Good customer service although he fussed at me for being late.DEBORAH C.
Customer Reviews for Coastal Transport & Shuttle
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ERICA T.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.Barry B.
El cliente no dejó un comentario.KATRINA B.
Great service- everything was perfect.THOMAS M.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.ALLISON B.
El cliente no dejó un comentario.Jeramie P.
I can't say. We did a mobile drop off and didn't get to met the staff. I'm sure they were nice.HANNAH M.
Make sure you get the additional items you requested like a dolly and furniture pads.Rachel B.
I booked a truck for pick up at 9 am. When I arrived at the location at 9:10 there where 4 other people there waiting for help. There was no one there to help customers. I chatted with customer service on haul.com, and after several attempts they finally let me know the location did not open until 10am. The uhaul website listed the hours as open at 9a, and let me book a truck for pick up at 9am. I had to wait for over an hour to pick up the truck. By the time the person showed up, there were 6 other customers there waiting. I would not use this location again, and will reconsider using uhaul after the lack of help dealing with the situation.Matt S.
They were closed Easter Sunday, but I was able to get the owner on the phone and he let me take the trailer since I had already reserved and paid for it on line.David W.
Good for vehicles, no equipment.DAVID D.
Truck was given to me on empty. When I returned the truck with a little more gas than when I picked it up , I was charged 40 dollars for gas. I was lied to by this location, do not use this facility.Michael D.
El cliente no dejó un comentario.CATHERINE M.
El cliente no dejó un comentario.Kimberly M.
El cliente no dejó un comentario.VICKIE A.
I did not choose safe tow insurance when I booked the reservation. I was charged for it after the fact. I want my money back. Also, the location was closed even though it was supposed to be open according to your website.John S.
El cliente no dejó un comentario.Paul D.
El cliente no dejó un comentario.VERNON M.
The cab was a kind of dirty, there was a used face covering on the floor and cup holder area and inside windows were dirty.Michael G.
El cliente no dejó un comentario.HAMMOND G.
The location was very congestedSUE K.
El cliente no dejó un comentario.CHARLENE C.
El cliente no dejó un comentario.NESTOR J.
Get the full order to the location before rental startsYves M.
El cliente no dejó un comentario.Mary D.
Super convenient and great customer service!Shawn M.
El cliente no dejó un comentario.steve H.
At the time of my reservation I requested a dolly and was not informed that they did not have one when I picked up the truck until I called back and asked aboitt itMELISSA P.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Quanda M.
More information regarding mileage cost for long move travel.dawn S.
El cliente no dejó un comentario.CHARISSA S.
There was roaches inside but overall I love the placeTamika H.
Accurately bill a person and get a lot that is big enough to use.MICHAEL L.
El cliente no dejó un comentario.Don C.
El cliente no dejó un comentario.JANEIE A.
My 19.95 4 hour rental cost 60 plus dollars with mileage and insurance and gas. You are not worth it. Home Depot truck next time.William C.
El cliente no dejó un comentario.ALEJANDRO D.
El cliente no dejó un comentario.Henry C.
El cliente no dejó un comentario.HUGH O.
Mobile check in was not user friendly on a droid phone we almost went over our ck in time trying to get all the photos and info completed and charged an extra $25.00 to clean because we bypassed the photos.MARK C.
The guys went above and beyond for me! I will rent from them again!Alan W.
Awesome, customer service!!!!!nakia H.
El cliente no dejó un comentario.ANNEMARIE D.
Keep atiba!CHARLES R.
There is Nothing to Change. ATiba Johnson is the Best U-Haul Owner/Operator I have ever delt with. Personable and Very Professional. You see right away that he Loves what he's doing.Natalie H.
El cliente no dejó un comentario.Robert B.
Showed up during business hours at 5:00pm. Location closed at 6 pm. No one was there. Went online, said all could be done online and also called 800 number at same time. Connected trailer while on the 25 minute wait. Once rep came online, she said that I could not do without person to check me out. Disconnected trailer. Person pulled up behind office, said there was no reservation even though there was. MARIA in TRAFFIC on the phone was amazing! Best employee in UHAUL. Finally person checked me out - almost hour later. NOT the best experience.Phyllis G.
El cliente no dejó un comentario.WILLIAM P.
The 1st location that I was sent to for drop off had been closed for several months. I then had to drive to this location.Terry T.
El cliente no dejó un comentario.Tamika H.
El cliente no dejó un comentario.Charles J.
Nothing to add here.Michael V.
El cliente no dejó un comentario.Mario A.
Excellent service and great availability of equipmentDavid E.
El cliente no dejó un comentario.Diane M.
Nice peopleLINDSEY M.
El cliente no dejó un comentario.David S.
The location could open on time. When you are moving it is imperative that you are able to pick up the needed truck and leave on time and not 20-30 minutes later.PHILMORE M.
El cliente no dejó un comentario.GARRET H.
Thanks so much for an easy pick up! It made our day so much easier.JAMIE A.
The young man that assisted me was great. He was informative and assisted me with the pick up. I enjoyed the good customer service.KENNETH A.
El cliente no dejó un comentario.james Q.
El cliente no dejó un comentario.JANICE F.
El cliente no dejó un comentario.JOSEPH R.
Last time I will ever use UHaulGRAHAM W.
El cliente no dejó un comentario.STEVENJAMES S.
El cliente no dejó un comentario.Zachary K.
The only we issue we had was the first location for drop-off was no longer in business so had to go to the second location noted here. It was just frustrating trying to figure what exactly to do. This issue was of no fault to the u-haul dealers that we worked with.stephen L.
The location was excellent!GEORGE E.
El cliente no dejó un comentario.Michael P.
Atiba was greatMICHAEL L.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.MOLLY B.
Rip Off. for @25.00 cleaning charge. Spend it on truck repair!RICHARD H.
El cliente no dejó un comentario.Wesley B.
El cliente no dejó un comentario.Gary F.
El cliente no dejó un comentario.LUCAS B.
El cliente no dejó un comentario.Edward W.
El cliente no dejó un comentario.Phil Q.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.TRAVIS R.
El cliente no dejó un comentario.chuck B.
Great service, excellent inventory/selection of vehicles, easy to use, very friendly. I would definitely recommend to anyone in need of a trailer or truck.Claire M.
Friendly. Helpful. Efficient. It was easy. I will go back. ¡Gracias!CLAYBOURN C.
Staff were friendly and very helpful.FREDERICK R.
El cliente no dejó un comentario.bruce C.
you guys went above and beyond - met me early for pick up - easy to reserve - easy pick up - Great owner - really kind! This is going to be the place that I will now always use if I need a rental. Thank you! EmilyEMILY M.
Very friendly service.EDWARD P.
Location was a long distance from my house and was not the location I selected on line. Locaiton was very full but the guy checked in the Uhaul trailer very fast. My biggest complaint is that no one with Uhaul could see all the information I provided on line (i.e. driver's license, PU and Drop location). I had the same experience 2 weeks ago when I rented a 26 ft truck. I am also due a credit but it has not shown up on my card.Brian P.
At Coastal Transport I don't think any thing. Very well organized and exceptional service from the owner,Atiba I elieve.Charles K.
El cliente no dejó un comentario.Steve S.
El cliente no dejó un comentario.Lily H.
Convenient location to downtowm Wilmington. Quick, easy dropoff.Joseph F.
El cliente no dejó un comentario.Danelle B.
El cliente no dejó un comentario.bruce C.