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David Harding
Customer Reviews for Coles Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nobody on location when I dropped odd the truck to explain the issues I had with the door and that they should have it fixed before giving to another customer.
Carlos BartonGreat place to rent a U-Haul
Jacob hallThe base rental was $29.99 and then 47 cents per mile the person running the facility charged me for the estimated mileage ahead of me actually using the miles and then did not give me any refund when I did not use that many miles I thought this seemed like a very dishonest business practice in addition to that the vehicle was not running very well overall I am not happy with my experience there and if I ever need you all in that City again I will not use that same location
jacob husserEntire process was great!!
Steve TomlinsonHave dropped off at this location several times in the last year and also rented a truck from them for 2 days. Excellent customer service and convenient location for me.
Patricia YormanPerfect as is. Thanks Cole's!
Erik BakkeFriendly and helpful
WILLIAM SCHUTTERI dropped off after hours...the area was well lit in the dark and key drop off easy to find.
Karen BakerFriendly and helpful
WILLIAM SCHUTTERWell done. They connected the trailer, then head me check all the lights and brake lights. Well done, friendly.
Michael LouthanHave returned several trailers to this location this year and rented a truck for two days on one trip. This place has a great crew, helpful beyond expectation. Would not return equipment anywhere else.
Patricia YormanTC has a nice place very organized
Robert KeanEasy, pleasant experience
Andrew MarlerNothing this was a good experience for me thanks
Tom PierceThe man that renter to us was very nice and informative we have rented there before he has been the best Knows his truck rental for sure
rickie cloppGreat customer service. Good instructions and helpful in getting what was needed. No improvement needed.
Juli MerciezAll good.
Darren Raypolite folks to deal with. would for sure recommend them.
Ron SawyerVery helpful, great service! We will definitely rent from here again!
James JohnsonThis is a great place to rent from. Very quick and professional. Highly recommend!
Steve GerrishSuper easy, everyone was friendly and quick service. Would recommend and come back to rent equipment again.
Lisa TaylorColes always provides top notch service. I've been here before and will be again.
ALAN MOUNTDrop off was easy. Will be using them again.
Craig SchulzThe gentlemen at Coles Uhaul are all very kind and went above and beyond with helping me with my trailer rental from start to finish. I will definitely use them in the future and would highly recommend them to my friends
LaQuichesha TrotterVery friendly very helpful
Buz WierickYou did a great job
Sandra LeeVery friendly
Steve GregorySecond time having business with this site. It's very easy to spot, guy is kind and helpful.
Timothy ThomasI dropped off when it was closed.
Keith BurlisonEverything was absolutely AMAZING! First time renting u-haul & Cole's Rentals treated me like theyd known me forever & made the process so easy & explained everything so well. They are the best in town.
Melanie Jayx
Michael MarlerThey are always great.
James FoutsGreat customer service. Easy place to rent a uhaul.
Gary AstonNothing to improve, very organized and clean.
Michael Pippinappreciate everyone's help phyllis waller
Phyllis WALLERLocation is very convenient to my house. Manager is a very personable and helpful person.
Patricia YormanThe tires needed to be replaced on the trailer. The store owner made me call uhaul to set up service for the tires. Very frustrating and it cost me time.
joseph hollandMy experience was very good and easy.
Daniel DouglasVery customer focused
monique maukPerfect service!
Michael BoyceThese people are first-rate professionals. I look forward to doing business with them again.
joesph willisWas clean but just more worn out… need to charge less for higher mileage trucks. Then said I was over by 60 miles?? Had to go 30 miles to spend the night and 15 miles one way for some stuff to a barn… come on! Who’s going to joyride in a box truck??
Tim JordanAll good.
ALLEN PICOTTEIt would be nice for U-Haul to supply adapters for the electrical plug that attaches to your vehicle. It just makes sense that a company that supplies trailers to rent would also supply the different plugs needed to cover all types.
Jim StevensLower costs would be the only thing…
WILLIAM JORDANA breeze to return and convenient to where I was unloading the trailer. Thanks, UHaul, this was my second rental this year and everything always goes smoothly, from reserving to renting to returning.
Patricia YormanSite and employees are awesome, everytime I have used the site they go above and beyond to make sure all is good
Shawn McFarlin