Fast, easy, no problems
PATRICE A
Customer Reviews for Clyburn Motorsports And Collision LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Sandra COver all a good and easy experience!
Keyera GNada
Marcus NAll wa good. Very friendly staff.
Charles Svery helpful team at Clyburn
James SAdrionne was amazing provided exceptional customer service
SAMMANTHA IFast and friendly service …. Nice people
Adrion CThe location was fantastic. The employees were great. However U-Haul , the company needs to call me in regards to this unit. Very unsafe !
Nicholas RGive the man a raise
FERNANDO DIf you have people asking for keys after drop-off, make them wear a uniform and teach them some customer service skills.
John WStaff friendly and helpful. Great attitude.
keith GNothing/NA
Sandra CSo accommodating! Great experience
Twana GThe truck was great but there were ants in the back that got into my boxes
Mills WThe drop off location in Charlotte was a different story. It was basically a crackhead junk yard. I'm just glad it was in the day time. Just strange and a bit scary. The App was a pain. In the past I've always dropped off at a place that had people there that actually worked for Uhaul.
James ERec/check A+
Soren MThere was clear signage of where to park but there was broken glass outside all around where we had to park so I was concerned as I was in flip flops. Aside from that, the personnel was very friendly and it was a simple process. Would recommend returning there.
LAUREN KInspect vehicle better and sanitize when there has been animals in the vehicle especially those that shed and leave hair in seats. I had a reaction to cat hair that was all over the seats and didn't realize it until it was too late. I had to call Doctor for allergy meds
Veronica NThe gentleman was very nice and helpful!
Nicole MThe lady working the front gave me a hard time with my license since it was on my phone. I explained to her it was an email from NCDMV. She told me that it could be "manufactured" and that she trusted me and that's the ONLY reason why I could rent from her. She obvious needs better training on this and shouldn't hassle the customer. I've been renting quite frequently from Uhaul lately and this is the only time have been treated this way.
ALEKSANDAR SDon't fuck over your customers
John EThe location is close, convenient, and accessible. A woman came out to assist me returning the trailer. I'm satisfied with my experience. I wouldn't know the location was a U-haul if there wasn't u-haul equipment in the parking lot.
JASON BI had problems returning it in the app and the place I returned it to offered to manually return it but didn't till 2 days later after adding 650 extra miles currently fighting it
Sharonda BThere are no customer facilities at this location.
James DAgain, I had signed up for the 'app dropoff' feature. The location was very poorly lit, had a 6' chain link fence around the entire location, no designated drop off area for after hours drop off. Did not return my phone call inquiring for assistance. The uhaul app froze while attempting to check out and in this rental. Customer service was helpful, but I still got a call asking where I dropped the unit off at?! Seems like this location dropped the ball on checking it in.
Edward CNot ready at scheduled time
Stacy CIt was a chop shop very scary
Laronda HTruck drove very rough. Bumpy ride .
Frances QFriendly and helpful as well and drop off was super quick.
Joann LVery friendly staff! Easy pickup and return.
Frances QHave the representatives fully explain contracts as it pretends to the rentals.
Shamiea HBut The equipment needs engine inspection maybe is too hold. Please I'm sorry to say that but is really. Thank you guys for your help.
ABALO TThey lied about how much gas was in the truck. I got over charged!!! Spoke to a rep and he gave me the area manager for this location. I left a message and still haven't heard back from him. I was charged and extra 75 dollars or so!!!!!
LARRY WEquipment was well maintained, interior was spotless. The exterior was dirty. Which to me wasn't an issue
Ryan FNotify the customer as soon as you are aware reserved equipment is not available. I cannot believe only one hand dolly was available in the whole Virginia Beach VA U-Haul system.
Judith EAmazing customer service friendly and helpful.
Elena CPlace was very seedy. They locked the gate with no instructions where to leave the truck. Also, 6hrs is not a day rental. I will not go to that location again.
Matthew RNo improvements needed. The gentleman who helped me was very nice.
Stacy CStaff was very courteous and the truck was ready upon my arrival. Was easy to drop off and do the online check out.
SHERRI JVery helpful staff, super efficient, and a speedy hookup/test/departure.
Phil J