Customer did not leave a comment.Chelsea C.
Customer Reviews for Clover Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.arianna W.
Nice staffJulie M.
Customer did not leave a comment.James F.
The people behind the desk were Outstanding !!! Many Thanks .Tom G.
Customer did not leave a comment.ANTHONY CLARK T.
Very slow!!! Girl at counter couldn't check me in. Had to wait 10 minutes for another employee to come up and do it. He too, very slow. 25 minutes at facility to return your truck!!!Paul F.
Hire customer service oriented people who follow company policy and procedures when renting a truck and returning a truck. I have rented multiple trucks and never received a fuel charge because they did not accurately document the gas from the previous driver. My time has been wasted with this matter because uhaul is not training employees at this locationKimberly H.
Not professional service. Overcharged and tried to scam me.leslie L.
Customer did not leave a comment.Juan R.
Customer did not leave a comment.joann B.
Customer did not leave a comment.Victoria B.
Right rear tire isn't holding air and needs repair.Wayne K.
Customer did not leave a comment.niesha M.
Customer did not leave a comment.Julie C.
Customer did not leave a comment.HARRY THOMAS W.
Customer did not leave a comment.Juliana P.
Your company should not charge a customer for another full day for having the rental for a couple extra hours. I got charged double for everything even the mileage. I should be able to rent out the truck for a full day for the same priceMohamed A.
Customer did not leave a comment.marnie G.
Customer did not leave a comment.Mary J.
Customer did not leave a comment.Ryan L.
Customer did not leave a comment.kathy C.
Customer did not leave a comment.Kim L.
Customer did not leave a comment.Lundeen D.
Customer did not leave a comment.Summar B.
Customer did not leave a comment.Wayne K.
Brakes on vehicle need to be addressed. Should be made clear that if vehicle not picked up at exact time, reservation must be refreshed.Vanessa M.
Customer did not leave a comment.Sasidhar S.
I really don't see anything wrong with your current practices. The lady and the man there are great . Kudos to themUhunmwango E.
Customer did not leave a comment.ron B.
Customer did not leave a comment.KAID A.
Customer did not leave a comment.Lilian S.
Customer did not leave a comment.David J.
Customer did not leave a comment.KAID ALIABDULLAH H.
Customer did not leave a comment.rodney J.
Nothing customer service was absolutely fantastic the lady behind the counter was very nice and we cracked some jokes 👍Mohamad J.
Customer did not leave a comment.Travis A.
Latricia was excellent. Great customer service skills.Tim R.
Everything was fine. The woman at the counter was helpful and friendly, I liked her.Elaine B.
Customer did not leave a comment.Timothy B.
This was an awesome customer experience, made possible by Latricia and Juvi. Both of them worked together to ensure my UHaul rental truck was clean, serviceable and ready to roll. They answered all my questions; if you want a great rental truck experience I would highly recommend giving this place a try, I know I'll be back again!STEVEN JOSEPH S.
Customer did not leave a comment.Catherine H.
Customer did not leave a comment.CRAIG B.
the trunck was a mess! the base was full of sand! We had to clean it before we moved our stuffMohamad G.
Customer did not leave a comment.Brad P.
Truck Cargo bed was dirty. It had potting soil throughout the cargo bed floor. I had to sweep it out prior to loading my furniture in it. Other than that, there were not issues with the truck. The attendant at my pickup location was extremely nice, polite, and professional.Jaime N.
Customer did not leave a comment.Heather S.
I did easy peasy early morning pick up via the mobile app. It was very user friendly even for a 60's something like myself, no problems at pick up or drop off.Mark D.
Customer did not leave a comment.Eula E.
Customer did not leave a comment.Jeffery K.
Your website could not find my location on my phone. Waited on the phone for 25 minutes to talk to support. Then, vehicle key was not in lockbox. An employee at the facility finally showed up and was able to retrieve the key. It took more than 45 minutes to pick up the truck!James A.
Check for cleanliness when vehicle is returned. Van was not swept out. It had sand in the back.Amy L.
Had trouble with appJoudeh A.
Customer did not leave a comment.Michael A.
Just keep doing what you're doing. Can't go wrong.William P.
Customer did not leave a comment.Mathew M.
Customer did not leave a comment.David H.
Again, another glitch in the mobile process. The app would not take the odometer reading. Fortunately, there was someone at the location who had to use their desktop computer to get the truck signed back in. I had returned the truck the day prior, but had to leave and come back during business hours. The whole self check in-check out process was a nightmare. Would never do that again. I would only pick up and drop off with someone available to help in the process. It was not quick, smooth or easy.Frank D.
Everything went very smoothly. Facility was new and very well maintained. The truck was exactly as described, well maintained and clean.Annette H.