Customer Reviews for Climate Safe
(Distribuidor de U-Haul del vecindario)

191 comentarios

15225 Lemoyne Blvd   Biloxi, MS 39532

(228) 265-5302

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(228) 265-5302

15225 Lemoyne Blvd
Biloxi, MS 39532

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Employee was very nice and helpful! Givenhe a raisei say! I kn

John L. 
Clasificación:
5.0

She was very professional n helpful. I'm making this place my U Haul service area .

Aquilino C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gidget M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paige B. 
Clasificación:
2.0

Make sure that if a customer leaves their vehicle behind their gates they give them an access code to get their vehicle out!!

Latoya B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Byron W. 
Clasificación:
4.0

El cliente no dejó un comentario.

BILLY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARLON C. 
Clasificación:
5.0

Received excellent service.

Stephanie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZETONNIA S. 
Clasificación:
5.0

N/C

Luis T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francina H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glenn P. 
Clasificación:
5.0

Mrs Donna is the bomb:).

Lee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

phillip m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

robert W. 
Clasificación:
1.0

The cab was filthy, there wasn't any gas, the front end was jerking, made a weird noise

KURT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elder B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

The staff was very helpful with all aspects of the rental. I will definitely recommend that location in the future.

dwight J. 
Clasificación:
3.0

El cliente no dejó un comentario.

pinkey L. 
Clasificación:
3.0

The right rear tire was nearly bald. Held up for the 200 miles I had to go, but it could blow out at any time. Store employee left for a doctor's appointment with no one else to cover the store. I had to wait an hour for her to get back to be able to complete the rental.

Stephanie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlcie L. 
Clasificación:
5.0

Lori is awesome. She is quick, friendly and thorough. I can't remember the name of the gentleman that assisted me with loading the dolly onto my vehicle, but he was awesome too. They have a really good team at that location. I'm willing to go a little out of my way to do business with them. I will continue to do so should the need ever arrise again. Great job y'all!

Lacey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

alanna m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANIKA D. 
Clasificación:
5.0

This is a great safe place to leave your belongings. Everyone was extremely friendly and helpful. I would highly recommend this facility. Thank you for make ng our move to Mississippi such a great experience.

joann S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin M. 
Clasificación:
5.0

Absolutely perfect experience. Mrs Donna is over the top. She is by far a customer service specialist. I rented the van for the first time met my needs perfectly roomy also I mentioned to Mrs Donna the floor in the van is very unique it grips anything on it avoids the load from shifting. Gary Bourg

gary B. 
Clasificación:
4.0

Maybe more help so we can leave sooner but i did enjoy my visit with agent

Nell T. 
Clasificación:
5.0

Everything was as it should.

tammy W. 
Clasificación:
4.0

Friendly service, but understaffed and no equipment to move/hitch the big trailer i rented. I had to go to tractor supply store and spend money on a Jack to ulstart off with this trailer.

cindy C. 
Clasificación:
4.0

Excellent customer service.

Brenda C. 
Clasificación:
5.0

Mrs. Donna was absolutely wonderful. I intend to use her location exclusively for any further Uhaul business that I do on the coast.

Jeffrey S. 
Clasificación:
3.0

El cliente no dejó un comentario.

micheal R. 
Clasificación:
5.0

Very happy with the professionalism of your employees. It was hard for me to find the entrance to your business. We saw all the UHaul vehicles, but had to ask a neighboring business how to get in there. Maybe an “ Enter Here with an arrow”

Catherine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

No comment at this time! Everything went very well and I will use location again!

Gary R. 
Clasificación:
3.0

Had to get trailer by myself. Waited for assistance then hooked up the wrong trailer number. Problems later with return

RANDY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher O. 
Clasificación:
4.0

Great staff and very helpful.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio M. 
Clasificación:
1.0

Extremely rude and unprofessional staff. It took them 3 hours to give me the key to a truck despite having reserved it online 3 hours prior. I wouldn't go back if you PAID me. I hope they shut down.

Sidney D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krystal C. 
Clasificación:
5.0

Great customer care as well as speedy check in and out

LIONEL C. 
Clasificación:
5.0

I feel the cost of the rental was too expensive. But the lady at the pick up site was awesome!

Jerome Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan r.  |  Overall Experience 
Clasificación:
5.0

Very friendly people very helpful

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

dawn S. 
Clasificación:
3.0

I was in a rush to get to point B, that's why i returned the truck a day earlier. I was at a location with no customer service Reps, so therefore i could not just drop off the truck and leave.When i got there i had to follow the instructions; take pictures, answer questions, go across the lot to drop the keys off in the box, etc. An inconvenience!

CASSANDRA J. 
Clasificación:
5.0

Lori went above and beyond what I expected when renting the trucks. She was extremely pleasant and patient explaining the process. She was able to provide me with additional supplies to make the move easier. This was my 2nd rent in 2 weeks. Initially uhaul moved both my pickups to different locations. When I start a rental with a specific location, I want to pick up the equipment from that location. She was able to get both trucks and the trailer to her location, thereby making my move dates easier for me.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony Y. 
Clasificación:
5.0

Pleasant customer service. Great experience. Will be my first Choice.

JEFF S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franki T. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas B. 
Clasificación:
2.0

Tire had a nail in it and had to use road site assistance before starting trip.

Byron B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry C. 
Clasificación:
5.0

Great experience. Smooth and easy.

MARK Z. 
Clasificación:
3.0

Customer service at this location was terrible. There was an employee sitting outside, walked by me twice and never once asked if he could help me. He failed to tell me the lady in the office was gone for the day. I was standing in the lobby for 15 minutes with nobody asking if I needed help. They called me twice wanting to know when I was coming to pick up the Uhaul becuase they were trying to go to lunch. There was nothing posted saying they close for lunch & the lady took a lunch & left early. I will never use Climate Safe again. The Uhual was shaking real bad while I was driving it and it wasn't clean (there was a cup & trash was under the seat as well as the cup holder), bugs were splarted all over the window.

angel H. 
Clasificación:
3.0

After hours have not met anyone

Lance M. 
Clasificación:
1.0

None of the employees at Climate Safe wore masks even though there is a mask mandate in the state of Mississippi. When we picked up our U-Haul, we were very uncomfortable and also shocked to the point of not really knowing what to say. I was kicking myself all weekend for not standing up for myself (especially since we rented the van to move my high-risk mother-in-law). When we dropped off our U-Haul van, I called in first to request that whoever we need to speak with wears a mask. The good thing I can say is that the woman I spoke with did get her mask from her car and wear it, but she also told us that she only asks her employees to wear a mask if they are sick. This is a problem! I was also questioned why I was requesting this now and not the first time we came in. (Still mad at myself for not saying anything). She was also under the impression that wearing a mask is a bad idea because it causes the wearer to inhale their own carbon dioxide in unhealthy amount. I am surprised and disappointed that as a company, U-Haul has not provided their employees and businesses carrying the U-Haul name the education that is necessary to keep the workers and customers safe.

Kevin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

cheri B. 
Clasificación:
3.0

Check tires. I picked up a cargo trailer and brought it home with a flat tire. Didn't realize it until I loaded it

David C. 
Clasificación:
1.0

Totally unprofessional. Also charged for 3 days when we only had it for 2.

drew A. 
Clasificación:
3.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Payron H. 
Clasificación:
5.0

Nothing !!! Fast ,Friendly ,and knowledgeable Staff !!!

john M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria D. 
Clasificación:
5.0

El cliente no dejó un comentario.

wheeler Y. 
Clasificación:
5.0

Dropped off trailer after hours

Danny K. 
Clasificación:
3.0

The uhaul was great the customer service part sucked.

Devin P. 
Clasificación:
5.0

The Tow dolly was guaranteed to be at another location, it was not there, I had to drive to another location to get the dolly, had I just been told were it was I could have made and adjusted my plans from the start. This had nothing to do with the local location, and I understand that, but with it not being were it was suppose to be I backed me up two hours.

louis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH E. 
Clasificación:
5.0

Very please, quick service

Aaron P. 
Clasificación:
5.0

We had problems because the state location measured my milage wrong. But we got every fixed thanks to the uhaul customer service and the manger at this location.

Trenice A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

G. R. G. 
Clasificación:
5.0

Excellent customer service. I would definitely recommend this for a rental company.

susan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrece G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman B. 
Clasificación:
1.0

My number is 2286979822, text first so I'll know your not a bot call.Call only call if you want the truth.

william B. 
Clasificación:
5.0

The staff was very helpful and knowledgable. It was a great experience. Thankbyou.

ron C. 
Clasificación:
5.0

It was a wonderful experience- the staff was very kind and helpful. I would use this UHaul location from now on. Everything was very nice.

cynthia R. 
Clasificación:
1.0

Building not clearly defined as the Uhual office. Trailer had no jack to help lift to put onto trucks hitch. Two hours late and Uhaul has already sent a e-alert. About broke my back taking the trailer off the hitch in pouring rain. Thanks you for for yet again another bad Uhaul experience!

Joel B. 
Clasificación:
3.0

I rated this site average because the employee at the site was late coming in and failed to document prior existing damage on the paperwork. She did put a couple of stickers near some of the damage but essentially told me to take pictures and hang on to them.

harold W. 
Clasificación:
4.0

The storage facility is very clean and the attendant who helped us with our paperwork was very friendly and thorough in explaining all the policies.

YVONNE D.  |  First Impressions 
Clasificación:
3.0

I am very pleased with the ease of securing a rental and the ease of making online payments. Gracias

JONICA P.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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