Comentarios del cliente para Coast Side Market

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Coast Side Market

Grado total:

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Yury L. en

Grado:

You have to set up a trailer by yourself, no help from a representative.

Albert Q. en

Grado:

El cliente no dejó un comentario.

Federico W. en

Grado:

El cliente no dejó un comentario.

Valerie P. en

Grado:

El cliente no dejó un comentario.

Alan R. en

Grado:

El cliente no dejó un comentario.

Lily G. en

Grado:

Very friendly and proffessional

Patricia B. en

Grado:

Had used the online pickup option, but that wasn’t an option!

Dana A. en

Grado:

El cliente no dejó un comentario.

Luon T. en

Grado:

Too far from my house even though I reserved 2 months in advance

Linda F. en

Grado:

El cliente no dejó un comentario.

Katharine B. en

Grado:

El cliente no dejó un comentario.

Julie H. en

Grado:

They told me a price on a couple things and then charged different amounts, and now when I look at my bank account they have charged me twice? Please advise How I should remedy this?

Stephanie H. en

Grado:

The checkout process was slow.

Douglas J. en

Grado:

New 15' truck with only 2115 miles, would not stay in lane at 55 to 60 mph going down I5. Drove only part way to San Diego and had to stop for the night and finish trip on next day. Plenty of power, just difficult to drive. Additionally, no cruise control, so an additional reason that it was difficult to drive long-distance. Truck would be fine for in-town or short distance, but I would do something different next time.

Luis Antonio R. en

Grado:

El cliente no dejó un comentario.

Craig F. en

Grado:

I was wanting to pick up the truck at a uhaul location and not a partner, so I could return boxes. This location only had 1 person working both the retail convenience store counter and the rental pickup which isn't ideal.

John M. en

Grado:

El cliente no dejó un comentario.

LUCY L. en

Grado:

The only problem was that the online mobile pick up system was down. Luckily the store was open and I was able to complete the pickup in person.

Patricia B. en

Grado:

El cliente no dejó un comentario.

Ho Sham Johnson Y. en

Grado:

El cliente no dejó un comentario.

Jerimy P. en

Grado:

Can I give 7 stars? I have used Uhaul many times and this was easily the most pleasant experience I have had. Even though they are also a market place, the staff were pleasant, informative, and the equipment was the best I have ever gotten. For anyone moving coastside, I highly recommend this location!

Richard G. en

Grado:

No u haul person at site, but cashier let me drop off trailer. The person was scheduled to be there at 10 am, but was still not there when I checked back at 1:30. I documented return with photos, and did the online return, but did not receive any confirmation from U haul - it stayed within 24 hours which was two days ago

Miles G. en

Grado:

El cliente no dejó un comentario.

Jenny U. en

Grado:

Truck needs new wipers. Great experience!

Ted M. en

Grado:

El cliente no dejó un comentario.

Richard R. en

Grado:

Successfully picking up the vehicle requires a cell connection. Moss Beach is known to locals as a cell 'dead zone', at least for certain carriers. I was barely able to complete the transaction when picking up. Upon returning the vehicle, not able to at all. I had to drop the key and hope for the best. How about free WiFi in the store? (I asked. No help.)

ROGER H. en

Grado:

This was the worst service I have ever received by any company and I will NEVER use Uhaul again. First off, I was in contact with the Uhaul Moving and Storage of Belmont, CA and organized to pick up the trailer there before my trip. They called me a day before and let me know I had to pick it up at "Coast Side Market" in Half Moon Bay which was another hour from my house. When I was on the phone with someone at Uhaul, I asked if they would install hitches and the lights and they said they did so I wasn't worried but I got a hitch at Autozone incase for some reason they didn't have the right one... I then proceeded to go to "Coast Side Market" in Half Moon Bay and I was thinking I was going to a "Certified" Uhaul location. After getting there, I went inside to the "Manager" and told him I had a Uhaul trailer to pickup. I asked for him to come outside and look at my trailer hitch to make sure it would work with the trailer before we went over the paperwork. He hesitated and then quickly came to look and said I was good to go. We went inside to do the paperwork and fill in the info on the computer. He handed me off to his co worker (who could barely read or write in English) and she tried multiple times to input my info into the computer but failed EVERY time. I sat there for an hour repeating my info to put into the computer. Meanwhile, another guy came in to the market to pick up his 12ft trailer. He was already mad because this place was a dump and he had to drive to this little market that was very far from the original place he booked the trailer. Finally the "Manager" took over on the computer and figured out how to input the rest of the info.. After that, their "hitch guy" was outside and ready to put the trailer onto my truck. By this time I had already wasted 2 hours at this market and had to be somewhere else very soon.. Their "hitch guy" was moving slower than a snail and didnt seem to know how to install the trailer. I couldn't wait for him because he was moving extremely slow so I installed the trailer myself. They didn't tell me any safety info about the trailer and then told me I was good to go.. I wasted 2 HOURS of day at this Uhaul location and I am very disappointed. I can't believe you guys let illegitimate places like this represent the Uhaul name. I will not be using Uhaul anytime soon. Also, I only needed the trailer for 24hours and there is a 3 day minimum?! That is crazy. I did not want to spend that much money when I just needed the trailer for a day.. Just today, I got a receipt from Uhaul.. And guess what?! That "Coast Side Market" in Half Moon Bay sent me the receipt for the OTHER guy that came into the market when I was there and somehow the people at Coast Side Market got my info confused with his. Just RIDICULOUS! You guys have got to fix this, I don't want anyone else to go through the same experience I did.

Joseph T. en

Grado:

The truck was not available in time for my appointment. The truck did not arrive until 2 hours after I was scheduled to pick it up. This was a major inconvenience in the middle of a move. Also, once the truck finally arrived, it had the check engine light on.

Katherine R. en

Grado:

The process of picking up and returing the truck through the online dashboard was beyond tedious, I wouldn’t recommend to anyone to do it that way ever. The truck was filthy in the cargo area, but I didn’t realize this until we started loading it up, so I was unable to include any pictures in the pickup process. The truck had not actually been returned with a full tank, the previous renter had only put enough into the tank to make the gauge show as full, so I paid significantly more for gas than I used. I never received a final receipt even though my card has been charged.

Toan L. en

Grado:

El cliente no dejó un comentario.

Melanie Y. en

Grado:

Computer was very slow