This was and is the cleanest storage facility I've stored my belongings in. Never had an issue with entrance or finding dumpsters. Well lite and bright lighting throughput the facility so you can actually see where your going. This facility makes sure it's customers have easy access to their unit and has large dollie's available for easy transport of your belongings. Staff here are always polite and available.
Tracy A. | Overall Experience
Customer Reviews for Climate Controlled Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Staff was very friendly through the process. The truck had major scratches one one side that looked fresh and I wanted them to come and and see when picking up the truck. They never acted like I was bothering them which you seem to get from so many places these days when you need something "extra". This was very much appreciated. Other than the scratches and in dire need of an alignment, the truck was very clean and a great experience overall.
John D.Extremely helpful, he was very nice and gave me his complete attention
linda L.While the truck was clean and rode well, it did have some issues upon immediate inspection. The tire sensor monitoring system lights were on and flashing. The air conditioner had to be jimmied with a piece of cardboard and on full blast in order to work. The mirrors were not able to be adjusted. An employee checked all of the tires for correct air pressure and told me one of the tires had a bad sensor, so the light would probably stay on. Also, I returned the vehicle at approximately 4 PM and the clerk said he would check the vehicle back in. This location closes at 5 PM and the vehicle was not checked in until after 8 AM the next morning. There were no additional charges, but i did return the vehicle in a timely manner well before closing on the same day it was rented.
kelly F.First, I reserved a vehicle for pickup close to my home. You assigned me to a place far from my home and expected me to pay for the mileage. The vehicle's air conditioner did not work and the TPMS light was flashing. I reported this and a second vehicle was assigned to me. The AC did work; however, it's TPMS light was on as well. I drove it anyway. The staff member was polite and accommodating, but the reservation system and equipment were definitely sub par.
KENNETH H.Truck needed maintenance, back tire was low on air, and no windshield wiper fluid. Staff was friendly and courteous.
Tina E.Nothing to improve. Both of the gentlemen I had the pleasure of speaking with were very helpful and accommodating. Top notch service!
dylan K.I filled the truck up to the designated fuel level I was required too before dropping off and for some reason they charged me an $80 fueling fee.
Tyler E.Customer service was fantastic and UHaul has been doing this for quite a while and know what they are doing. If I move again, I will definitely use them.
Daniel B.Every servicing light in the U-Haul when we received it was on we received it with a nail in the tire in a low pressure tire had to put air in the tire after moving just to return it. One of the mirrors also didn't work, highly disappointed
Jennifer J.Train how to fully operate the equipment
Carlos H.Everything went smooth and fast and the employee handled everything well and was well manner even when having to deal with multiple customers at one time . Will most likely recommend a friend
christopher R.Never got a emailed receipt
Jamar W.If certain moving equipment isn't available let customer know ahead of time so that they can plan accordingly. I had a utility dolly included in my order and it had to be removed due to the location not having any so I struggled to find one at the last minute.
Myesha L.Uhaul need to clean trucks ..Maintain overall equipment tires. Etc..
Leigh Ann F.No improvements needed. Cheerful and helpful staff. ¡Gracias!
Joel M.Equipment was very dirty, tires were low and the sticker on windshield stated that it was overdue for oil change. I told the guy in the office and he basically told me not to worry, they were aware and I wouldn't get charged.
Dewon C.Friendly and quick.
James H.Young lady i spoke with was more than helpful. Pricing was great. Will use this same facility again and recommend this location over others.
JEFFERY K.I move alot of people and these guys make the truck rental a breeze. Gracias.
Roger O.Nothing. They are amazing!!
AARON J.Always top notch service from check in to return.
Roger O.Not a thing! Perfect.
JEFFERY B.Quick and easy equipment return.
Richard G.When I reserved the truck it was reserved for 24/7 pick up. I called a day in advance to confirm and the gentleman I spoke to confirmed he would out the key in the top black box for me to access once I completed the mobile check in. When I arrived on the scheduled day, there was no key and although the reservation still said 24/7 , upon check in it said I would have to pick up the vehicle face to face when they opened. Not only did this waste my time and delay my move, the staff was dismissive and just passed the buck as not their responsibility. Once I finished getting the vehicle and arrived at my house to begin loading, I noted that the passenger door did not open. Overall, the vehicle ran ok (rattled) and was sufficient for the move but the service was unacceptable. This location apparently feels it okay to waste their customers time.
THERESA H.The service and customer service were outstanding.
DAISY E.Too many photos to upload to drop off truck after hours.
SHEILA N.I loved the the uhaul van I used it was really nice and updated I enjoyed moving in it
Jasemine N.Gracias
DEMETRIA F.Great service. Easy pickup and drop off.
Sheila S.Everything was great,
TERRIE W.Location was closed so I had to drop the keys in the after hours bin.
Cheryl S.Great service
KENNETH B.Great job. As a moving company owner i could ask for better service and support.
ROGER O.No Issues, all processes worked as anticipated. ¡Gracias!
Bruce H.ND
Jennifer F.We spoke to Ms. Taylor and she helped us find the perfect size truck for us and was amazing !
VINCENT J.Excellent service, both people customer service as well as the guy that I met outside near the truck and asked was everything ok. I made sure the Dome light was off too as well as Gas in the truck.
STACEY R.Nothing to improve on. Everything was good.
MARTHA S.outstanding Uhaul agent
BRAHIMA C.N/C
PETERSON D.The particular truck I rented had an issue with the tire pressure sensor.
GEORGE W.Box not delivered to depot indicated by e-mail. Much confusion in re "self-drive" truck rental with box. Box rentals are apparently not coordinated with truck and other rentals. This is very problematic.
JAMES S.The truck smelled heavily of smoke. All our items that were in the back of the truck smell like smoke and have to be cleaned. The back of the truck had a sticky liquid spill in it. It had also not been swept out.
Jacob V.The trucks need to be maintenance, tire indicator was on the whole time & a message appeared on the dashboard
Williesha C.When equipment is turned in from another location, it should be checked in promptly instead of being overlooked and late charges being automatically taken from customer's credit card!
Sheila W.The only issue my pick up location was changed but not communicated to me.
MEHRDAD T.You don't want to know how bad they are. Let's leave it at they cost me over 800 dollars.
John M.Great customer service and facility. I will definitely recommend and use again in the future if needed!
Kerria C. | Overall ExperienceDefinitely recommend! Excellent facility! Safe and secure. Staff is responsive, professional and friendly. Will use Climate Controlled Storage if the need arises in the future.
DEBRA D. | Overall ExperienceI truly appreciate the service you and your staff gave me. Your staff was very nice and helpful to me during the time I rented from you. Gracias.
Shirley W. | Overall ExperienceOnly issue we had was they charged us after we moved out but I called and they resolved the issue.
Haliegh S. | Overall ExperienceVery pleasant staff and clean facility.
Asti T. | Overall ExperienceThank you so much for the many many many years that I stored my belongings with your company. I never had an issue over the years. The workers were always friendly and helpful.
LINDA F. | Overall ExperienceHighly recommend, stored my car here and had no issues. Staff is very friendly and helpful.
Chase T. | Overall ExperienceThe Staff and services are amazing.
Duaine E. | Overall ExperienceMore than half the time the outside doors wouldn't secure and anyone could go in the storage unit.
MANDI H. | Overall ExperienceGreat facility to store your vehicle while deploying or on rotation.
DONALD B. | Overall ExperienceStaff was great. Unit was easy to access at any time. Unable to pay bill online though. Have to call the office or go in.
DUSTIN G. | Overall ExperienceEasy to reserve a storage, will use them again.
Privacy R. | First ImpressionsVery nice customer service, the storage is very clean, and easy to access.
Privacy R. | First ImpressionsThe office manager made the process super easy. Best prices in town and the best quality of storage cant beat them.
Privacy R. | First Impressions