The location for drop off was in Cherry Hill. This Clementon location is literally 12 miles from my home and was an extra 20 minutes drive. I was charge for this via gas and mileage when there are U-Haul's at coastal locations right in Cherry Hill. Secondly I swept and clean out that U-Haul and left one picture in there that I unfortunately forgot. The owners at this location threw away the picture and had the nerve to charge, when a simple phone call just as I did to receive the ezpass could've been made. It took five phone calls throughout a 48 hour period to get in contact about the ez pass. Long story short we need more common decency out here.Damani H.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The people at this location didn't have on face masks.Sabrina M.
Include an ice scraper in truck. This is NJWarren S.
El cliente no dejó un comentario.Nicole H.
The whole Uhaul experience was a nightmare but thank God it came together, the Uhaul truck was dangerous to drive.RENEE P.
El cliente no dejó un comentario.TAMMY G.
El cliente no dejó un comentario.Lucas F.
El cliente no dejó un comentario.Charlese D.
Great experience, staff made it an easy in and easy out!FRED K.
I submitted a reservation over a week in advance to pick up a 10foot truck from a location near my home that according to your internet information had that type of truck available. The night before I was to pick up the truck I received an email advising me that I had to travel 31 miles to pick up the truck from a location I had not selected. THIS LAST MINUTE SWITCH WAS AN UNACCEPTABLE WASTE OF MY TIME AND DOUBLED THE DISTANCE I HAD TO DRIVE!!!! I was not even given the courtesy of a phone call. I will not be using UHAUL in the future.Christine B.
Very good customer service Thank you very muchMANUBHAI C.
We appreciated that this location could help us save some money. It was cheaper to fill up gas here then have U-hual charge us for it. The employee was helpful in filling it to the pick up amount.Alexander G.
El cliente no dejó un comentario.Mohamed E.
El cliente no dejó un comentario.CORNELIA J.
El cliente no dejó un comentario.gerardo F.
El cliente no dejó un comentario.Thalia O.
Very helpful in assisting my husband and I. He also tried to resolve a small situation that occurred and gave us the information we needed to process our return equipment.Amanda S.
El cliente no dejó un comentario.Nina H.
Nothing. Keep up the good work and great customer service!Keyra R.
El cliente no dejó un comentario.Deasia T.