Customer Reviews for Cloverleaf Storage
(U-Haul Neighborhood Dealer)

217 reviews

15351 US Hwy 131 S   Schoolcraft, MI 49087

(269) 679-5939

Office Hours

  • Mon-Tue: 10 am–3 pm
  • Wed: Closed
  • Thur-Fri: 10 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(269) 679-5939

15351 US Hwy 131 S
Schoolcraft, MI 49087

Services at this Location:

Office Hours

  • Mon-Tue: 10 am–3 pm
  • Wed: Closed
  • Thur-Fri: 10 am–3 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Facility is great. Someone hard to get a hold of the management.

gordon scott  |  Overall Experience 
Rating:
1.0

Poor preparation poor customer service didn’t get equipment mover didn’t show first truck had the engine light on had to go to 3 different locations nobody offered solutions or compensation

FAYLIN PRIEST-DE GOODWIN 
Rating:
5.0

Customer did not leave a comment.

BRIAN GREGORY ULINE 
Rating:
5.0

Customer did not leave a comment.

Ted Jepsen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Shoemaker 
Rating:
5.0

Customer did not leave a comment.

Charles Glaes 
Rating:
3.0

Customer did not leave a comment.

Douglas Hines 
Rating:
5.0

Will use this location again. Really appreciate dealing with a live person instead of self serve.

Bruce Todd 
Rating:
5.0

Customer did not leave a comment.

Wallace Davidson 
Rating:
4.0

Customer did not leave a comment.

Jack Cobb 
Rating:
5.0

More user friendly for cash n Cary payments some of us are still old school thank you 😊

eric mcclain 
Rating:
4.0

When I rented the trailer, I was told that I could drop off the trailer at any East Lansing, Michigan location that I wanted as long as I ufollow drop off procedure. I did exactly that and later received a call from Uhaul customer service saying that particular facility doesn’t except trailers and that I would have to drive back to East Lansing and move the trailer to a different Lansing Uhaul location or they were going to charge me a minimum of $100 and probably more to move the trailer. I had to drive from Kalamazoo to East Lansing to correct their blunder. Schoolcraft MI rental place was great and very nice. Uhaul corporate did a TERRIBLE job problem solving and was a complete disappointment.

david Tultz 
Rating:
4.0

Pick up was hard to figure out. All done via mobile device. if an older person were to rent a uhaul they would most likely have issues.

Richard Carson 
Rating:
5.0

Customer did not leave a comment.

James BALCOM 
Rating:
5.0

Thanks Rene.

rick dorko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Evans 
Rating:
3.0

They worked remote so easy drop off but again you have to lift the trailer tongue off the truck and put it on the ground, but maybe that’s the only option

Jay Parker 
Rating:
3.0

The location services wouldn't work on our phones here at this location. Seemed as though we would have return issues. Until someone from uhaul called us back to explain that the online return process wouldn't work at that location. Perhaps a sign or indication to just drop keys in box would help people.

JOHN CHARLES DOYLE 
Rating:
5.0

Customer did not leave a comment.

james tennant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dessie Ray 
Rating:
5.0

Very convenient, the staff is friendly and courteous.

Michelle Sells 
Rating:
2.0

truck was not clean. Had no windshield fluid in the tank. Office had none to fill tank. who cares attitude

Chester Lauth 
Rating:
5.0

Customer did not leave a comment.

MICHAEL REEVES 
Rating:
5.0

Customer did not leave a comment.

DANIEL MARK VANDERMEER 
Rating:
5.0

We stored our camper here for a season and really appreciated the easy access and parking. Also the storage was secure and the management was very accommodating.

terence sells  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Allen Coppock 
Rating:
3.0

Customer did not leave a comment.

Robert Raines 
Rating:
5.0

Very well kept storage facility, secure, organized and clean. Recommend Cloverleaf to anyone contemplating temporary storage for their stuff.

Martin Nagtzaam  |  Overall Experience 
Rating:
5.0

Have candy in the truck. Lol. Just kidding

PEGGY LYNN LAMB 
Rating:
5.0

Very helpful, went above and beyond

JOHN KILLINGSWORTH 
Rating:
5.0

Customer did not leave a comment.

matt gromek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Hoeppner 
Rating:
5.0

Great customer satisfaction

Robert Hoeppner 
Rating:
5.0

Very friendly staff. Everything worked out great!

Greg Theehs 
Rating:
4.0

Customer did not leave a comment.

Jacob Sanford 
Rating:
5.0

Cloverleaf did an excellent job assisting me with the trailer. Thank you, Don Perkins

DON PERKINS 
Rating:
5.0

I made my reservation two weeks before my move. Two days before I received a call that the truck would not be available at the original location. A representative found this truck and location, switched my reservation and compensated me for the mileage difference. This made all of the difference in the world to me.

Kaari Keivit 
Rating:
2.0

I rented a 20 foot truck for the weekend. 1st - they called to say it wouldn't be available until 1030am on Saturday when I rented it for 9am. This is especially invonvenient with the summer heat, we wanted to start earlier. 2nd - when I called Saturday morning around 10 to make sure my Uhaul WAS available, they said it wasn't (wouldn't have known unless I had called in advance) and offered me a 26 foot truck instead. I'm glad they were able to still get me a truck, but the 26 foot one is just way bigger and bulkier than the 20 footer. This caused issues in 2 neighborhoods, 2 driveways, and we barely made it around the corners of the storage unit alleys. I barely even wanted to take the second load there because I was anxious about having to navigate that again. I was offered a $50 "reservation guarantee" which is nice. Hopefully this will show up in a couple days. I'll have to keep track, but the truck mix up just put an extra damper on an already stressful weekend. As far as service, the 2 women I worked with, Angie and ? at the location were very nice and professional, but seems like the reservation process needs to be tightened up a little to ensure people get the right trucks they reserved. I could have picked 4 other locations that could have gotten in right.

MARGARET JEAN ROTHNEY 
Rating:
3.0

Customer did not leave a comment.

ANGELA REED 
Rating:
4.0

Customer did not leave a comment.

RUTH ANN NAGLE 
Rating:
5.0

Great place save a spot for me this fall probably 11/1/21 thank you

KEVIN SUHR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT STEVEN BENDER 
Rating:
5.0

Customer did not leave a comment.

GREGORY JAMES ATKINSON 
Rating:
5.0

Customer did not leave a comment.

shannon schuring  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DON PERKINS 
Rating:
5.0

Customer did not leave a comment.

Kim Callen 
Rating:
5.0

The truck I used was in tow mode and I didn’t know how to shut it off, so it used a lot more gas than it should have , other then that it did the job

lori franks 
Rating:
4.0

Just little hard to find. Very , very helpful and professional. Reservation went smoothly..and timely in getting our truck. Rates were reasonable..Thank you very much.

liz jarzambek 
Rating:
5.0

Customer did not leave a comment.

Rex Cummings 
Rating:
5.0

Customer did not leave a comment.

Jimmie Vandusen 
Rating:
4.0

Customer did not leave a comment.

Jeramie Burks 
Rating:
5.0

Customer did not leave a comment.

kristina reingardt 
Rating:
5.0

Customer did not leave a comment.

kristina reingardt 
Rating:
5.0

Nothing. Everything was perfect.

paul Niedzielski 
Rating:
5.0

This location is easy to find. The equipment was well maintained and the staff was helpful and friendly.

Christopher Reid 
Rating:
5.0

Customer did not leave a comment.

Mark Salisbury 
Rating:
3.0

Customer did not leave a comment.

jim stange 
Rating:
3.0

One complaint. I was given the truck with zero washer fluid, which is a safety concern when moving in the winter. Traitors should come with a jack for those pulling with something other than a uhaul vehicle.

Tracy Harrow 
Rating:
4.0

Customer did not leave a comment.

Rachel Konieczka 
Rating:
5.0

Not a thing! Drop off was perfect!

Donna Robbins 
Rating:
5.0

Customer did not leave a comment.

Bill McKinney 
Rating:
5.0

Customer did not leave a comment.

Jason Mcdonald 
Rating:
5.0

Customer did not leave a comment.

William Wilson 
Rating:
5.0

Customer did not leave a comment.

Tim Guiter 
Rating:
4.0

Cloverleaf was great. I did mobile pick up and everything was ready to go and the process worked as expected. However, Cloverleaf was not my first choice of pick up due to location. I drove by my first choice the same day I rented the U Haul (It is right across the street from the storage unit we had to empty) and they had trucks sitting on their lot. It would have been nice if U Haul would have made an effort to let me know a truck had become available and switched by reservation.

Sharon Nichols 
Rating:
5.0

Excellent service at drop off location.

MIKE WINCHESTER 
Rating:
5.0

Customer did not leave a comment.

Davidalan Muzljakovich 
Rating:
5.0

Customer did not leave a comment.

Archer Woodstock 
Rating:
5.0

Customer did not leave a comment.

david boggs 
Rating:
5.0

This was not my desired location had to drive 25 miles there and back, not the best way to do things in my opinion since you had a week or more to get unit to my desired location.

TIMOTHY Smith 
Rating:
5.0

Awesome experience.

ron noonan 
Rating:
2.0

Customer did not leave a comment.

kevin briggs 
Rating:
3.0

Uhaul needs to include a jack on its covered trailers so people don't hurt themselves or damage the trailer connecting & disconnecting.

Kimberly Peet 
Rating:
1.0

First, this was not my original choice. U-Haul cancelled my reservation 3 days after I made it and this was the alternative location. Second, Google maps for this location is an abandoned field, which is more than a mile from the correct location. It took nearly 30 minutes to find the correct location. Third, the online registration took 45 minutes because of the poor customer service not communicating the problem of having my son drive the truck. Fourth, the blankets I ordered were not in the truck, so I had to find another U-haul location that was open late Saturday to give us blankets. It was eventually too late to do any packing on Saturday because of all of the delays. This was a horrible experience and I will certainly think twice about using U-haul, again.

Kyle Klendworh 
Rating:
5.0

The mobile device check in process is not easy to follow and takes a good bit of time. It took us approximately 45 minutes. If there is any way to make this process easier and quicker that would be helpful.

David Maclaren 
Rating:
5.0

Customer did not leave a comment.

Quinton Daniel 
Rating:
5.0

Customer did not leave a comment.

Paul Bailey 
Rating:
5.0

Nothing. It was a great experience!

david taylor 
Rating:
3.0

The brakes need work and the tires could be replaced... I would definitely recommend both locations to another person but probably not uhaul... this is the second time I've been charged more than I was originally told...

samantha brossia 
Rating:
5.0

Customer did not leave a comment.

Paula Hochstetler 
Rating:
5.0

Thank you so much! You are absolutely wonderful to work with and have an amazing facility. I will be sure to recommend you to friends and family.

KIM BOYER  |  Overall Experience 
Rating:
5.0

I can’t think of anything, rental was quick and easy. Thanks!

Kenneth Imel 
Rating:
4.0

Customer did not leave a comment.

roger conant 
Rating:
4.0

Customer did not leave a comment.

Jennifer Ford 
Rating:
5.0

Everything went smooth. The truck was clean and in good repair. We're very satisfied.

Paul Belden 
Rating:
5.0

Customer did not leave a comment.

Christina Weniger 
Rating:
5.0

good service and friendly people.

kim liebendorfer 
Rating:
5.0

Someone did break into my unit by cutting the lock, but luckily nothing was taken. I was notified the next morning. Should maybe install cameras at the end of each isle.

STEPHEN SLEMP  |  Overall Experience 
Rating:
5.0

So helpful and understanding.. thank you sooooo soooo much.. best storage company I ever had!!!

ricarlton echols  |  Overall Experience 
Rating:
5.0

This was our 4th year utilizing your outside summer storage for our travel trailer. Accessibility was easy. Hours were great. Contact with the staff was easy and friendly. Security was good.

PETE BOURGEOIS  |  Overall Experience 
Rating:
5.0

Convenient and safe.

KATHY GRIFFIOEN  |  Overall Experience 
Rating:
5.0

Great location and great staff. Thanks for all the hard work at keeping the property in excellent shape.

PHILLIP ADKINS  |  Overall Experience 
Rating:
5.0

Pick up and drop off were great. Could have a bigger sign out at the entrance.

Dennis BELL 
Rating:
5.0

Customer did not leave a comment.

Mark Books 
Rating:
3.0

This place was all right except for the muddy driveway. Always a muddy mess.

DOUG BECKHAM  |  Overall Experience 
Rating:
5.0

You rent a storage unit staff would take you to the location open the doors show the location that everything was working properly spacious convenient,easy access would recommend to anyone.

roger stanfill  |  Overall Experience 
Rating:
5.0

Your representative was very gracious and accommodating. She went the extra time to find and deliver for me the perfect truck. No improvement necessary!

donna robbins 
Rating:
5.0

extremely friendly, conveniently located, great value

CAROLYN ZINN  |  Overall Experience 
Rating:
4.0

Great place

JANEAN JORDAN  |  Overall Experience 
Rating:
4.0

none

andrea stamp  |  Overall Experience 
Rating:
4.0

I have used them 3 times and have not been disappointed

jody dawson  |  Overall Experience 
Rating:
2.0

Well, I had one reserved in Sturgis. I called to confirm. Oh...it's a flat bed, we don't have a truck (not what I asked for), but you can get one in Three Rivers. Three Rivers calls the next day saying it's only available for ONE HOUR. Not gonna work. Because of all that trouble, U-Haul said we could have the truck out of School Craft for .59 cents per mile instead of the .99 cents. THEY CHARGED US THE .99 cents anyway. NOT HAPPY WITH U-HAUL.

elizabeth miller 
Rating:
5.0

Great place to store what we needed for the time we needed. Convenient location near to home while building new house. Made it easier to move out.

Amy DenHartigh  |  Overall Experience 
Rating:
5.0

Great location, several storage options and competitive pricing.

aaron akans  |  Overall Experience 
Rating:
5.0

Reasonable price,extremely amazing staf very friendly. Good price, stink bugs only downfall.

AMANDA RIFENBURGH  |  Overall Experience 
Rating:
4.0

Safe

BEN LOCKMAN  |  Overall Experience 
Rating:
5.0

She was polite and very knowledgeable with the U-haul forms equipment etc.

DONNA DEVEAUX 
Rating:
5.0

Customer did not leave a comment.

Eric Hager 
Rating:
5.0

Customer did not leave a comment.

kevin ALLEN 
Rating:
2.0

Too restrictive on open times and unknowledable clerk. Could not deal with questions on quoted price vs pickup price. Tok over 1/2 hrs just to process pickup.

Karen Schroer 
Rating:
5.0

Everything was good. The Vehicle was ready when I got there and the paper work, all I had to do is Sign and go.

David Blue 
Rating:
4.0

Customer did not leave a comment.

larry keiser 
Rating:
5.0

Customer did not leave a comment.

joe schlindwein 
Rating:
5.0

I have dropped off at this location several times and I have never had a problem. Always courteous.

Jack Smith 
Rating:
4.0

Customer did not leave a comment.

FELIX SKALSKI 
Rating:
5.0

Customer did not leave a comment.

Justin Andrews 
Rating:
5.0

Customer did not leave a comment.

Timothy Wright 
Rating:
5.0

They were so nice and easy to work with. Great rates

Tabatha Dunklee 
Rating:
5.0

Customer did not leave a comment.

Dennis Eberstein 
Rating:
5.0

Customer did not leave a comment.

calvin jay 
Rating:
3.0

Customer did not leave a comment.

Victoria Fautanu 
Rating:
5.0

Due to the holiday weekend the location was closed. The truck and dolly were left as instructed by the call center. Receipt was received by e-mal confirming the return. Process was not complicated. Two thumbs up.

joe wild 
Rating:
4.0

The on-line rental process needs to be simplified

orla stauffer 
Rating:
5.0

Everything went great thanks

PHILLIP ADKINS 
Rating:
5.0

Great friendly helpful service.

William Bartels 
Rating:
3.0

Good clean facility.

Privacy Request  |  First Impressions 
Rating:
5.0

Nice people! Very helpful!!

Privacy Request  |  First Impressions 
Rating:
1.0

Employee arrived 1 hour late, which forced me to wait for them. They had no record of my online reservation. I had to fill out a second reservation.

Privacy Request  |  First Impressions 
Rating:
3.0

Clean facility, good help, and good rates.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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