Customer Reviews for Climate Controlled Storage
(Distribuidor de U-Haul del vecindario)

991 comentarios

229 W General Screven Way Ste M4   Hinesville, GA 31313

(912) 877-0904

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9:30 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(912) 877-0904

229 W General Screven Way Ste M4
Hinesville, GA 31313

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9:30 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Staff was very friendly through the process. The truck had major scratches one one side that looked fresh and I wanted them to come and and see when picking up the truck. They never acted like I was bothering them which you seem to get from so many places these days when you need something "extra". This was very much appreciated. Other than the scratches and in dire need of an alignment, the truck was very clean and a great experience overall.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

Extremely helpful, he was very nice and gave me his complete attention

linda L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cody K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley O. 
Clasificación:
3.0

While the truck was clean and rode well, it did have some issues upon immediate inspection. The tire sensor monitoring system lights were on and flashing. The air conditioner had to be jimmied with a piece of cardboard and on full blast in order to work. The mirrors were not able to be adjusted. An employee checked all of the tires for correct air pressure and told me one of the tires had a bad sensor, so the light would probably stay on. Also, I returned the vehicle at approximately 4 PM and the clerk said he would check the vehicle back in. This location closes at 5 PM and the vehicle was not checked in until after 8 AM the next morning. There were no additional charges, but i did return the vehicle in a timely manner well before closing on the same day it was rented.

kelly F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chandesha F. 
Clasificación:
2.0

First, I reserved a vehicle for pickup close to my home. You assigned me to a place far from my home and expected me to pay for the mileage. The vehicle's air conditioner did not work and the TPMS light was flashing. I reported this and a second vehicle was assigned to me. The AC did work; however, it's TPMS light was on as well. I drove it anyway. The staff member was polite and accommodating, but the reservation system and equipment were definitely sub par.

KENNETH H. 
Clasificación:
3.0

Truck needed maintenance, back tire was low on air, and no windshield wiper fluid. Staff was friendly and courteous.

Tina E. 
Clasificación:
5.0

Nothing to improve. Both of the gentlemen I had the pleasure of speaking with were very helpful and accommodating. Top notch service!

dylan K. 
Clasificación:
5.0

I filled the truck up to the designated fuel level I was required too before dropping off and for some reason they charged me an $80 fueling fee.

Tyler E. 
Clasificación:
5.0

Customer service was fantastic and UHaul has been doing this for quite a while and know what they are doing. If I move again, I will definitely use them.

Daniel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dosilah C. 
Clasificación:
3.0

Every servicing light in the U-Haul when we received it was on we received it with a nail in the tire in a low pressure tire had to put air in the tire after moving just to return it. One of the mirrors also didn't work, highly disappointed

Jennifer J. 
Clasificación:
5.0

Train how to fully operate the equipment

Carlos H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph N. 
Clasificación:
5.0

Everything went smooth and fast and the employee handled everything well and was well manner even when having to deal with multiple customers at one time . Will most likely recommend a friend

christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
2.0

Never got a emailed receipt

Jamar W. 
Clasificación:
3.0

If certain moving equipment isn't available let customer know ahead of time so that they can plan accordingly. I had a utility dolly included in my order and it had to be removed due to the location not having any so I struggled to find one at the last minute.

Myesha L. 
Clasificación:
5.0

Uhaul need to clean trucks ..Maintain overall equipment tires. Etc..

Leigh Ann F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DJAMALA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

No improvements needed. Cheerful and helpful staff. ¡Gracias!

Joel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Victor E. 
Clasificación:
4.0

Equipment was very dirty, tires were low and the sticker on windshield stated that it was overdue for oil change. I told the guy in the office and he basically told me not to worry, they were aware and I wouldn't get charged.

Dewon C. 
Clasificación:
3.0

El cliente no dejó un comentario.

SUSAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Drew W. 
Clasificación:
1.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leah R. 
Clasificación:
5.0

Friendly and quick.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA S. 
Clasificación:
5.0

Young lady i spoke with was more than helpful. Pricing was great. Will use this same facility again and recommend this location over others.

JEFFERY K. 
Clasificación:
5.0

I move alot of people and these guys make the truck rental a breeze. Gracias.

Roger O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrea T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bogdan A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARION W. 
Clasificación:
5.0

Nothing. They are amazing!!

AARON J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark D. 
Clasificación:
5.0

Always top notch service from check in to return.

Roger O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ciara M. 
Clasificación:
5.0

Not a thing! Perfect.

JEFFERY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JeanM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIERRA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

KristaLyn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

Quick and easy equipment return.

Richard G. 
Clasificación:
3.0

When I reserved the truck it was reserved for 24/7 pick up. I called a day in advance to confirm and the gentleman I spoke to confirmed he would out the key in the top black box for me to access once I completed the mobile check in. When I arrived on the scheduled day, there was no key and although the reservation still said 24/7 , upon check in it said I would have to pick up the vehicle face to face when they opened. Not only did this waste my time and delay my move, the staff was dismissive and just passed the buck as not their responsibility. Once I finished getting the vehicle and arrived at my house to begin loading, I noted that the passenger door did not open. Overall, the vehicle ran ok (rattled) and was sufficient for the move but the service was unacceptable. This location apparently feels it okay to waste their customers time.

THERESA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL R. 
Clasificación:
5.0

The service and customer service were outstanding.

DAISY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

karma R. 
Clasificación:
3.0

Too many photos to upload to drop off truck after hours.

SHEILA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

I loved the the uhaul van I used it was really nice and updated I enjoyed moving in it

Jasemine N. 
Clasificación:
5.0

Gracias

DEMETRIA F. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANTELL M. 
Clasificación:
5.0

Great service. Easy pickup and drop off.

Sheila S. 
Clasificación:
5.0

Everything was great,

TERRIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanelle G. 
Clasificación:
2.0

Location was closed so I had to drop the keys in the after hours bin.

Cheryl S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Requis C. 
Clasificación:
5.0

Great service

KENNETH B. 
Clasificación:
5.0

Great job. As a moving company owner i could ask for better service and support.

ROGER O. 
Clasificación:
5.0

No Issues, all processes worked as anticipated. ¡Gracias!

Bruce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYANT F. 
Clasificación:
5.0

ND

Jennifer F. 
Clasificación:
5.0

We spoke to Ms. Taylor and she helped us find the perfect size truck for us and was amazing !

VINCENT J. 
Clasificación:
5.0

Excellent service, both people customer service as well as the guy that I met outside near the truck and asked was everything ok. I made sure the Dome light was off too as well as Gas in the truck.

STACEY R. 
Clasificación:
1.0

El cliente no dejó un comentario.

AARON W. 
Clasificación:
5.0

Nothing to improve on. Everything was good.

MARTHA S. 
Clasificación:
5.0

outstanding Uhaul agent

BRAHIMA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY B.  |  Overall Experience 
Clasificación:
5.0

N/C

PETERSON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLINKA B. 
Clasificación:
1.0

El cliente no dejó un comentario.

TASHARRIKA J. 
Clasificación:
4.0

The particular truck I rented had an issue with the tire pressure sensor.

GEORGE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hellen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phyllis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
3.0

Box not delivered to depot indicated by e-mail. Much confusion in re "self-drive" truck rental with box. Box rentals are apparently not coordinated with truck and other rentals. This is very problematic.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEILA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARIN M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandro M. 
Clasificación:
2.0

The truck smelled heavily of smoke. All our items that were in the back of the truck smell like smoke and have to be cleaned. The back of the truck had a sticky liquid spill in it. It had also not been swept out.

Jacob V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
3.0

The trucks need to be maintenance, tire indicator was on the whole time & a message appeared on the dashboard

Williesha C. 
Clasificación:
1.0

When equipment is turned in from another location, it should be checked in promptly instead of being overlooked and late charges being automatically taken from customer's credit card!

Sheila W. 
Clasificación:
4.0

The only issue my pick up location was changed but not communicated to me.

MEHRDAD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON H. 
Clasificación:
1.0

You don't want to know how bad they are. Let's leave it at they cost me over 800 dollars.

John M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYRUSCHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISRAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH G. 
Clasificación:
5.0

Great customer service and facility. I will definitely recommend and use again in the future if needed!

Kerria C.  |  Overall Experience 
Clasificación:
5.0

Definitely recommend! Excellent facility! Safe and secure. Staff is responsive, professional and friendly. Will use Climate Controlled Storage if the need arises in the future.

DEBRA D.  |  Overall Experience 
Clasificación:
5.0

I truly appreciate the service you and your staff gave me. Your staff was very nice and helpful to me during the time I rented from you. Gracias.

Shirley W.  |  Overall Experience 
Clasificación:
5.0

Only issue we had was they charged us after we moved out but I called and they resolved the issue.

Haliegh S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel R.  |  Overall Experience 
Clasificación:
5.0

Very pleasant staff and clean facility.

Asti T.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for the many many many years that I stored my belongings with your company. I never had an issue over the years. The workers were always friendly and helpful.

LINDA F.  |  Overall Experience 
Clasificación:
5.0

Highly recommend, stored my car here and had no issues. Staff is very friendly and helpful.

Chase T.  |  Overall Experience 
Clasificación:
5.0

The Staff and services are amazing.

Duaine E.  |  Overall Experience 
Clasificación:
3.0

More than half the time the outside doors wouldn't secure and anyone could go in the storage unit.

MANDI H.  |  Overall Experience 
Clasificación:
4.0

Great facility to store your vehicle while deploying or on rotation.

DONALD B.  |  Overall Experience 
Clasificación:
5.0

Staff was great. Unit was easy to access at any time. Unable to pay bill online though. Have to call the office or go in.

DUSTIN G.  |  Overall Experience 
Clasificación:
4.0

Easy to reserve a storage, will use them again.

Privacy R.  |  First Impressions 
Clasificación:
5.0

Very nice customer service, the storage is very clean, and easy to access.

Privacy R.  |  First Impressions 
Clasificación:
5.0

The office manager made the process super easy. Best prices in town and the best quality of storage cant beat them.

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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