Comentarios del cliente para Compass Self Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Compass Self Storage LLC

Grado total:

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Carl W. en

Grado:

With all of the rentals that uhaul does How can they not have a mileage log for each vehicle "How is that possible???)Granted i picked up truck and didnt check mileage until i brought it back but on my invoice 74000 On the truck 46000 mi according to this Uhaul owes me $33,600.00 How can there be a a 30,000+ mileage difference Smh

Sandra E. en

Grado:

Allow exchange of vehicle at different location than originally rented if size is not sufficient.

Theodore S. en

Grado:

Very pleasant staff

Kenton B. en

Grado:

Kim at the front desk is helpful. The bathroom was clean & sanitary. The ladies that work the front desk are professional & do there job great. No complaints

Laryn M. en

Grado:

Nothing everything was fine for me.

Alicia A. en

Grado:

El cliente no dejó un comentario.

Darryl N. en

Grado:

This was my first personal U-haul rental in decades! I reserved a larger truck than the one I actually rented, but the person before me didn't return the truck on time. Amber accommodated me with a smaller unit and a favorable adjustment to my contract. Her kindness could not have come at a better time- during my move from hell.

Stephanie C. en

Grado:

El cliente no dejó un comentario.

Annette R. en

Grado:

El cliente no dejó un comentario.

WILL H. en

Grado:

El cliente no dejó un comentario.

Christian R. en

Grado:

Great customer service. Convenient and quick every time I need to visit. Highly recommend this location for your uhaul needs.

Mieasha G. en

Grado:

El cliente no dejó un comentario.

Annette D. en

Grado:

El cliente no dejó un comentario.

BRIAN V. en

Grado:

El cliente no dejó un comentario.

Zhenqiang S. en

Grado:

El cliente no dejó un comentario.

Cheryl R. en

Grado:

El cliente no dejó un comentario.

shantee S. en

Grado:

Got hit with unexpected fees. 1.29 a mile is way too much.

Sharon G. en

Grado:

I have no complaints I would like for Amber to be recognized for her great professionalism, excellent customer services, and a dedicated employee for her customers. She works at the uhaul at 1300 Belmont ave Phila.,Pa 19104. Please see that she gets awarded or recognized for all her work in getting me a 20inch truck at the last minute I want to thank her so much.

Stacia L. en

Grado:

El cliente no dejó un comentario.

Elizabeth P. en

Grado:

El cliente no dejó un comentario.

Rosetta J. en

Grado:

The truck ran crappy it was an accurate reading on the gas I put in the equipment was horrible

Carlin D. en

Grado:

The staff was very friendly and helpful. Your website, on the other hand, couldn't find my location and wouldn't let me return the truck. Thankfully the staff was still at the dropoff site (after hours) and helped me.

Joseph D. en

Grado:

The service representative was great. Very professional and helped clear up a question about my bill a few days later also when I called. The only negative was that there were empty soda cans left in the truck from the previous renter.

JUDITH J. en

Grado:

The truck was dirty. Looked like someone used it to haul gravel.

Sonya N. en

Grado:

Nothing

Carmelo R. en

Grado:

El cliente no dejó un comentario.

Blair M. en

Grado:

This company charged my card triple the amount than what my reservation was. I will not be returning to this location. Then never got a phone call back regarding my situation. So if I don’t get it fixed I will be snapping on somebody at the store.

James M. en

Grado:

El cliente no dejó un comentario.

Sarah S. en

Grado:

The staff was rude and unhelpful. They essentially blamed me for their technology not working and refused to answer my question about how much additional mileage would cost. The conversation felt hostile. Staff did not walk me through the vehicle to make sure that I knew how to operate it and felt safe.

Gilal F. en

Grado:

El cliente no dejó un comentario.

Soohyeon L. en

Grado:

The employee was not friendly or helpful in preparing our truck. She gave the keys and pointed at the truck and ran back inside. She didn’t bother to check to make sure everything was working properly or explain any of the info that was stuck to the wall. I believe UHaul does not give any effort into customer service training.

Chelsea W. en

Grado:

Y’all charge me for two days and I did have the truck for that long I had it for two hours at max I need somebody to resolve this problem

Rita J. en

Grado:

Customer service Not charge someone extra then lie about it Then not refund money within a timely matter

jeffrey S. en

Grado:

El cliente no dejó un comentario.