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Robert G.
Customer Reviews for Compass Self Storage Bells Ferry Road
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Heather B.I will use again!
Ryan W.Employee very helpful and was a delight to work with.
James L.I was supposed to have a $35 credit applied, gave the credit number to them, was assured it was going to be put on there but it wasn't. The 2 people working there didn't have a clue to what they were doing.
Brendan S.The lady was so nice
KENNETH K.I've used this location multiple times for Uhauls and I have always had a great experience. The employees are very nice and professional and communicate very well!
Danielle S.Great staff at the Bells Ferry location. Pick up was smooth. No complaints.
CHARLES S.Great customer service and they was very accommodating. No hassle service and very nice ladies working the front that answered all my questions and was happy to help.
LLOYD L.We had to call customer service 5 times because we did not have all the necessary info to get our truck. We did not receive info to retrieve our key from the lockbox or the code to open the gate. We kept having to call to get the next step. The whole process took over 30 minutes while we had movers waiting for us at our house. I'm guessing we didn't receive the info because our rental location changed twice, but getting the vehicle was very frustrating. Other than that, the experience was good.
Tyler M.The ladies were awesome, they made the process easy considering the stress of moving.
Ricky S.Very friendly staff, in and out quickly.
Vonny B.Casey at Compass was friendly and professional. She made the rental process smooth and easy. The van was new and in immaculate condition. A great experience!
Lisa R.The ladies up front are so nice and helpful. I love this location!
ALEXIS L.Lady that assisted me was very polite and helpful. I was by myself so she help me get the trailer hooked up and checked lights, etc. I would rate her above average in customer service.
ANGELINE E.RV trailers 6x12 need a jack on the toung. It's too heavy to lift by one person.
RICHARD B.New, well cared for equipment. Great staff! Very courteous and helpful. They are HONEST!
WILLIAM R.Service rep was awesome! Informed professional and personable.highly recommend renting from this location!
DARRYL G.Excellent customer service!
Cara M.The cargo portion of the van was slightly dirty. Other than that it was fine. The online reservation part was annoying as it was slow to navigate. Overall it was a nice van and met our needs exactly.
Roy B.Charged for fuel when i brought the truck back same level as picked up. Make sure you take a picture on return. Its either the fuel guage is faulty(old truck) or its a way of making extra money for this location.
LAOYE L.Very personable staff. Very friendly and helpful.
WILLIAM R.The van I rented was brand new and CLEAN!!! I will be back soon!
WILLIAM R.Great Mgr
ELIZABETH S.Not much of a selection of trucks to rent.
BERNARD H.The women working this location were fantastic to work with. They were personable, kind, and made our drop off easy!
Shaun K.Fantastic experience! The truck was clean, process for pick up and return was easy, and Carey is terrific. I would definitely rent from here again.
CONNIE D.I felt the whole process was flawless
Pamela L.The rental process was quick and easy.
LAURA M.Excellent customer service
THOMAS S.None. Great experience.
DONALD B.The customer service was excellent She was so friendly and helpful
Fallon Y.Did not explain the contract and let me believe the wrong return time. Then I got multiple texts telling me to return it to other locations. Then charged me for an extra day. I am very dissatisfied and I will not be using Uhaul again. Nor will I recommend to anyone. Michelle was very nice, but I really feel like I was misled.
AMANDA M.Amazing Staff!
Melissa D.Everything went well staff was friendly courteous helpful definitely rent from you guys again
THOMAS B.Great location, one of the best!!
Ryan B.Easy and pleasant experience.
Lois G.Poorly communicated in the confirmation of my order that pick up location had been moved from UHaul site to this location. Delayed PU by an hour.
DAVID B.I believe I was charged for an extra day that I did not use. I contacted Compass storage and was told it would be looked into. Unless I have missed a call back I have yet to get clarification.
Wayne M.Michelle was great! Everyone was very nice and took care of any issue that popped up. I will come back when I need to rent a truck or trailer.
Blair K.Very perfect place to do business, nice people, great service!
Amadou D.Excellent service!
Miroslav D.The two ladies at the front desk are absolutely amazing. I would run back to the store at any opportunity to do business with these two ladies, Extremely professional, kind, funny and fast.
Jayd T.