Comentarios de los clientes para Colorado Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Colorado Self Storage

Clasificación general:

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Michele J.
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El cliente no dejó un comentario.

travis W.
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El cliente no dejó un comentario.

marshall C.
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El cliente no dejó un comentario.

Danny L.
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Rented a 10 ft truck with about 19,000 miles on it. Ran great and the engine kept the speed in check on downhill grades which was great, since we had several mountain passes to cross from Colorado to Washington. Road noise was louder than I expected in the cab. Overall good experience.

stephen S.
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El cliente no dejó un comentario.

Alvira N.
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El cliente no dejó un comentario.

Michael C.
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After hours drop off. No interaction with staff.

kathy A.
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Pleasant and helpful. Equipment was clean. Great equipment

tom R.
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El cliente no dejó un comentario.

John M.
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Your online check-in service was pretty easy to use provided it worked properly. It would not allow me to upload my ID in advance. The store clerk was nice but not organized. I had to reshow my ID multiple times as well as my credit card.

Karri C.
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Everything was super easy. Amazing team at Uhaul!

Allen M.
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El cliente no dejó un comentario.

paul H.
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El cliente no dejó un comentario.

JIM R.
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Extremely Helpful

Shawn C.
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El cliente no dejó un comentario.

Robyn S.
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On 9/11, Lisa called me to inform me the trailer was due to her location. This was a complete surprise as it was communicated with us via phone during our original booking that we had it for 4 days with a 2 day extension due to the fact there were no 4 x 8 trailers in CA. We picked one up in AZ and drive to to CA and then back to CO. Lisa was friendly and respectful. She said she would call their regional manager and let him know about my situation and she asked me to reach the original customer service agent who gave us 2 additional days (also very professional and respectful). Today, we were informed by another employee here that we were charged the extra days and it was my responsibility to call their regional manager. She was rude, disruptive (didn't listen but asked over me) and spoke with an elevated voice. She also hung up on me when I was trying to confirm the original agent's name and asking her to please stop talking over me so she could listen to what I was trying to explain. When there is choice in where we spend our money, she makes that choice very simple - NOT THERE EVER! If I could the respectful, professional agent who helped me solve this original problem (no trailers in CA) I know he would confirm he gave us extra days to drive back from CA. Unfortunately, this person today said her system was down and she couldn't confirm his name.

Vicki B.
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I certainly didn't appreciate the 5 extra hours and additional miles I had to go out of my way to pick up equipment I had reserved almost a month in advance and not being informed of these changes until the night before I was to pick it up! I was gladly given extra miles from customer service and an extra day. I still returned equipment 2 days early. Every employee was awesome, very helpful and efficient .

doug O.
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No problems good tires pulled great

debra S.
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If you accept mastercard, accept All mastercards. My trip could of been ruined. How am I to know if my visa or mastercard is the right one??

joan B.
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I especially appreciated that the entire transaction was seamless and that Lisa knew her job to a T. I felt confident that she had apprised me of everything I needed to know...and made herself available if I had questions later (I didn't :) .

Sadona W.
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El cliente no dejó un comentario.

Robin R.
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Excellent service!

jedediah D.
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El cliente no dejó un comentario.

Gary J. O.
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El cliente no dejó un comentario.

Jerry W.
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they were inflexible. they tried to scare me into buying the safe tow. they didn't understand my drop off requirements.

Judith N.
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the staff in Montrose were unusually helpful. After a very long drive, I was really happy to be treated so well. I wish I got the woman's name that helped me at check in and told me to go down the street and fill up the tank, as I'd forgotten I had to do that. She was just terrific. Unusual to say that.

Darren W.
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El cliente no dejó un comentario.

William W.
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El cliente no dejó un comentario.

LAWRENCE G.
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El cliente no dejó un comentario.

Kyle D.
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No improvements needed! The clerk was very friendly, helpful and informative.

Allison L.
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Very friendly customer service. Absolutely would go here again. Probably the only place I'll recommend to anyone. She even threw in some blankets for free 👍🙂

Terry P.
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Associates were friendly and very helpful. Was in and out very quickly and was satisfied.

bobbie S.
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El cliente no dejó un comentario.

William W.
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El cliente no dejó un comentario.

Celestine M.
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El cliente no dejó un comentario.

Zackery H.
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El cliente no dejó un comentario.

terri F.
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El cliente no dejó un comentario.

Virginia H.
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Everything was available & ready at the appointed time. Very personable & helpful.

Augustus S.
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Quick, painless drop off, great experience.

Erica Y.
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Super easy process!

Paige W.
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I do think it's bullshit, that they don't wear masks after the governor mandates it. And they don't care about anyone but themselves.

steve K.
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El cliente no dejó un comentario.

James L.
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El cliente no dejó un comentario.

Larry F.
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El cliente no dejó un comentario.

Aaron S.
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Not much, all good.

GORDON S.
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El cliente no dejó un comentario.

kyle J.
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Lower your prices The women that worked there are ok. When I move again I will use another moving company

Eric H.
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El cliente no dejó un comentario.

FRANK C.
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El cliente no dejó un comentario.

Anna H.
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El cliente no dejó un comentario.

James H.
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Keep the communications flow of important information flowing.e.g. change of location and time of pickup. Thanks!

Daniel L.
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El cliente no dejó un comentario.

CATHERINE F.
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Customer service was friendly and efficient. Price was just right.

Rickie S.
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Friendly staff at clean, well maintained location.

Ronald S.
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2nd time in 5 weeks, U-Haul stiffed me with SafeMove insurance after I declined. I phoned Scott, the region's supervisor, with no response. I am considering filing a formal complaint to the Colorado State Insurance Commissioner for this business practice. If it happens twice to me, it surely is occurring with many other clients. Perhaps this practice may elevate to a class action. Thank you.

travis W.
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El cliente no dejó un comentario.

Stephen S.
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El cliente no dejó un comentario.

DEBORAH B.
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Forgot my wallet in truck. Owner found wallet and returned it. ??

Robert C.
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Great trucks and great service. thanks all.

TOM N.
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Excellent experience!! Everyone was very helpful and accommodating to our needs just when it was most essential. Thank you.

William T.
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El cliente no dejó un comentario.

Megan M.
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El cliente no dejó un comentario.

Richard D.
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El cliente no dejó un comentario.

Brody C.
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El cliente no dejó un comentario.

michael M.
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Representative was knowledgeable and courteous. No problems with the rental or the truck whatsoever.

Catherine B.
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El cliente no dejó un comentario.

Lyle M.
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El cliente no dejó un comentario.

Randall M.
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El cliente no dejó un comentario.

bob R.
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They were great very helpful.

Derrick L.
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El cliente no dejó un comentario.

Myra F.
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El cliente no dejó un comentario.

Valor M.
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Very kind and helpful

laura L.
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Excellent service!

Michelle B.
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Both ladies working were excellent and very helpful

Kate M.
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Very professionally run considering the current virus situation.

Jack D.
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El cliente no dejó un comentario.

LANCE N.
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El cliente no dejó un comentario.

Bebe B.
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El cliente no dejó un comentario.

CHERRY S.
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Keep up the good work !

Amanda M.
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The gal I worked with for pick-up was great! She maintained distance, wore a mask, had sanitizer available, and was genuinely kind and very informative. She also communicated with me prior to pick-up so I knew exactly what to expect when I got there. I've already referred two friends to use this location for their Uhaul needs. Thank you!

Steve D.
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El cliente no dejó un comentario.

Robert W.
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"Take my wife please" ......... rofl

Michael M.
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El cliente no dejó un comentario.

Clinton W.
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El cliente no dejó un comentario.

Russell S.
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El cliente no dejó un comentario.

nancy L.
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El cliente no dejó un comentario.

Briane G.
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Nothing

MICHAEL G.
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El cliente no dejó un comentario.

David D.
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In the midst of a shutdown this location went above and beyond to help us with a truck and trailer. I would highly recommend this location for U-Haul rentals.

Billie W.
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El cliente no dejó un comentario.

NEAL II G.
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El cliente no dejó un comentario.

Gladys L.
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El cliente no dejó un comentario.

JEFF A.
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El cliente no dejó un comentario.

NICHOLAS H.
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El cliente no dejó un comentario.

Keith R.
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I've rented U-Haul many times and dealt with several dealers. This was truly my best experience. The communication was great. I will be going back to this specific location.

Edward L.
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There was a leak somewhere. All of our stuff got soaked. Furniture boxes, everything!

lee A.
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Over charged for three days , when I was home in two days.

Jacquelyn M.
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El cliente no dejó un comentario.

Wayne A.
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El cliente no dejó un comentario.

Nicholas H.
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El cliente no dejó un comentario.

timothy v. | Overall Experience |
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Office is clean and inviting, with almost any U-Haul 'extras' (bed bags, packing supplies, etc.) available there. Staff is very friendly and very accommodating.

JANET C. | Overall Experience |
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Great place and personnel!!! Dusty.

YVONNE M. | Overall Experience |
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I used Colorado self storage for 6 years I was very happy with my experience over the time I was there thank you

PATRICIA E. | Overall Experience |
Clasificación:

Heather is wonderful to work with. her typical daily duties. In fact, she provides a kind of customer service that is unbridled and very rare. This is the ONLY storage and truck rental place I'll use!

KRIS D. | Overall Experience |
Clasificación:

Thank you

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