Very professional. Good job. Thank you.JOSE A S.
Customer Reviews for Clementon Conoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experienceJUSTINE M H.
Customer did not leave a comment.EMERY H.
I reserved the truck for 8/3/21 at 5pm. I wasn't going to make the 5pm pick up time, so I called at 330pm and asked if I could move my reservation back to 7 or 730pm. I was told that wasn't a problem. I show up to rent the truck at 730pm (8/3/21). I rented the U-Haul for 24 hours. I bring the truck back 8/4/21 at 715pm. I drove a total of 72 miles and the tank was back on full. Looking at my receipt, I was billed for 2 days, and all of those little dumb fees they have was doubled. Talk about a quick scam! I won't be going back to that location EVER!KENNETH E.
Customer did not leave a comment.Daniel G.
Customer did not leave a comment.Jason S.
Drop the keys at the U-Haul dropbox. Place was closed but I was able to call and speak to someone regarding my drop off with no problem. I filled my gas tank I left the truck with 236 miles to go when I only picked it up with 38 miles would've been nice to get a credit for that but it was a first time filling up the truck. Service was goodElizabeth B.
Customer did not leave a comment.Stephanie D.
Customer did not leave a comment.MARK S.
At my location I was met with kindness and professionalismStephen M.
The website said they open at 7:00am. I made and confirmed the reservation for 8:00am. I arrived around 8:10am. The location was closed. They did not arrive and open until around 8:40am. This put me behind schedule for various pick ups and the move.Matthew M.
No clear indication outside if seeing a couple of Uhaul trucks that the location is legitimate. Parking was a little challenging because if debris. Had to hunt for drop off box onsite, and luckily found it. Also made numerous attempts to call with calls being dropped for some reason. Very frustrating and confusing.Alease F.
Customer did not leave a comment.GIOVANNA W.
Staff was very friendly and accommodating. Staff was AMAZING!!!TODD W.
Everything was perfect. I would recommend having a dolly in the truck tho. It was tough moving stuff without one.JOHN D.
Customer did not leave a comment.Leonard S.
Customer did not leave a comment.KARLA P.
Great customer serviceBRENDA G.
For this particular site. There were no complaints. The gentleman was attentive and kind.TISHA D.
The location for drop off was in Cherry Hill. This Clementon location is literally 12 miles from my home and was an extra 20 minutes drive. I was charge for this via gas and mileage when there are U-Haul's at coastal locations right in Cherry Hill. Secondly I swept and clean out that U-Haul and left one picture in there that I unfortunately forgot. The owners at this location threw away the picture and had the nerve to charge, when a simple phone call just as I did to receive the ezpass could've been made. It took five phone calls throughout a 48 hour period to get in contact about the ez pass. Long story short we need more common decency out here.Damani H.
The people at this location didn't have on face masks.Sabrina M.
Include an ice scraper in truck. This is NJWarren S.
Customer did not leave a comment.Nicole H.
The whole Uhaul experience was a nightmare but thank God it came together, the Uhaul truck was dangerous to drive.RENEE P.
Customer did not leave a comment.TAMMY G.
Customer did not leave a comment.Lucas F.
Customer did not leave a comment.Charlese D.
Great experience, staff made it an easy in and easy out!FRED K.
I submitted a reservation over a week in advance to pick up a 10foot truck from a location near my home that according to your internet information had that type of truck available. The night before I was to pick up the truck I received an email advising me that I had to travel 31 miles to pick up the truck from a location I had not selected. THIS LAST MINUTE SWITCH WAS AN UNACCEPTABLE WASTE OF MY TIME AND DOUBLED THE DISTANCE I HAD TO DRIVE!!!! I was not even given the courtesy of a phone call. I will not be using UHAUL in the future.Christine B.
Very good customer service Thank you very muchMANUBHAI C.
We appreciated that this location could help us save some money. It was cheaper to fill up gas here then have U-hual charge us for it. The employee was helpful in filling it to the pick up amount.Alexander G.
Customer did not leave a comment.Mohamed E.
Customer did not leave a comment.CORNELIA J.
Customer did not leave a comment.gerardo F.
Customer did not leave a comment.Thalia O.
Very helpful in assisting my husband and I. He also tried to resolve a small situation that occurred and gave us the information we needed to process our return equipment.Amanda S.
Customer did not leave a comment.Nina H.
Nothing. Keep up the good work and great customer service!Keyra R.
Customer did not leave a comment.Deasia T.