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Richard Clemons
Customer Reviews for Columbus Postal & Digital Printing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is not always staffed. One has to show up, go inside the retail store and then call the uhaul renter on his cell and then he shows up later. Also the truck reeked of cigarettes when picked up
Alexander TsygankoI had a fuel fee charge for $30 and fuel charge for $57. I understood the fuel charge but not the fuel fee charge. I called to get an understanding but was advised I needed to speak with a manager. Rick was extremely helpful. He listened to understand and not to respond. He resolved my concern.
Lora HedrickI'm almost 70 the process was a little confusing for me but other than that it was fine. I didn't realize that I had to take pictures of the interior and therefore I was charged a cleaning fee when I left In immaculate condition. I even got a little water from a washing machine on the floor and made sure I cleaned it up
Joni BazellNo improvement needed. Thank you
Josephine MutungaSlightly unusual office location but very easy to find. Everyone involved were very friendly, knowledgeable, helpful and service was very quick. The van was in impeccable condition; almost brand new. It ran great and was exactly what I needed to get the job done. Drop off was easy, reassuring with the app, and in a safe location. Highly recommend this location.
William GardnerCustomer service was very nice
sonja JacksonThis location was scary looking and there was roaches in the U-Haul . I am extremely terrified of bugs and that fact that I drove 4 hours away . To find out that the van had bug is just gross . I really hope that all trucks/van should be sprayed down for bugs and disinfect before the next driver . I will never rent from this place ever thanks for your concern and Rrick Batema was great keep up the good work job well done for following up .
taja burgerHe was very nice and responsible person
Abdinasir Mohamedvan was in great condition, great AC and ride was comfortable, brakes were good as well, felt confident driving such a large vehicle. Location was convenient and owner/operator was very helpful and friendly, would use again 100%.
Joe ClouseDolly wasn’t in truckS had to wait an hour for it because it was locked in some store that wasn’t even affiliated with the location. Dude also charged me for something I didn’t want
James Washington