Comentarios del cliente para Clayton's Towing & Recovery LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Clayton's Towing & Recovery LLC

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kateri J. en

Grado:

El cliente no dejó un comentario.

mARY K. en

Grado:

Even though this location was 35 miles out of my way when I arrived to drop off the truck I told them there was a problem. I explained Ed that I wanted to drop it off in Howard's Grove Wi but I was told via email that I had to drop it off there. Not only was it 35 miles out of my way but I had no idea where it was. I out the address in map quest and it got me there however I did not take me past a gas station. They allowed me to go back 2 miles into town to put the gas in. They also told me they would contact uhaul to get a reimbursement for all of my trouble. To my surprise I checked my email and was very happy to see I had received a refund. Not everyone follows through when they tell us they are going to check into it . I am very grateful that they did. They followed through and I say thank you!!

Jordan K. en

Grado:

El cliente no dejó un comentario.

Aaron S. en

Grado:

El cliente no dejó un comentario.

Jason M. en

Grado:

El cliente no dejó un comentario.

Andrew K. en

Grado:

El cliente no dejó un comentario.

Catherine M. en

Grado:

El cliente no dejó un comentario.

Donald S. en

Grado:

El cliente no dejó un comentario.

Jonathan S. en

Grado:

Brad went above and beyond to take care of our needs. Excellent customer service. Thank you.

Patricia B. en

Grado:

The individual who helped me went out of his way to make sure everything was connected correctly and even helped me with a fuse problem. I would definitely recommend this location to friends and family.

doug W. en

Grado:

El cliente no dejó un comentario.

Paul G. en

Grado:

El cliente no dejó un comentario.

Don W. en

Grado:

The tie down rails inside the trailer were in bad shape - a portion broke off when I tried to use it (I identified this at the drop off location in Neenah). The overall condition of the trailer was not good unlike prior trailers that I've rented. It is a remote location from my perspective (1-1/2 hours round trip from Neenah). I'm not certain how the logisitic are managed within U-Haul but this seems excessive. The young man operating the facility was knowledgable, friendly and helpful but seemed like he was left with a poor trailer - I am not clear who is responsible for addressing the damaged and poor tie down rails.

Robert M. en

Grado:

this was basically a farm with cars all over the yard. they offer Uhaul rentals as a side business and they are a towing/ auto body shop in the middle of the country outside of Chilton, WI. When I reserved the trailer online, I did NOT take out the $25 insurance, but when I looked closer at my paperwork, they had added the $25 insurance. I didnt realize this until after I was back in Minnesota.

Glenn H. en

Grado:

Nothing the personal very friendly and helpful thanks for your business!

Kyle S. en

Grado:

When I picked the truck up, it had between a quarter tank and half a tank. I didn't take a picture of it because I didn't realize that the contract said it was at 3/4 a tank until after I had already left and started moving. It cost me $60 to put half a tank in when I didn't even use a quarter of a tank. But I had to put it back up to what the contract stated. So basically I got screwed into paying over a $1 a mile just in fuel, plus got hit with the extra mileage charge, which I never checked the mileage gauge when I left the location.