Comentarios del cliente para Clementon 76

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Clementon 76

Grado total:

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Elizabeth S. en

Grado:

The truck was dirty with a piece of tree stump and branches inside the bed and the driver floor was also with pine cones and dirt. The outside of the truck passenger side to the rear back wheels have a black long scratch prior to me renting.

Frank C. en

Grado:

One employee on duty, didn’t speak English, had no idea about U-Haul rentals with or without mobile app, we had to call his boss, wait over half hour for him to figure out how to confirm our rental. Lost time and money

Brenda S. en

Grado:

El cliente no dejó un comentario.

Carl G. en

Grado:

The rep on call was very hard to understand. I was under the opinion that we would receive credit for an extra quarter of a tank of gas. I am now learning that is not the case. A few miles, I have not problem paying for; $30.00 of gas...I am not happy about.

Daniel Q. en

Grado:

Pick up was behind a gas station, in a dirt lot. No person on site, must call a number once there and gas station attendant will give you a key if he he can.

Mike P. en

Grado:

El cliente no dejó un comentario.

Cynthia P. en

Grado:

The truck was returned after-hours and it was quite dark where I parked . It was easy to complete the return process online though. Thanks for requesting feedback.

Sharon S. en

Grado:

Trucks were so close together I could barely get in or back it up. Truck was dirty. Not as much gas in tank as noted in paperwork.

JESSICA M. en

Grado:

El cliente no dejó un comentario.

Charmaine F. en

Grado:

Have someone trained to obtain a contract off the computer, I waited over 1-1/2 hr to get the truck.

Terrell R. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

N/A

Ernest K. en

Grado:

El cliente no dejó un comentario.

Cynthia H. en

Grado:

El cliente no dejó un comentario.

Aaron S. en

Grado:

El cliente no dejó un comentario.

cynthia C. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

Call to notify of a charge to the customer’s card, call to notify customer they’re dispute was not over turned ( not email) because you don’t know what the circumstances were and it was your company’s fault for the dispute, do not have pick up locations at shady gas stations where they try to charge you when you already paid for the rental and then say that the customer still owes more money and when a call to uhaul is made they say they fixed the problem and the customer does not owe anymore money , do not let that same gas station give a defective auto transport to a customer and when almost at location it start dragging and customer has to fix it temporarily in order to get to destination, do not have employees at initial drop off location work on the problematical auto transport and not turn off engine so customer has to put more gas and that leads me to the next point of do not tell customer to return the rental to a location that is full and then when the customer calls back and asks about gas and miles since the location was full the customer was assured an extra 15 miles were added to rental and gas would not be a problem , over all this rental from uhaul was the worst experience I have ever had from pick up till drop off and I would rather pay a lot more money from another place then ever rent with uhaul also I was charged a late fee for the gas situation even though I disputed the situation and tried to contact the manager that emailed me Dominique Brown from Washington D.C that told me I still had to pay instead of calling me

ananpvir S. en

Grado:

Exlat job

gagandeep S. en

Grado:

very frindely good experience cleen office

loudes F. en

Grado:

El cliente no dejó un comentario.

Phyllis B. en

Grado:

Lower mileage rates

Jeffrey F. en

Grado:

Poor communication , owner had to use my personal phone, unorganized, damaged my vehicle

Steven W. en

Grado:

Charged an additional amount without consent, I feel this is unethical. It was raining out and the guy told me I was good to go. Please refund this or I will dispute with credit card company.

ROBERT B. en

Grado:

No one there spoke a word of English. Had to wait for someone who spoke and understood English. I will find a better place to rent a u-haul equipment from .

Bettianne B. en

Grado:

El cliente no dejó un comentario.

Kristen K. en

Grado:

It was an interesting experience to say the least. The truck was in excellent condition and did the job I needed it to. The staff was nice, but a little difficult to communicate with. I was charged for the number of miles estimated (15) rather than the actual number of miles driven (10)... No one double checked the mileage/gas/condition of the truck when I was finished with it. Overall it was an average experience but I got done what I needed.

Amanda F. en

Grado:

This location was extremely friendly and easy to work with. The truck I used was practically new so there are absolutely no complaints about the equipment that was rented. The absolute only thing that I would say could be improved would be that the attendants are better trained to help customers. I had to wait for the owner but he was wonderful and overall I am very pleased with my experience. Thank you.

Anthony B. en

Grado:

The phone number for this location needs to be update on your website because when you call the number it's for Planet Fitness Thank you,

demenica G. en

Grado:

Don’t use third party locations

James F. en

Grado:

El cliente no dejó un comentario.