Had to do online check out because they were away from the office which made me a little uneasy.
Olivia K.
Customer Reviews for Cock & Bull Community Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The Dude was very friendly and helpful. He was easy to work with and that always makes renting equipment easier.
William B.When we arrived at the location, there was a lockbox with the key in it. However, uhaul failed to provide us with the code to the lockbox. After multiple phone calls, we finally obtained a code 45 minutes after our arrival time. Therefore, we lost almost an hour of our paid rental time because of uhaul's negligence. Then we were charged a late fee for arriving 30 minutes late to our drop off location, even though we lost almost an hour of our rental time waiting for uhaul to provide us with a code to the lockbox. We will not be using uhaul again. Overpriced and poorly managed.
Will K.Keep up the fine work.
maynard T.Very friendly guy willing to help if you need.
Ulises C.Keith was outstanding. Thank you!
BRUCE L.No improvements needed. Just noticed a day after pickup there was a hole in the top of the trailer. It rained the night before causing the duct tape used to patch the hole to loosen causing a few items to get wet.
Kim W.The address listed was incorrect and way too far out of town. We reserved a truck in a different location and it was changed to this one the day prior to pick up. It took too long for the on line check in as well. Uhaul needs to be clear that 2 additional contacts have to be available by phone to talk to person before you can take the truck from location. And the cell reception was also not good in the location.
Charles L.