Customer Reviews for Cock & Bull Community Store
(U-Haul Neighborhood Dealer)

19 reviews

5515 Hwy 86 N   Hillsborough, NC 27278

(919) 241-5889

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 241-5889

5515 Hwy 86 N
Hillsborough, NC 27278

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Parking lot not easily recognized, hard to take pictures To upload when the app recognized th. Place is not welll lit

Marcial Almaraz Sandoval 
Rating:
5.0

Everything was explained in a manner that you can follow the directions perfectly.

Nizhoni Rowley 
Rating:
1.0

Have representatives more aware of customer needs at pick up and drop off locations and more helpful in referring them. Have representatives more aware of trailer condition at pick up location as at the time of pick up it is often too late to make changes and last minute repairs after a trip has been planned in advance for weeks.

Harry Zaloumes 
Rating:
4.0

Had to do online check out because they were away from the office which made me a little uneasy.

Olivia Kutsch 
Rating:
5.0

The Dude was very friendly and helpful. He was easy to work with and that always makes renting equipment easier.

William Ball 
Rating:
1.0

When we arrived at the location, there was a lockbox with the key in it. However, uhaul failed to provide us with the code to the lockbox. After multiple phone calls, we finally obtained a code 45 minutes after our arrival time. Therefore, we lost almost an hour of our paid rental time because of uhaul’s negligence. Then we were charged a late fee for arriving 30 minutes late to our drop off location, even though we lost almost an hour of our rental time waiting for uhaul to provide us with a code to the lockbox. We will not be using uhaul again. Overpriced and poorly managed.

Will Krakow 
Rating:
4.0

Customer did not leave a comment.

Beatrice Holmes 
Rating:
5.0

Customer did not leave a comment.

Andrew Graves 
Rating:
5.0

Customer did not leave a comment.

Eddie Grooms 
Rating:
5.0

Customer did not leave a comment.

Pauline Gray 
Rating:
5.0

Keep up the fine work.

maynard torain 
Rating:
5.0

Very friendly guy willing to help if you need.

Ulises Cortes 
Rating:
5.0

Keith was outstanding. Thank you!

BRUCE LABONTE JR 
Rating:
5.0

Customer did not leave a comment.

Ross Mickens 
Rating:
5.0

Customer did not leave a comment.

Jill Strickland 
Rating:
4.0

No improvements needed. Just noticed a day after pickup there was a hole in the top of the trailer. It rained the night before causing the duct tape used to patch the hole to loosen causing a few items to get wet.

Kim Wright 
Rating:
3.0

Customer did not leave a comment.

Richard Wheeling 
Rating:
1.0

The address listed was incorrect and way too far out of town. We reserved a truck in a different location and it was changed to this one the day prior to pick up. It took too long for the on line check in as well. Uhaul needs to be clear that 2 additional contacts have to be available by phone to talk to person before you can take the truck from location. And the cell reception was also not good in the location.

Charles Lancaster 
Rating:
5.0

Customer did not leave a comment.

TARA WHITE 
No reviews have been submitted for this location.

Additional Services at this Location

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