Comentarios del cliente para Clean Car Wash

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Clean Car Wash

Grado total:

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Amber H. en

Grado:

El cliente no dejó un comentario.

William N. en

Grado:

The U-Haul Cargo Van was slightly dirty inside the cargo area. The driver's area upfront was perfect. I vacuumed out the cargo area myself. The van drove great, I would rent again from the same depot.

Frank B. en

Grado:

El cliente no dejó un comentario.

Clinton A. en

Grado:

I spent a rather long time on the phone making arrangements and reservations for this rental only to find when we arrived at the pickup location that not only was the reservation not there but the individual who was running the store was rude, unkept, impolite and totally unaware of my reservation. As such the truck was not ready nor clean and the specific equipment, ie: dolly, blankets, and furniture rollers were not with the vehicle but were piled in piles outside the store. Naturally it was also raining. Needless to say, when the individual told my son and I go out and load the special equipment we wanted on the truck my opinion of U Haul sank even further then it had at the start of our most unpleasant meeting to pick up our truck. This was bad. There was another individual there who the person at the pickup place told him to just go get a truck. When we were finally ready to depart this individual was still standing in front of the store. I stopped and asked him if I could help him at all and he just lowered his head and said "He told me to just go get a truck, Now he won't ever talk to me"".... bad, bad, bad. .

Zachary B. en

Grado:

El cliente no dejó un comentario.

xiomara B. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

El cliente no dejó un comentario.

MARK H. en

Grado:

It was an easy experience.

Michael B. en

Grado:

El cliente no dejó un comentario.

Arlene K. en

Grado:

Didn’t do a truck “walk around” with me.

Kenneth Y. en

Grado:

El cliente no dejó un comentario.

Ellyna L. en

Grado:

Tried to reserve online and had an issue in picking up the truck. Had to provide two seperate individuals to verify my identiy and after asking why and taking longer than 5 minutes to look up and provide a second contact - I was forced to go inside the store. The whole idea was to NOT go inside. Simply askin and taking the time to go into my contacts on my phone should not force me out of the entire process. I complied with everythign and the people on the online chat were NOT HELPFUL. WOuld defintiely NOT RECOMMEND using the online process as it was cold and impersonal.

Charles H. en

Grado:

The man there is a moron.I will NEVER use U-haul again if this is the only place to rent.He had no idea how to use a credit card.It took 3 different cards to pay all of which had plenty of money on them.My debit card had over 3,000$ in the account but he kept telling me there was no money on the account.NEVER again will I go there

Susan L. en

Grado:

Nothing- they are simply fine as they are.

elizabeth C. en

Grado:

Just wasn’t aware of the vehicle tax that added onto the price in the end but overall great experience

Karry W. en

Grado:

El cliente no dejó un comentario.

Mario D. en

Grado:

El cliente no dejó un comentario.

Christopher G. en

Grado:

Paul was very helpful and did a good job performing the rental. I had a good customer experience.

JAMES B. en

Grado:

El cliente no dejó un comentario.

Michael D. en

Grado:

El cliente no dejó un comentario.

Leroy M. en

Grado:

Decent customer service

Brian M. en

Grado:

Great service, thanks.

William C. en

Grado:

One headlight burned out. Limited parking for personal vehicles.

GARY F. en

Grado:

Not one to complain because I hate this. But the unit I rented had mechanical issues. ABS and RED brake light on all the time with the ABS activating every time you would stop. When getting to 50MPH, the truck absolutely shakes you out of the seat. Had the truck rented for 2 days and returned it after the first load. Went back to the Gainesville Va Penske where I have rented previously. The reason I chose uHaul was closer to the home we just built to save miles. Thanks GFunk

Kyle T. en

Grado:

An excellent experience and Peter C. was great!

Charles C. en

Grado:

El cliente no dejó un comentario.

David E. en

Grado:

El cliente no dejó un comentario.

ANN MARIE R. en

Grado:

El cliente no dejó un comentario.

Andrea C. en

Grado:

El cliente no dejó un comentario.

Kayla H. en

Grado:

El cliente no dejó un comentario.

Macol H. en

Grado:

El cliente no dejó un comentario.

Sharon H. en

Grado:

El cliente no dejó un comentario.

Brandon R. en

Grado:

El cliente no dejó un comentario.

Kenneth F. en

Grado:

Gave me the key and didn't go over the vehicle or mileage rates with me. Charged me 99$ on top of everything, for an in-town move. The parking brake did not work and the low tire pressure light was on. I got charged for a utility dolly that wasn't used or given to me. Will use another service or location next time.

Maitland S. en

Grado:

We were given false info about the availability of a truck. The story switched on us multiple times. The web site offered us a truck 2 hours away. We ended up with a truck twice the size we wanted, 3 hours late. Friends told us this is typical. Plan on it if you can!

David T. en

Grado:

Very attentive and helpful checking the trailer lights and hitch attachment. Will definitely use again.

victoria R. en

Grado:

El cliente no dejó un comentario.