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Dorothy B
Customer Reviews for Clearhome Storage Shelby
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great location and the staff was awesome. Thank you for a pleasant experience.
Steven TWorst Service Ever. The Mobile App is garbage, it took me over 25 Minutes just to check in and get the Key! I had to leave my car there as it was a one way drive, they called and said they are towing my car, who does that?
ERIC IRider, the agent who checked the truck back in was very friendly and polite.
keri sRider, the rep at the drop-off, was very helpful and cheerful. Great job.
Gordon MRyder helped out with everything and provided 10/10 customer service
Terrance DThe staff are very friendly and knowledgeable.
Marcus MPlease see above again I would recommend both locations because of Christina and Ryder
Patricia DThe appliance dolly and moving blankets I ordered were not available but I did not find out until when I arrived to pick up the truck. This threw a wrench into my planned move and I had to race to find alternate equipment elsewhere.
Sterling WWe ordered a dozen furniture pads. They did not have them and our furniture got damaged during the move. As such, we are unlikely to use U-haul again in the future.
SUBBU VThe first truck I was given was absolutely NOT road worthy. I had to return to the location and get a different truck. The second truck was much better and could be driven without fighting to stay between the lines. Your sales person, Ryder, was a beacon though. Very polite, apologetic and took care of the problem immediately. He made the experience enjoyable and easy.
Todd Hryder was very helpful and kind
Brian W