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anthony K.
Customer Reviews for Coles Rental Service
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Jeff was very friendly. I will use this location again.
JEFF R.Friendly staff and very easy to work with. Will definitely recommend them and if needed will use them again
don K.Friendly, professional, knowledgeable, expedient
stephan C.Charged me $100 and have not received my refund yet.
Larry W.Very professional have used uhaul on many occasions and all but one was an issue. But,have returned and will again
Anthony W.When picking up the equipment online I had out that id go 35 miles and when I got there he corrected it to 10 which in return made it cheaper. Even after telling him I calculated the distance prior. He changed it anyway. For him to later try to charge me an extra $40+ for the miles. Then when I ignored the emails he tried charging my card and took the very last $4 I had in my account. Will NEVER recommend this business to anyone.
Carly G.Dropped off after hours
Karl O.It's so good
Timothy J.Great ppl
bruce I.Great place easy to find and quick to drop off.
Andrew M.Everything was great, truck and extras were ready when I got there. Truck ran great.
Glen K.RENTAL ASSOCIATE WAS VERY HELPFUL, CORDIAL, AND HAD A VERY STRONG UNDERSTANDING OF THE RENTAL PROCESS.
Douglas H.Great place to rent!!! 3rd time using them and will continue to use them unless I move out of town… will use them for that too!
Sean N.Very pleasant experience
Ralph S.Can't think of anything in the way of improvement. The guys that moved our furniture were friendly, efficient, and very professional. They did a great job!
Ron E.Friendly, great knowledge of whats going on. Do not know where they went to get unit, they did NOT have on their lot the day before my rental.
Ronald P.great customer service :) Thank you
Caream K.Not still charge me extra for gas when I filled it past the original amount (Picture Proof)
DAVONE B.Expanded hours would be nice. It's kind of hard to get in by 4:00pm.
Jim P.The service was very Good and very friendly
Beth R.This is the best uhaul location I have ever experienced! Very professional, kind, helpful and efficient!! Met all of our needs!
Sherry G.The overall experience was done quickly and efficiently. Very pleasant to work with.
Cathy M.We were charged for items that we didn't ask for. We were charged for gas that wasn't needed and the charge was more than what local gas cost.
Christine W.Polite and ensured trailer was in good shape
Richard B.Windshield wipers did not work and the brakes made horrible noise. I put the gas level where it was when I got the truck and I was charged for 5 gallons more. I have pictures of when I picked it up and when I dropped it off.
Danny K.This was a great experience for us! Cole's Rental's was very kind and helpful. Would def. recommend to others!
Anthony C.Very nice! Clean and efficient!
Linda B.The service was excellent,
Marilyn M.I booked my rental on-line. I included a 4 wheel dolly on my rental. However, I was not advised until I arrived to pick up the equipment that no 4 wheel dollies were available for rental. The store operator was kind enough to loan me a dolly for loading the trailer, but it would have been nice to know in advance the the dolly I had rented was not available.
Michael F.Gave me a broken appliance dolly It appeared to have been run over and dragged under a truck Broken strap, could catch tetanus by using the broken rusted frame Did not see it until at site, my fault for not inspecting it but have never had trouble with defective rentals at uhaul Just amazed that they would give that for rental!!!
Michael C.Great guys! Hardworking and honest. Won't hesitate to do business with them again.
Lawrence P.I was very happy with the service, interaction, and support I received.
DAVID L.With our rental trailer the tail lights and marker lights quit working along the trip. Brake lights and turn signals continued to work fine. I was told at the drop off location that GM vehicles sometimes cause a fuse to be blown. This was not confirmed however.
Kent W.Wayyyy to expensive for having it for a few hours
Kassidy H.Optimal as is.
Homer H.Efficient and courteous service!
Shelly H.Love the mobile pickup and returns
James T.Had to go to another store to get blankets we reserved. Seems there was confusion over which store I was supposed to get the truck. My emails said go to Coles. At first Coles said they had no record of it. One on Frank Philips said I was supposed to pick it up there. Lots of confusion. Long wait picking up truck. Made the move a little more stressful.
Judy P.Very friendly Very efficient
Mlle Y.Very friendly staff and fast service
Gregory F.Nothing. All to satisfaction.
Homer H.These guys are always awesome. Knowledgeable, helpful and professional.
Chaarika T.Great U-haul Dealer.
kurt S.Price was a tad bit high for a 1 day return rental. I paid 155.00 dollars by the time I was done and only went 90 miles! Also upon pickup the truck was not clean at all! A blower was used to blow out the cab which i witnessed upon arrival!
kyle M.Extraordinario servicio al cliente
David K.Truck leaked a significant amount of water during rain. Our boxes were soaked from the “granny's attic†area. Lucky an in-town move or more items would have been ruined.
Marsha F.This dealership was clean, friendly and efficient. I would definitely return.
Darah C.