Customer Reviews for Clearwater Secure Storage
(U-Haul Neighborhood Dealer)

1,440 reviews

5010 W Clearwater Ave   Kennewick, WA 99336
(E of clearwater & edison behind aarons furniture)

(509) 735-1582

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5:30 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 3 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(509) 735-1582

5010 W Clearwater Ave
Kennewick, WA 99336
(E of clearwater & edison behind aarons furniture)

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5:30 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 3 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

steve wadley  |  Overall Experience 
Rating:
5.0

My actual move out day was Sat the 5th, but I'm not going to quibble over a few dollars. I had to wait until the 8th when I got home to Alabama to call and confirm the RV was moved out on the 5th. De

DENISE RUSH  |  Overall Experience 
Rating:
5.0

Very unprofessional and the guy who runs it these days doesn’t run it efficiently, conveniently or in an acceptable manner. I wouldn’t recommend anyone to do business there. He takes your money before knowing if product rented is available and wastes your time with excuses of product being unavailable or that you even rented the product in general. (Regardless of whether it’s a truck or a storage.) The guy there is rude and careless about customer satisfaction. He takes no consideration towards anyone else’s time or money wasted towards working with uhaul to get a job done. Definately not a wise business choice to associate with someone as unprofessional as the guy who runs the facility.

Diego Marroquin  |  Overall Experience 
Rating:
5.0

Thank you.

pamela salazar  |  Overall Experience 
Rating:
5.0

I would like to say that the new manager (Nick), is far better than the last one. He is very friendly and helpful. I would and will recommend this storage to friends. Keep up tha good work.

RICHARD HOGAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Caniglia  |  Overall Experience 
Rating:
5.0

Good facility to store my boat. Sometimes it was a tight fit, and difficult to park. I left because I found a considerably lower rental fee elsewhere. Gotta think of that budget.

JIM PEREZ  |  Overall Experience 
Rating:
5.0

Very easy to deal with. Very professional.

HOWARD BAIRD  |  Overall Experience 
Rating:
2.0

I was not able to move in. I was not told what time they closed, I wasn't given any instructions on how to move in without personal being there so I had to get storage unit elsewhere. I called

Carole Clune  |  Reservation 
Rating:
5.0

The staff is amazing and very kind. I enjoyed working with pleasant folks while I was in a stressful move. I would recommend this facility to anyone who has storage needs. The location is very nice.

Maria Pincheira  |  Reservation 
Rating:
5.0

Jose was friendly and provided excellent customer service.

Dave Bryant  |  Overall Experience 
Rating:
5.0

A very clean and convenient storage facility—employees are friendly and helpful—I would gladly recommend this facility

CONNIE MORBY  |  Overall Experience 
Rating:
3.0

I did not use the storage unit, I plan to rent in about 2 weeks

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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