Comentarios del cliente para Claytons Garage & Wrecker Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Claytons Garage & Wrecker Service

Grado total:

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John T. en

Grado:

El cliente no dejó un comentario.

Jonathan P. en

Grado:

Have someone at the location so I can pick up my equipment in a timely fashion.

Devin C. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Jermaine W. en

Grado:

Not to block the Dropbox with a tractor

John B. en

Grado:

This location has just begon its U-Haul service so there are a few little items that I am sure will be improved with time.

Sourabh K. en

Grado:

El cliente no dejó un comentario.

Greg M. en

Grado:

The Clayton's Garage worker was great and helpful. I did mobile pickup and it did not work. It said my location was turned off and couldn't check in. But it was on . Thankfully the guy at Claytons garage was there and checked me in. I will not be using mobile pickup with you guys again.

Wesley W. en

Grado:

The place was locked, and there was no place to park the trailer. While I was trying to figure out what to do, a tow truck driver opened the gate to leave. I asked what to do but he seemed clueless. Finally he told me to drop the trailer by the side of the road, which I did without his help. He started to leave and I asked about paperwork. He said "You're just dropping it , right?" So I said do I need to give you my folder and he said OK, took it, and left. I have no documentation that I left the trailer. It was dreadful!

Mark W. en

Grado:

El cliente no dejó un comentario.

Cedric B. en

Grado:

Had a hard time locating the drop box to leave the keys. Should have more lighting for people dropping off at night. The drop box was not in a well lit area. Should be closer to the fence. Wasn't able to close the box

Carly R. en

Grado:

I’m still waiting to be contacted about my claim.

Gregory B. en

Grado:

El cliente no dejó un comentario.

Andrew M. en

Grado:

El cliente no dejó un comentario.

Brygham A. en

Grado:

Have the vehicle ready to be picked up. We had to sit on the phone with customer service for an hour to get it reserved

Toshiko H. en

Grado:

El cliente no dejó un comentario.

Raj R. en

Grado:

Worst place I have ever been for rental. First there was no parking and I have to park along the roadside - not a good place to park. I went to the location and fence gate was closed. I had to wait at the fence gate for about 15 minutes. I made reservation for 4'X8' trailer online. When I hooked the trailer to the car, its turn signals were not working. Dealer called area manager James Crews and he told me to take small truck and he would charge me $0.35/mile. By the way I did not have a signed contract for small truck. Time I reached the dealer and time when I left dealer - it took me 1 hr and 45 minutes - totally unacceptable. Nobody at UHAUL dealer knew how to rent trailer in their computer system and area manager has to do finish the rental. Dealer does not open until 9 AM so I have to drop truck off at 12 noon - not a really convenience. When I dropped off the truck James Crews charged me $0.50/mile. I was expecting to spend about $30 and James Crews end up charging me $100.60. I called UHAUL three times with long waits (last call I had to spend on phone UHAUL was 1 hr and 22 minutes). James Crews , UHAUL area manager in untrustworthy, unethical and will say something and will do something else. I realized the game of James Crews to help making money to his buddy UHAUL Dealer Clayton Garage and Wrecker by over- charging customers. I would think it would be unfair trade practice

Timothy A. en

Grado:

El cliente no dejó un comentario.

Valarie N. en

Grado:

This place was kind of small and hard to figure out where to drop off. The staff was very friendly and helpful. No real complaints.

Yohannis G. en

Grado:

Everything was perfect for me

Suzann R. en

Grado:

Very convenient to our location. Operator was very helpful in explaining fuel situation. Truck was ready early. Happy customer!