Comentarios del cliente para Colorado Springs Self Storage North

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Colorado Springs Self Storage North

Grado total:

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Shaun S. en

Grado:

The first issue is that my rental was confirmed for 5905 N Nevada Ave. However, Uhaul decided to move my reservation 15 MINUTES AWAY! to Karen Lane. This resulted in an extra hour for the moving company I hired to be charged as well as 8 miles of extra charges and of course gas cost and logistics on my end in my personal vehicle as well. SO MUCH FOR THE $50 GUARANTEE. I will truly never use this company again. Reservation #: 29947456

Bret T. en

Grado:

The online check in process was horrible. It took over an hour to get checked in and required an unreasonable number (4) contact numbers.

Lauren J. en

Grado:

El cliente no dejó un comentario.

nancy S. en

Grado:

This was a 100% painless experience. Tasha was so easy to work with, had exactly the truck I needed, and had me on m way in less than ten minutes. The price was much less than expected. And the best surprise - - the truck was completely smoke-free, something I seldom find in rental cars or equipment these days.

Thomas H. en

Grado:

Very friendly check in on a snowy day. Clean storage unit and easy truck return.

Art T. en

Grado:

Very helpful in showing how the hitch system gets hooked up. We were in and out on our way quickly.

Norine C. en

Grado:

I cancelled this reservation on the phone three times. The affiliate network is very difficult to communicate with when the uhaul website and phone calls speaking to people directly. Rated on system

John G. en

Grado:

Too cumbersome of an automated process

Joseph C. en

Grado:

there was some damage that was not id before we arrived but upon our inspection they were noted, no big deal, personnel were really nice about it.

Jason K. en

Grado:

Make sure locking nut is present and ratchet secure on tow dolly so my car does not come away from the equipment while in motion. I provided faster when I observed deadline gig.

Donna W. en

Grado:

Clean. Professional. Helpful.

Mary S. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

Linda M. en

Grado:

A little hard to find, but we managed.

Anna E. en

Grado:

The owner /Autorized dealer was a delight and very helpful and accomadated our specific needs Tue crew that is a sub contractor for uhaul thru Moving help was a complete joke and their performance laughable at best . They showed up 2.5 hrs late in a tire down camper hopped out smelling like booze. The first boxes out they dropped down the stairs breaking multiple things. Once loaded they did not secure load witch caused for my dresser to be permanently damage . And when they left. They didn't put slider back in and didn't come back to fix it. Witch resulted in more delays . On our way back to the unload location I waited for another 25 mins and my wife seen them parked in a close by alley and walked up and seen them smoking drugs. I wouldn't recommend these people they do not care about you stuff and should not be around kids . C &M. MOVING 2AS THE CREW . PLEASE WARCH OUT FOR THERE

Kathy R. en

Grado:

El cliente no dejó un comentario.

John K. en

Grado:

El cliente no dejó un comentario.

Randy W. en

Grado:

El cliente no dejó un comentario.

william W. en

Grado:

Great experience. I flew in from out of town, quick paperwork process, truck was clean, ran perfectly and was ready to go. A back-up was prearranged so no stress in case my flight was delayed past closing time on Saturday.

Scott A. en

Grado:

El cliente no dejó un comentario.

Zhitao L. en

Grado:

El cliente no dejó un comentario.

Adam D. en

Grado:

Ended up not using the unit due to inaccurate information on the U-Haul website. Owner was polite and helpful getting the rental cancelled.

Douglas C. en

Grado:

There was no appliance dolly which I had reserved. The staff first tried to send me to another location for the whole rental. I was dropped off there, so not a possibility. She then stated the district manager knew they had reservation for an appliance dolly, but did nothing about it. while i got 50 dollars off my rental, had to go to another location for the dolly, overall I lost about 90 minutes out of my day. Note the windshield was so streaked and dirty the washer fluid wouldn't clean it.

Michael R. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

KAYLYN K. en

Grado:

Great place!

Martin G. en

Grado:

I made the reservation weeks before and spoke to an attendant. I called two day prior to pickup to modify drop off location. An attendant told me that they didn't have a trailer for me! In my concern, she just maintained that there was no trailer. She said that she call someone. I called the number that she was going to call (but she didn't) and that person said that there would be a trailer and that it was in the notes. I called back to the pickup location and explained that. She said, "oh there it is". REALLY!?!

CALEB S. en

Grado:

Wish they were open 24 hours. Other than that they were great.

Margaret M. en

Grado:

We were very pleased with our whole moving experience into and out of co springs self storage. We would use them again and recommend them to our friends.

Debra S. en

Grado:

Clean, neat place. Nice people. My 10 foot truck got 6 miles to the gallon - fuel is expensive.

Lynn J. en

Grado:

El cliente no dejó un comentario.

derek M. en

Grado:

El cliente no dejó un comentario.

JOHN P. en

Grado:

Very helpful staff and accommodating

Gonzales W. en

Grado:

you are ok

sue L. en

Grado:

El cliente no dejó un comentario.

GILIE F. en

Grado:

We absolutely LOVED our experience at Colorado Springs Self Storage North and will definitely return--so convenient! Susan was incredibly helpful, available, and knowledgable! Highly recommend!!

Stephen K. en

Grado:

El cliente no dejó un comentario.

DARLENE J. en

Grado:

The storage unit are not clean and the drive areas are sagging badly.

DANIELLE M. en

Grado:

I was very happy that the gal working the desk that day was able to help me out. She stayed to make sure I got my storage room and my car off the dolly. Thank you

DELORIS M. en

Grado:

The facility is clean, and the staff is nice and helpful.

DIA R. en

Grado:

Susan was amazing to work with! Very professional and easy to work with! I will be recommending this facility in the future!