Person checking me out did not even look at the truck with me or make sure I was comfortable using it. Just walked out the door said â€œit's the one at the end of the drivewayâ€ and walked back inside. The latch on the back of the truck sticks and was really hard to open and when the door is open it gets stuck on a piece of metal sticking out at the top. WAs given the truck with only 1/4 tank of gas. They have been full any other time I've rented. Trash in the cab and filthy. When I returned the truck the guy told me I needed to put more gas in it and then bring it backâ€¦..I had put gas in it and it was back at the 1/4 line like when I picked it up. I told him that and offered to give him the gas receipt and he just walked off without apologizing or saying a word. Moved my stuff into storage and will need to rent a truck again when I move into my new house. Not sure I will use uhaul again after this experience.Keily B.
Customer Reviews for Coastline Pet Supply
(Distribuidor de U-Haul del vecindario)
Myrtle Beach, SC 29588
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 7 p. m.
- Dom.: 12 p. m. - 5 p. m.
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
You should not assume that someone wants an upgrade. When you make a reservation for certain equipment, it's confirmed at that location, you should be able to pick it up. This is in reference to the Car City, SC location. The person that answers the phone could be friendlier and someone available for the hours posted.Thomas W.
El cliente no dejó un comentario.JOE O.
El cliente no dejó un comentario.Angie T.
El cliente no dejó un comentario.Rhonda W.
Excellent customer service friendly staff.William R.
El cliente no dejó un comentario.Bobby M.
It was just ok.Larry P.
El cliente no dejó un comentario.Jonathan R.
El cliente no dejó un comentario.MAUREEN K.
Keep doing what y'all doing good service and good people.SCURTER H.
My only disappointment, was when we reserved, was told there would be a hand truck,(moving a refrigerator) when arrived no hand truck available. Not sure where the disconnect was.Sandra B.
No explanation of trailer, especially how to connect and disconnect.Bruce H.
There was trash from someone else in cabScott L.
El cliente no dejó un comentario.Kimberley B.
Very nice personChester S.
El cliente no dejó un comentario.Liz G.
El cliente no dejó un comentario.GEORGE M.
El cliente no dejó un comentario.shannon I.
The vehicle we rented had A LOT of miles on it and it drove like a "bowl of soup". The steering was all over the place I know they are rental vehicles and fleet trucks but safety should come 1st Other than that the 400 miles we drove...it moved our stuff. And that's the name of the game.Andrew S.
Tires were no good the equipment was about to fall apart and this is no lie when I dropped it off the guy was so mad they gave me that one when they had 2 others there I will not use uhaul ever againCindy L.
El cliente no dejó un comentario.Donna O.
Clean, nice equipment, owner was accommodating.Robert Y.
El cliente no dejó un comentario.Jordan B.
El cliente no dejó un comentario.JOSEPH C.
Great experience. Staff was pleasant and helpful. They hooked the trailer up to my truck and explained everything clearly. Trailer was clean and tires looked fresh. I will definitely rent again from them.steve H.
Fantastic peopleJosh B.
El cliente no dejó un comentario.DAWN L.
I made the reservation at the Beaver Run location and there was some confusion about where I would actually pick up the trailer. It was just unexpected. Coastline staff AND Beaver Run staff were very helpful I was just confused.bill J.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.ANNA S.
El cliente no dejó un comentario.james G.
El cliente no dejó un comentario.Kenneth P.
El cliente no dejó un comentario.Matthew C.
El cliente no dejó un comentario.charles T.
Everyone at coastline was very friendly also they were very helpful in getting my needs met as far as the uhaul truck and everything ran quite smooth it didnt take forever I was dreading it at first but the young lady at the front was pleasant also I got a few great things from there pet supply store and trust me you can't get better prices , I was shocked at how much lower there prices were and for the same named brand quality merchandise .YOU GOT TO CHECK IT OUT!!!!!milicent S.
El cliente no dejó un comentario.alberina R.
El cliente no dejó un comentario.Richard C.
The truck cab had not been cleaned. Old drink cups remained. I have rented from this location before without a problem so I will chalk it up to pandemic staff issue.BARBARA B.
Very easy processJOHN W.
El cliente no dejó un comentario.Cheryl H.
The drop off location was horrible. When I arrived there, the guy told me I had to go somewhere else to drop off. Then when I went back to him, I could not find him even though the sign said open. I had to just leave the trailer there.LYNETTE B.
El cliente no dejó un comentario.KAYSON W.
Truck was very clean and ran smooth staff was super curteousALLISON T.
El cliente no dejó un comentario.TRACY L.
El cliente no dejó un comentario.MARK N.
The online return is a little bit of an issue. We were returning the trailer equipment after hours and when I was trying to do the return it, it was giving me issues when I tried to put in my location. First it said it couldn't detect my location, then it just wouldn't do anything at all when I pressed the locate button...so I gave up and hoped that it would not end up costing me more.SARAH M.
Great service we use uhaul a lot we have kids lol this location was fast easy very amazing people working in ther it the fastest one yet thank youHENRY A.
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.BROOKE FRANCIS T.
El cliente no dejó un comentario.DENISE M.
The location and staff are friendly and helpful. Have used this location a few times in the past. One thing I did find troublesome was the link sent to pickup the rental early and launched in Safari would not locate me even though location services work just fine. I had to download the U-Haul app to have it finally let me get my keys. This is location independent and for U-Haul the company.James E.
El cliente no dejó un comentario.MARIANNE C.
Hello â€¦..The young teenage girls who answer the phone at Coastal Pet Supply need to be more up to speed in proper. exact answers when speaking to a rental customer. The answer I am looking for is either $83.00 or $126.00, not â€œ I don't knowâ€ . This would NEVER happen in New York or Washington DC. The store smells like a poorly run animal shelter and who could hear the teenage clerk over the barking dog .This license to rent UHAUL Trucks should be revokedâ€¦â€¦but then I forgetâ€¦..this is Horry County, SC. Merry Christmas John K.JOHN K.
El cliente no dejó un comentario.JENNIFER H.
El cliente no dejó un comentario.JEFFREY M.
Very fast and friendly. Knowledgeable and friendly. I choose this location for all my Uhaul needsSAMIR K.
Very impressive customer service!Philip A.
Idk, a Pet store AND U-Haul trucks? Not an ideal service/support operation and/or needing additional packing items.Glenn R.
When we got the truck home there was a frige dolly in it (we didn't ask for) We opened the door and the SMELL WAS AWFUL...both wheels of the dolly has dog waste in both tires and it was rolled to the back of the rental. We had to hose out the interior wait for it to dry because we were moving a large sectional couch and needed a clean interior.. We only rented it for 4 hours...I mentioned it to the gal at the desk she just looked at me....LUCAS C.
This rental location is my number 1 favorite to use. always prepared and always checking to make sure the rental is clean and ready for your useAndrew D.
Great customer service.STEVEN J.
Quick and easy in and out. Very convenient and helpfulMichael B.
Very nice associates at this locationMICHAEL G.
Quick and easy perfect size rental at a very convenient location. Great customer service too! Will definitely rent from this same place next time I need a U-Haul in the area!!!CATHY W.
El cliente no dejó un comentario.Carl D.
Update vehicles to modern trucks with usb charging ports for modern smartphone.THOMASE T.
Very polite and knowledgeable.Jeanine C.
The service was excellent.Robert R.
El cliente no dejó un comentario.Emily B.
El cliente no dejó un comentario.JESUS L.
El cliente no dejó un comentario.EVERETT B.
El cliente no dejó un comentario.GERALD M.
The truck was very clean & I had no problems with it. Adding cruise control to these trucks would make things much easier for long-hauls.ARTHUR H.
They ran out of hand trucks but one of the employees offered his personal one to help us. I've rented trucks from them on multiple occasions, always positive.Shannan S.
El cliente no dejó un comentario.Jeffrey H.
Window was filthy in truck and lack of communication but overall goodTracie M.
El cliente no dejó un comentario.KEVIN G.
El cliente no dejó un comentario.Kimberly S.
El cliente no dejó un comentario.SCOTT G.
El cliente no dejó un comentario.FRANK M.
El cliente no dejó un comentario.Steven M.
Extraordinario servicio al clienteANTHONY B.
Just need to have a copy of paperwork for myself instead of dropping it in the box with keys for my recordsROSE M.
Nothing! Seamless operation!RICHARD T.
El cliente no dejó un comentario.Ricco M.
El cliente no dejó un comentario.Ricco M.
El cliente no dejó un comentario.TORI D.
The location was fine. I was really mad that I tried to upgrade to a 6x12 trailer and the computer said my 2006 Sequoia sr5 4wd couldnt pull it. I think the computer is incorrect. I have easily pulled a 11x26 camper with this vehicle with no issues. This made me have to do multiple trips. Pretty aggravating.FRANK M.
El cliente no dejó un comentario.JEFFREY H.
El cliente no dejó un comentario.Larry J.
Keep up the good workVIRGINIA N.
El cliente no dejó un comentario.ROBERT L.
Person explained nothing. It was easy though.evelyn D.
I ordered a hand truck, and it was confirmed the day before that it was available. When I went to pick everything up, I was told it was unavailable. I also scheduled a truck for 10 hours, and it was confirmed. Then when I went to pick it up, they changed my time and told me someone was picking it up so I couldnt have the full time. So disappointed. If I was told this before I would have cancelled my reservation and gone somewhere else. This was not ok, and I will not be using this againKevin M.
El cliente no dejó un comentario.Carol L.
El cliente no dejó un comentario.Lee G.
Staff was very friendly and professional. The vehicle was ready to go when I got there. Check in and check out was smooth and quick.JOHN S.
El cliente no dejó un comentario.john M.