Customer Reviews for Comfort Furniture & Mattress Center
(U-Haul Neighborhood Dealer)

Clasificación:

2.0

The clerk in the furniture store where this was did his best but was busy selling furniture

Clasificación:

2.0

The truck drove very Ruff and lights flashing saying maintenance needed. The breaks sound bad..

Clasificación:

3.0

This was the second location we went to. Our original reservation was on East New York St. We wasted more than an hour there and were unable to get a truck. We were redirected to 860 N Lake St. where we got a truck. It was not a clean start to the day.

Clasificación:

1.0

I was charge $20 extra for supposedly not bringing the truck back on time when I did. This place is dishonest.

Clasificación:

3.0

I did my reservations by mobile phone and when I went to pick it up the lock box with the key in it was hard to get open , after many tries I was able to open it .

Clasificación:

4.0

I was scheduled to pick up my truck from 1303 Plainfield-Naperville Rd at 9:30am on Aug 1. My truck was not ready and an employee called the person who had the truck and that person said they 'might' return the truck by 1pm. This was obviously not acceptable. Does your business plan necessitate that I'll only receive my truck in time if the previous user returns it in a timely manner? Not good business practice. I'll only use U-Haul in the future if no other truck is available.

Clasificación:

3.0

MO at the pick up desk was very friendly and very helpful.. Advertise the location more effectively

Clasificación:

4.0

Hoping the keys don't get stolen from the dropbox. This area has a number of homeless persons hanging around.

Clasificación:

5.0

N/C

Clasificación:

5.0

Can u tell me how to pay the tolls I went thru

Clasificación:

3.0

Don't allow the employees to smoke while helping a customer

Clasificación:

5.0

The truck was dirty from the previous user so I left it the way I found it