhaul. I have been a loyal customer for over 15 yrs and never have I or my son been treated in this manner at the Compass Storage at 1455 Sigman Rd. Very unprofessional there.

TIMOTHY L. 
Clasificación:
5.0

Great place will use again often

FIELDING C. 
Clasificación:
5.0

Not one thing

CHRISTINA A. 
Clasificación:
5.0

Take great care of their customers...highly recommend

WILLARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claire H. 
Clasificación:
4.0

The parking lot was very crowded and small which made parking the truck very difficult. There was virtually no room for my personal vehicle to park.

Seth B. 
Clasificación:
5.0

Awesome customer service

Willard P. 
Clasificación:
5.0

Very nice staff , helped every step of the way ! Definitely would use again .

KORISA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark T. 
Clasificación:
1.0

El cliente no dejó un comentario.

JASON W. 
Clasificación:
5.0

I reserved a truck for 2 days and told U-Haul I may need it for 3. I was told the truck was available. Upon arrival at U-Haul store as I was about to pay I was told on a Friday afternoon I could only keep the truck 1 day. I had 4 movers scheduled to be at location the next morning. I had to cancel my 4 workers because I could not keep the truck more than 1 day. Because of this I will have to leave many possessions and not take them with me for the move. I am 65 year old woman who has had to do any packing myself because I had to cancel my workers. I will like not use U-Haul in the future.

PAMELA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

Great costumer service

GALIB D. 
Clasificación:
5.0

You don't have to do anything to improve the business, cause it's already great renting from you all. And the vehicle is always clean whenever i pick it up. I Thank You all very much for your service and keep up the good work.

RODNEY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen A. 
Clasificación:
5.0

Just keep doing what you're doing presently, great hospitality and friendly workers.

RODNEY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK G. 
Clasificación:
3.0

I was charged for a dolly and furniture pads that I did not receive.

Marleen A. 
Clasificación:
4.0

The front office was helpful and went over the process with me. The online process was repetitive and I felt for the “online check in” I had to do the same thing over again 3 times. The Uhaul was relative clean ,but there were many dents all over and had low tire pressure. It made me worry that they could easily charge me for the old damages. Feel there should be a better process to acknowledge previous damage and better upkeep of the vehicles

Brian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLUWASEYI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick J. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORNELL S. 
Clasificación:
3.0

Nada

Wayland J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESTER A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Skyler C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khalia F. 
Clasificación:
1.0

Horrible experience. I made a reservation through UHAUL and when I went to get my truck I was informed there were no trucks anywhere in my area. I received no phone call or contact advising there would not be a truck available. Another truck was located an hour away so I went down to pick it up the next day. Well, they should have changed my rental to a one way when they did the change but they did not. So I rented the truck, drove an hour back to load and move to my new house another 20 miles away. Took the truck back and was charged a one way fee. Customer service was absolutely unhelpful, arrogant and full of it and would not accommodate me in any way even though the reason for the one way was due to their not following through with my original reservation. Moving is a pain and I don't do it often but UHAUL made the experience that much more stressful with their horrendous no customer service. I cannot recommend to stay away strongly enough. Negative five stars.

Timothy V. 
Clasificación:
5.0

They were great. However, their affiliation with U-Haul was different. They said they did not participate in the free one-month of storage that came with my rental. However, I have not needed that to date.

Maxine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAWNYA D. 
Clasificación:
5.0

Keep doing what u doing

ROBERTA W. 
Clasificación:
5.0

We ordered a utility dolly with this truck but the truck didn't have the bracket to secure the dolly within the cargo bay. Make sure all trucks have the dolly bracket.

Travis G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jameelah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA S. 
Clasificación:
5.0

The original location called 28 min prior to my pick up to inform me they didn't have a truck for me. The location they sent me to was closed. When I called and got a cust rep, April, she helped and went above and beyond to get me a truck

Rebecca N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantilla L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick R. 
Clasificación:
2.0

The customer service was the worst I've ever came across. The lady there was extremely rude and unpleasant to deal with. If I would have had time I would have definitely went to a different location.

Taifa C. 
Clasificación:
5.0

Great service and attention

JURNEY L. 
Clasificación:
5.0

Attendant was very helpful!

ERIC V. 
Clasificación:
4.0

El cliente no dejó un comentario.

AKEIDRA L. 
Clasificación:
1.0

Staff was very disrespectful and unprofessional. Never rent from this place!!!!!!

Marisa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIS S. 
Clasificación:
5.0

Awesome service!

REGINALD V. 
Clasificación:
4.0

Nada

Ozella A. 
Clasificación:
4.0

Timely follow-up and efficient drop in processes.

Sherrie T. 
Clasificación:
4.0

Setup a backup option for when mobile pickup system is not time. functioning. I kept getting an error message that my location couldn't be found when I was inside the uHaul location with my cellphone location on. It took almost 30 minutes to get checked in which eat into my reservation time.

Carolyn R. 
Clasificación:
1.0

El cliente no dejó un comentario.

RAYONO G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Odette S. 
Clasificación:
5.0

Keep on smiling because it makes a person feel good about doing business with you. Thanks for everything. I will come back again.

Mack J. 
Clasificación:
5.0

It's better if doing the self checkout that you show the gas gauge better. I returned the truck at what I thought was displayed when I got the truck and ended up having to still pay because it was displayed differently when I returned it.

April T. 
Clasificación:
5.0

I love the self app. It was so easy to use and saved me a lot of time.

Marnisha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharron J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MORRIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tywonna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos A. 
Clasificación:
5.0

El cliente no dejó un comentario.

VAN P. 
Clasificación:
5.0

Allistar provided such wonderful customer service

CARLA L. 
Clasificación:
5.0

The associate was very friendly.

VONTERESIA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARQUANA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don M. 
Clasificación:
5.0

Clean the inside of the truck more

MAVIS J. 
Clasificación:
5.0

Quick , easy and great service.

Marisha Z. 
Clasificación:
5.0

Nada

Cherese T. 
Clasificación:
5.0

Great and friendly staff

Allister R. 
Clasificación:
1.0

The truck was dirty we was rushed to move furniture when clearly we rented the truck from 11:30/3:30. And was charged the whole fee for a hour.service was very poor.i only use uhaul.at this point this has been the worse experience ever.

Tracee P. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba