Customer Reviews for Nutters Corner
(U-Haul Neighborhood Dealer)

227 reviews

400 S Ortner Ave   Cleveland, OK 74020

(918) 358-5340

Office Hours

  • Mon-Sat: 8:30 am–5:30 pm
  • Sun: 8:30 am–12 pm

Services at this Location:

Contact Us

(918) 358-5340

400 S Ortner Ave
Cleveland, OK 74020

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–5:30 pm
  • Sun: 8:30 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing. The young girl that has helped us every time is great! Very good at her job! She needs a raise.

Alan McLaughlin 
Rating:
5.0

Perfect!

James Hollan 
Rating:
5.0

All good! Very happy with the experience here!

Alan McLaughlin 
Rating:
5.0

Customer did not leave a comment.

kevin joseph 
Rating:
5.0

They were very helpful resolving mobile app issues when trying to return specific equipment with multiple open contracts. Entering the return info on the 20-foot truck reverted to the mileage for the 26-foot truck and tried to charge us $47,000. Also, if the app knows the original mileage, adding a feature of the original fuel level would be very helpful. Was very easy parking the trucks at Nutter’s Corner. It may be difficult to locate at night if there are no other U-Haul vehicles parked in the field and/or if you are new to Cleveland.

Philip Farmer 
Rating:
3.0

Customer did not leave a comment.

Kim Williams 
Rating:
5.0

I use this location all the time. Almost always have the equipment I need and they are courteous and quick.

Gregg Johnson 
Rating:
5.0

Customer did not leave a comment.

Michael Ronan 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY SHEALS 
Rating:
5.0

Customer did not leave a comment.

Wesley Worthington 
Rating:
5.0

Customer did not leave a comment.

David Maytubby 
Rating:
3.0

I’m sure I signed something instead of reading it first, but my plans changed due to something out of my control, so I returned the truck within an hour, and zero miles driven on it, and I still had to pay full price. It is what it is, but it kinda felt like a punch in the face on top of everything else that happened.

David Kellogg 
Rating:
5.0

Customer did not leave a comment.

bernard coates 
Rating:
5.0

Customer did not leave a comment.

William Wyckoff 
Rating:
4.0

Customer did not leave a comment.

ROBERT WALKER 
Rating:
1.0

Cleveland location where I dropped off was not easy to find. I wanted to get the truck back before the high wind storms arrived. And then I got charged for 2 gallons less gas after dropping off truck when it was due to trying to find this location. I thought that was not fare and it was disappointing to see I a charged $8.08 for this

jill JORDAN 
Rating:
5.0

Customer did not leave a comment.

richard kendall 
Rating:
4.0

Nothing. Good people

LARRY CAVE 
Rating:
5.0

Customer did not leave a comment.

Patricia Horton 
Rating:
5.0

Customer did not leave a comment.

BRANDON BROWN 
Rating:
5.0

Customer did not leave a comment.

Nile Hanlon 
Rating:
5.0

These people are just awesome. We called before we came by and they helped us in EVERY WAY!

Colby Latham 
Rating:
5.0

Put a jack on trailer to make hook up easier.

PAUL BART 
Rating:
3.0

Cost me 5 hours of movi g time, caused me to get a hotel. So not happy with this experience AT allll

Robert Walters 
Rating:
4.0

Customer did not leave a comment.

Felix Nance 
Rating:
5.0

Customer did not leave a comment.

Phill Frank 
Rating:
5.0

Make sure equipment is cleaned out before next rental

John Feaster 
Rating:
5.0

Customer did not leave a comment.

Mike Smith 
Rating:
5.0

Above and Beyond customer service to get the trailer I needed

Juan Chacon 
Rating:
5.0

Customer did not leave a comment.

William Cochrane 
Rating:
5.0

Customer did not leave a comment.

James Kendall 
Rating:
5.0

Outstanding customer service - above and beyond to make the rental and pickup a breeze.

Robert Anderson 
Rating:
4.0

Customer did not leave a comment.

RUSSELL RICE 
Rating:
3.0

We received the unit with leaves and dirt and were told we would need to clean it upon return or we would be charged a $15 cleaning fee. The unit should be clean upon pickup and the person using the uncleaned unit should not have to pay the cleaning fee for an already dirty unit.

Kimberly Eggleston 
Rating:
5.0

This is for Uhaul Corp, work on your systems (hello IT) to store customer information from a customer that rents multiple times a year, therefore it would speed up the process.

Juan Chacon 
Rating:
4.0

Your online return site needs a little work

BOBBIE SANDERS 
Rating:
3.0

The outside of the trailer was sprayed with mud.

Richard Baxter 
Rating:
3.0

Customer did not leave a comment.

Michelle Bury 
Rating:
5.0

The gentleman that helped us was friendly and very helpful.

Chris Padden 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS Carr 
Rating:
4.0

Customer did not leave a comment.

CARRIE MCCUTCHEON 
Rating:
5.0

Customer did not leave a comment.

Norman Barlow 
Rating:
5.0

Guy at the counter was very friendly and got me checked out very quickly.

Patrick Magner 
Rating:
3.0

The trailer I used was very heavy. Was offered no help to hook up and had to ask for help when I returned it.

Mike Carroll 
Rating:
5.0

Customer did not leave a comment.

SHEILA VIRES 
Rating:
5.0

Customer did not leave a comment.

Mark Brown 
Rating:
3.0

As a first time UHaul/truck renter it would have been nice to have a bit more help with the rental/ equipment check and more support in learning about the truck and the rental process.

Jan Stephens 
Rating:
3.0

Left brake light out on rented car dolly. Needed car dolly 1st thing Sat morning so reserved it in advance. Car dolly was rented out to another customer on Friday night. Instead of being at U-haul ehen it opened at 8:30am to get it, I had to wait until 8:30am and call to see if it was available which shouldn't have happened. It was reserved under my name for Sat so it shouldn't have been rented out on Friday!

JULIE CLOSE 
Rating:
5.0

This business is professional and friendly.

Joni JOYNER 
Rating:
2.0

Get a better system for the Cleveland location. The system kept kicking the gentleman off and had to keep redoing things four different times

RICHARD BECKETT 
Rating:
5.0

Customer did not leave a comment.

John Feaster 
Rating:
4.0

Customer did not leave a comment.

nathaniel hardinger 
Rating:
5.0

Great customer service

lisa Back 
Rating:
5.0

Customer did not leave a comment.

minesh patel 
Rating:
5.0

The young lady greeted me with a smile and very understanding she was amazing

john feaster 
Rating:
5.0

Very nice clean

Carla Jones 
Rating:
5.0

Dropped off the trailer on Sunday Sep 19 at 2:19PM CST

JOSEPH STEWART 
Rating:
3.0

Customer did not leave a comment.

ALAN TROOP 
Rating:
5.0

ps. The first moving co. did not show -up and the the second did not properly secure items, most anything of value ended - up damaged broke front glass of both washer and dryer rub marls on couches, i provided ratchet straps and drop clothes and asked if they knew what they were doing.did not realize till unloaded. James Barnett

JAMES BARNETT 
Rating:
5.0

Nothing excellent help !

DONALD BENDABOUT 
Rating:
4.0

Customer did not leave a comment.

Leah Holly 
Rating:
3.0

Customer did not leave a comment.

Ernie Kothe 
Rating:
3.0

Customer did not leave a comment.

Shannon Mann 
Rating:
5.0

Customer did not leave a comment.

randal nutter 
Rating:
5.0

Make sure all equipment is capet up on its mantince I rented the truck 2 twice know and door does not open right

John Feaster 
Rating:
5.0

Night dropped and called the next morning and representative had checked in thanks.

PAMELA DOLAN 
Rating:
3.0

At around 55-65 mph the truck would bounce pretty bad

Gary Clark 
Rating:
3.0

Customer did not leave a comment.

stephen vincent 
Rating:
5.0

You could let the local place (ie Cleveland OK) Know IMMEDIATELY when a reservation comes in!..... THEN......you could make sure the equipment scheduled is available at location needed...... THEN......you could bring the equipment to the location reserved......reserved 2 plus weeks prior BTW...... THEN.....you could make sure your One Way Customer KNOWS which location to return equipment.......vs us arriving exhausted to a location who makes us wait 20 minutes while counter guy gets his snacks.....only to be told "we don't usually accept drop offs

Jane Mcmichael 
Rating:
3.0

Would have been nice to have had some help hooking up. The trailer was heavy and it was on the ground. Maybe have all the trailers on something other than the ground.

Mike Carroll 
Rating:
1.0

They were closed when I dropped off yet they charged me $30 and said I dropped off a day later on June 1st.

Hannah Noxon 
Rating:
5.0

Customer did not leave a comment.

RONNA LAWSON 
Rating:
4.0

The ladies working here are very nice and helpful however I’ve now been over charged as well as being charged twice.

KATHERINE PIERCE 
Rating:
3.0

Customer did not leave a comment.

MALORI FENCL 
Rating:
5.0

Jack's on the trailers, however I managed to lift it to the hitch.

Cody Lowery 
Rating:
5.0

Customer did not leave a comment.

KATHERINE PRATT 
Rating:
5.0

I have rented several times from this location, always top notch service

Juan Chacon 
Rating:
5.0

Customer did not leave a comment.

DONALD BENDABOUT 
Rating:
4.0

lower price

JERRY STEVENS 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA ROSE 
Rating:
2.0

I had issues with the check in on the website.

Warren Myers 
Rating:
4.0

Customer did not leave a comment.

John Brown 
Rating:
5.0

I have rented several times from Cleveland You Move. Fast check out, friend service and never had any issues with rental equipment, always clean

Juan Chacon 
Rating:
5.0

Customer did not leave a comment.

john feaster 
Rating:
5.0

Customer did not leave a comment.

Shane Kelly 
Rating:
3.0

Make sure trucks are cleaned and maintain

JOHN FEASTER 
Rating:
4.0

Customer did not leave a comment.

karen berger 
Rating:
5.0

Customer did not leave a comment.

Keorasmey Ny 
Rating:
4.0

Customer did not leave a comment.

JOSEPH CAUCHY 
Rating:
3.0

Customer did not leave a comment.

David Webb 
Rating:
3.0

Customer did not leave a comment.

DEBBIE LEBINS 
Rating:
3.0

Prices seam a little high for car hauler

James Boyd 
Rating:
3.0

Customer did not leave a comment.

Alex Brown 
Rating:
5.0

Customer did not leave a comment.

JASON CLARK 
Rating:
4.0

Customer did not leave a comment.

Mark Scott 
Rating:
5.0

Customer did not leave a comment.

LISA RAMSAY 
Rating:
5.0

Very friendly, explained the billing so that that I understood,( 72 year old) explained how many miles were been billed. Very professional Turned out exactly like she said

Laura Castleberry 
Rating:
3.0

I am confused. I received two (2) receipts. Does this mean that I was charged twice?

CECELIA MC CARTY 
Rating:
4.0

Customer did not leave a comment.

Michelle Davis 
Rating:
3.0

Only one person trying to run 3 businesses can be a little hectic at times.

CECELIA MC CARTY 
No reviews have been submitted for this location.

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