Comentarios del cliente para Cobbs Towing & Recovery

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Cobbs Towing & Recovery

Grado total:

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Clint J. en

Grado:

El cliente no dejó un comentario.

jourdan H. en

Grado:

El cliente no dejó un comentario.

Bernard H. en

Grado:

El cliente no dejó un comentario.

Clint J. en

Grado:

El cliente no dejó un comentario.

tracy B. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

Give the correct bars for the wardrobe boxes.

RICK J. en

Grado:

El cliente no dejó un comentario.

Wendell A. en

Grado:

nothing

Travis J. en

Grado:

El cliente no dejó un comentario.

Wendell A. en

Grado:

El cliente no dejó un comentario.

Sergio C. en

Grado:

Lady receiving Uhaul equipment is very helpful,

deborah R. en

Grado:

There was one woman answering a bunch of calls for tow trucks while 3 people stood outside with their thumbs up their butts. We had to wait 20 minutes until she finished with the phone calls. It was a tiny, muddy lot full of cars, not a lot of room to pull the truck in, steep drive.

Sergio C. en

Grado:

El cliente no dejó un comentario.

Julie S. en

Grado:

Extremely convenient

Irvin B. en

Grado:

I was cursed at by an employee, called customer service and made a complaint. Area manager called me and said that he would go personally to the drop off site. Was charged an extra fee on my credit card I'm assuming to clean a clean truck or because they didn't like where I parked the truck. There were trailers parked in the woods and towed cars everywhere else on the property so I parked in the first place I could find that it would fit in. I would go out of my way to avoid ever using this place again.

Ron W. en

Grado:

I cannot really rate this as the drop off was after hours and the location was closed.

lynn L. en

Grado:

U-Haul was good the office there could of been cleaner. The office was very dirty and messy. Employee who hooked up the trailer didn't tell us where to go so he could hook up the trailer until he got to the trailer than wave for us to come down. If we wasn't watching him we would not known where to go. Lady who did the paper work was nice.

Shativia W. en

Grado:

My location i orginally chose was unavailable and i had to back track 28 miles to this location.

Mona P. en

Grado:

The AC in this truck did not work, i forgot to tell the agent at drop off. everything else was good.

Randy S. en

Grado:

El cliente no dejó un comentario.

CHRISTINA B. en

Grado:

They did not explain stuff clearly.

Joshua C. en

Grado:

First, my pickup location was changed from what i booked and wasn’t informed of until I showed up at my chosen pickup location, which really upset me. Then when I picked it up, the cab was obviously not cleaned. When I pulled out on the road, i realized it had a quarter tank less than they said on the paperwork. When I got it home ready to load everything, the inside of the back was not cleaned. And then I realized the truck was far larger than what I ordered. I ordered the 10’ truck. And I was charged for a 20’ truck that was way bigger than I booked and needed. The trailer lights on the tow dolly were out, and I only realized that when I was stopped and another car told me. I doubt they worked from the get go, but they never checked. I had to turn on my car parking lights, which killed my battery before i arrived and had to have someone jump my car off the next day before I could unload it. I tried calling the customer service phone number several times from the day I picked it up until I dropped it off, and could never get anyone to answer. There was no cruise control like I expected driving the barely loaded tank 350 miles away. The air conditioning didn’t keep the cab very cool. And all in all, I probably will never use uhaul again after the train wreck of a rental and lack of support from customer service. And I’m not over exaggerating. It was absolutely terrible.

Francis E. en

Grado:

This was a repeat of the previous review, nice people but scary building. Truck recovery business with U-Haul side business. They did have a Uhaul award from 2008 on the wall. Check in went well with out any issues.

Apil M. en

Grado:

El cliente no dejó un comentario.

Mary Jane A. en

Grado:

Excellent customer service. Only problem was that I had reserved moving pads and they didn't have any available. We had to go to AllPro Towing to get pads.

erin D. en

Grado:

VERY crowded and limited parking for the UHaul available. It needs to be more accessible for getting in and out with a UHaul without the risk of hitting another UHaul or tree (LOTS of trees and bushes around).

ERNEST K. en

Grado:

Easy and quick return: coundn't be better, very helpful personnel.

WILLY J. en

Grado:

better location, better sign out front

Roy H. en

Grado:

El cliente no dejó un comentario.