Customer Reviews for Coles Rental
(U-Haul Neighborhood Dealer)

801 reviews

3101 SE Frank Phillips Blvd   Bartlesville, OK 74006

(918) 336-3819

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(918) 336-3819

3101 SE Frank Phillips Blvd
Bartlesville, OK 74006

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

David Harding 
Rating:
5.0

Customer did not leave a comment.

john fuhs 
Rating:
5.0

Customer did not leave a comment.

Kara Pietzsch 
Rating:
5.0

Customer did not leave a comment.

Kaimron Schoonover 
Rating:
3.0

Nobody on location when I dropped odd the truck to explain the issues I had with the door and that they should have it fixed before giving to another customer.

Carlos Barton 
Rating:
5.0

Customer did not leave a comment.

Richard ware 
Rating:
5.0

Customer did not leave a comment.

gary kilpatrick 
Rating:
5.0

Great place to rent a U-Haul

Jacob hall 
Rating:
3.0

The base rental was $29.99 and then 47 cents per mile the person running the facility charged me for the estimated mileage ahead of me actually using the miles and then did not give me any refund when I did not use that many miles I thought this seemed like a very dishonest business practice in addition to that the vehicle was not running very well overall I am not happy with my experience there and if I ever need you all in that City again I will not use that same location

jacob husser 
Rating:
5.0

Customer did not leave a comment.

Sara King 
Rating:
5.0

Customer did not leave a comment.

dan cook 
Rating:
5.0

Entire process was great!!

Steve Tomlinson 
Rating:
5.0

Customer did not leave a comment.

Mark Crider 
Rating:
5.0

Have dropped off at this location several times in the last year and also rented a truck from them for 2 days. Excellent customer service and convenient location for me.

Patricia Yorman 
Rating:
5.0

Customer did not leave a comment.

Theresa Mabry 
Rating:
5.0

Perfect as is. Thanks Cole's!

Erik Bakke 
Rating:
5.0

Customer did not leave a comment.

Steve Walden 
Rating:
5.0

Customer did not leave a comment.

Sharon Lankford 
Rating:
5.0

Friendly and helpful

WILLIAM SCHUTTER 
Rating:
5.0

I dropped off after hours...the area was well lit in the dark and key drop off easy to find.

Karen Baker 
Rating:
5.0

Friendly and helpful

WILLIAM SCHUTTER 
Rating:
5.0

Well done. They connected the trailer, then head me check all the lights and brake lights. Well done, friendly.

Michael Louthan 
Rating:
5.0

Customer did not leave a comment.

Jayson Turner 
Rating:
5.0

Customer did not leave a comment.

Stephanie Lief 
Rating:
5.0

Have returned several trailers to this location this year and rented a truck for two days on one trip. This place has a great crew, helpful beyond expectation. Would not return equipment anywhere else.

Patricia Yorman 
Rating:
5.0

TC has a nice place very organized

Robert Kean 
Rating:
5.0

Easy, pleasant experience

Andrew Marler 
Rating:
5.0

Nothing this was a good experience for me thanks

Tom Pierce 
Rating:
5.0

The man that renter to us was very nice and informative we have rented there before he has been the best Knows his truck rental for sure

rickie clopp 
Rating:
5.0

Great customer service. Good instructions and helpful in getting what was needed. No improvement needed.

Juli Merciez 
Rating:
5.0

All good.

Darren Ray 
Rating:
5.0

Customer did not leave a comment.

Elaine Lea 
Rating:
5.0

Customer did not leave a comment.

JUDITH THOMAS WELLS 
Rating:
5.0

polite folks to deal with. would for sure recommend them.

Ron Sawyer 
Rating:
5.0

Very helpful, great service! We will definitely rent from here again!

James Johnson 
Rating:
5.0

Customer did not leave a comment.

Dominykas kvedys 
Rating:
5.0

This is a great place to rent from. Very quick and professional. Highly recommend!

Steve Gerrish 
Rating:
5.0

Super easy, everyone was friendly and quick service. Would recommend and come back to rent equipment again.

Lisa Taylor 
Rating:
5.0

Customer did not leave a comment.

ann jones 
Rating:
5.0

Customer did not leave a comment.

Moses Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Mike Cole 
Rating:
5.0

Customer did not leave a comment.

doug ellis 
Rating:
5.0

Coles always provides top notch service. I've been here before and will be again.

ALAN MOUNT 
Rating:
5.0

Customer did not leave a comment.

RANDY WOLF 
Rating:
5.0

Drop off was easy. Will be using them again.

Craig Schulz 
Rating:
5.0

Customer did not leave a comment.

donald wheeler 
Rating:
5.0

Customer did not leave a comment.

Lluvia Varela 
Rating:
5.0

The gentlemen at Coles Uhaul are all very kind and went above and beyond with helping me with my trailer rental from start to finish. I will definitely use them in the future and would highly recommend them to my friends

LaQuichesha Trotter 
Rating:
5.0

Very friendly very helpful

Buz Wierick 
Rating:
5.0

Customer did not leave a comment.

randy wolf 
Rating:
5.0

You did a great job

Sandra Lee 
Rating:
5.0

Very friendly

Steve Gregory 
Rating:
4.0

Second time having business with this site. It's very easy to spot, guy is kind and helpful.

Timothy Thomas 
Rating:
5.0

I dropped off when it was closed.

Keith Burlison 
Rating:
5.0

Customer did not leave a comment.

Amanda Rowe 
Rating:
5.0

Everything was absolutely AMAZING! First time renting u-haul & Cole's Rentals treated me like theyd known me forever & made the process so easy & explained everything so well. They are the best in town.

Melanie Jay 
Rating:
5.0

Customer did not leave a comment.

William Hufford 
Rating:
5.0

Customer did not leave a comment.

James New 
Rating:
5.0

Customer did not leave a comment.

Tristan Fanshier 
Rating:
3.0

x

Michael Marler 
Rating:
5.0

Customer did not leave a comment.

Robyn Dunkleberger 
Rating:
5.0

Customer did not leave a comment.

Judy Woods 
Rating:
5.0

They are always great.

James Fouts 
Rating:
4.0

Customer did not leave a comment.

Tina Secondine 
Rating:
5.0

Customer did not leave a comment.

donald wheeler 
Rating:
5.0

Customer did not leave a comment.

LISA BURNETTE 
Rating:
4.0

Great customer service. Easy place to rent a uhaul.

Gary Aston 
Rating:
5.0

Nothing to improve, very organized and clean.

Michael Pippin 
Rating:
5.0

appreciate everyone's help phyllis waller

Phyllis WALLER 
Rating:
5.0

Location is very convenient to my house. Manager is a very personable and helpful person.

Patricia Yorman 
Rating:
4.0

Customer did not leave a comment.

Randy Teubert 
Rating:
2.0

The tires needed to be replaced on the trailer. The store owner made me call uhaul to set up service for the tires. Very frustrating and it cost me time.

joseph holland 
Rating:
5.0

Customer did not leave a comment.

Karla Purkapile 
Rating:
5.0

Customer did not leave a comment.

gary sanders 
Rating:
5.0

Customer did not leave a comment.

Jerry Caywood 
Rating:
5.0

Customer did not leave a comment.

Jake Burruss 
Rating:
5.0

My experience was very good and easy.

Daniel Douglas 
Rating:
5.0

Very customer focused

monique mauk 
Rating:
5.0

Customer did not leave a comment.

gordon bode 
Rating:
4.0

Customer did not leave a comment.

Curtis Foote 
Rating:
5.0

Perfect service!

Michael Boyce 
Rating:
5.0

Customer did not leave a comment.

James Mattice 
Rating:
5.0

Customer did not leave a comment.

boyd weaver 
Rating:
5.0

Customer did not leave a comment.

Mikeal Hubler 
Rating:
3.0

Customer did not leave a comment.

monique mauk 
Rating:
3.0

Customer did not leave a comment.

Randy Teubert 
Rating:
5.0

These people are first-rate professionals. I look forward to doing business with them again.

joesph willis 
Rating:
3.0

Was clean but just more worn out… need to charge less for higher mileage trucks. Then said I was over by 60 miles?? Had to go 30 miles to spend the night and 15 miles one way for some stuff to a barn… come on! Who’s going to joyride in a box truck??

Tim Jordan 
Rating:
5.0

All good.

ALLEN PICOTTE 
Rating:
5.0

Customer did not leave a comment.

Stephanie Lief 
Rating:
4.0

Customer did not leave a comment.

Thomas Bucher 
Rating:
5.0

It would be nice for U-Haul to supply adapters for the electrical plug that attaches to your vehicle. It just makes sense that a company that supplies trailers to rent would also supply the different plugs needed to cover all types.

Jim Stevens 
Rating:
5.0

Lower costs would be the only thing…

WILLIAM JORDAN 
Rating:
4.0

Customer did not leave a comment.

Dale Shaw 
Rating:
5.0

A breeze to return and convenient to where I was unloading the trailer. Thanks, UHaul, this was my second rental this year and everything always goes smoothly, from reserving to renting to returning.

Patricia Yorman 
Rating:
3.0

Customer did not leave a comment.

Zachary Hilton 
Rating:
5.0

Customer did not leave a comment.

tod George 
Rating:
4.0

Customer did not leave a comment.

Cathy Wilson 
Rating:
5.0

Site and employees are awesome, everytime I have used the site they go above and beyond to make sure all is good

Shawn McFarlin 
Rating:
5.0

Customer did not leave a comment.

Megan Dobbs 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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