Comentarios del cliente para Coastal Auto Sales Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Coastal Auto Sales Inc

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Richard R. en

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El cliente no dejó un comentario.

ralph D. en

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El cliente no dejó un comentario.

Amy S. en

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Excellent service and equipment. 10/10 recommend.

Juan D. en

Grado:

We were given an exact quote over the phone at a local uhual rental for a 20ft and a 15ft truck for driving one way from Jacksonville NC to Clayton NC. We were informed that if we dropped off our rental at a location in Raleigh, we would be given a discounted rate and we agreed to do so. We ordered a 15 ft truck and was quoted the price in full would be $175. We were called back to pick up the truck at a different location. Upon arrival, the lady there insisted that instead of driving all the way to Raleigh to drop off the truck at that location, we could drop it off at any location at our convenience for the same rate and no extra charge to us as well as we could keep the truck for three days at no charge even though we did not need it for those many days. When we went to pay up front, she charged us $248.64. I asked her why it came out so much. She said that was the price including taxes which ended up being more than the price quoted for the 20ft truck with taxes included with drop off in Raleigh. I verified the quote she printed out and showed them what I had reserved and the amount. She then said I would now have to go online to have my amount adjusted and money given back. To make matters worse, once in Clayton, we unloaded and drove the truck to the closest location (as the lady said we could drop off at any location with no charge) and when we went to sign in on the app to begin the process for drop off as the office was closed, the app would not work and allow us to take pics nor begin the process. Therefore I called the u hual number and waited 20 minutes before someone finally picked up the phone. Once she answered she was slurring her words and not making sense but I did get that they were having problems with their website. Then she said she will have to transfer My call to the return department. She left me on hold waiting for someone to pick up for 30 more minutes, sitting there in the middle of a u hual parking lot wasting time. No one ever picked up. So I dropped off the truck and left the keys in drop box and left. I would appreciate if this matter would be taken care of immediately and my money refunded in the difference in the quote amount as informed. I hope to be contacted soon regarding this issue.

Ron F. en

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El cliente no dejó un comentario.

Thomas G. en

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El cliente no dejó un comentario.

Jerry M. en

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Not prepared or organized

Michael E. en

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El cliente no dejó un comentario.

giovanni K. en

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Great job no complaints!!!

DALE Y. en

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El cliente no dejó un comentario.

Robert B. en

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The employee met me outside when I pulled up, and took care of the drop off right there. Very quick and efficient process. They were excellent.

kenneth P. en

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El cliente no dejó un comentario.

Ralph D. en

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They were very nice and helpful.

Brian H. en

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The staff is was very helpful and a pleasure to work with.

Robert H. en

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Friendly and quick return

Marissa S. en

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El cliente no dejó un comentario.

KEITH D. en

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El cliente no dejó un comentario.

Dustin H. en

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El cliente no dejó un comentario.

Michael D. en

Grado:

Not very clean place but was able to return with minimal hassle