Comentarios del cliente para Columbia Valley

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Columbia Valley

Grado total:

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Patrick S. en

Grado:

El cliente no dejó un comentario.

Marshall H. en

Grado:

The communication with the vendor was lacking. They couldn't find my reservation when I went in to check with them to make sure they had it. I don't know how long you make them wait to get a reservation but it should be in for them to access within 24 hours after I make a reservation.

Devina R. en

Grado:

Expected to drop off uhaul to a closed site, employee came right out and was very helpful.

ALEX R. en

Grado:

On 11/12/19 I received an email stating that my order of 5x8 Cargo Trailer had been reserved and guaranteed in U-Haul location at 3212 W COURT ST, PASCO, WA. When arrived at the location I was issued a contract #28190836. Then, after about 15 minute wait, I was told by a clerk that the trailer was not available due to a mechanical failure. The clerk made a few phone calls and advised that I needed to drive to a U-Haul location in Prosser, WA, about 36 miles away, to pick-up a trailer. I was on a very tight schedule that day and had no choice other than drive to Prosser and back to Tri-Cities wasting about 2 hours of my time. When I asked the clerk for compensation due to the inconvenience and the extra gasoline he responded that he had made a note in a file and the Prosser location would take care of that. The clerk in the Prosser U-Haul location stated that there was no record of my Pasco’s order in the U-Haul‘s system and that I needed to do the paperwork and DL license scan once again. This time he issued a new contract #81284491. When I asked for compensation he informed me that this was a new contract and he knew nothing about any compensation.

Susan P. en

Grado:

El cliente no dejó un comentario.

RONDA L. en

Grado:

This location and staff were excellent. The improvements needed for U-Haul overall is your on line reservations and return. They are not user friendly! Very time consuming and difficult.

Oleksandr P. en

Grado:

El cliente no dejó un comentario.

DAN B. en

Grado:

You know every think was great thank you u haul. Glad you are in Prosser

jason J. en

Grado:

Truck was awesome, ac super cold in 100 degree weather. Thank you

TED M. en

Grado:

Person was not yet trained on what to do

barbara T. en

Grado:

Friendly, competent service. Very pleased.

Evan K. en

Grado:

The only thing that needs improvement is the speed of the visit. But otherwise excellent service and would use that dealer again.

Fred C. en

Grado:

El cliente no dejó un comentario.

Oscar H. en

Grado:

El cliente no dejó un comentario.

Antonio M. en

Grado:

Nothing. Great customer service. Will be back forsure

STEVE F. en

Grado:

El cliente no dejó un comentario.

David J. en

Grado:

Very nice couple. Service was great.

Karen A. en

Grado:

El cliente no dejó un comentario.

Miranda M. en

Grado:

WONDERFUL experience! Staff were helpful and cheerful.