Customer Reviews for Clay St Mini Storage
(U-Haul Neighborhood Dealer)

617 comentarios

6519 Clay St   Jurupa Valley, CA 92509
(Between Van Buren BL and General rd)

(951) 685-9365

Horario

  • Mon–Sun
    9 a. m. - 5:30 p. m.

Servicios en esta ubicación:

Contáctanos

(951) 685-9365

6519 Clay St
Jurupa Valley, CA 92509
(Between Van Buren BL and General rd)

Servicios en esta ubicación:

Horario

  • Mon–Sun
    9 a. m. - 5:30 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Friendly and personable staff.

charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Fantastic equipment. And I repeat U-Haul customer and this location was excellent as usual. You are stop light the gentleman helping me had a good sense of humor, very professional, friendly and very knowledgeable. I had to move out the belongings of my mother-in-law, but if I had to move again I would have no hesitation to return to this location. I greatly appreciate U-Haul.

GLASER B. 
Clasificación:
5.0

Keep up the great customer service!!

MAURICIO N. 
Clasificación:
5.0

Always a pleasure renting from Jodie and Clay Street. Highly recommend this location. ¡Gracias de nuevo!

Willie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ut N. 
Clasificación:
5.0

Great Customer Service & Friendly Service

Anna M. 
Clasificación:
5.0

Had to cancel original reservation. When reserving, you ask every question but about the electrical connection compatibility. Very unhappy about having to come back twice. I have a 7-way and had to go elsewhere to buy the adapter from that to a 4-way. :-((

James O. 
Clasificación:
5.0

They really know how to treat a customer, as if it was a pleasure and personal experience.

Jose R. 
Clasificación:
5.0

Like always excellent service!!

MARTIN P. 
Clasificación:
5.0

Excellent and friendly service by the lady in Front desk.

MARTIN P. 
Clasificación:
5.0

Excellent Service!! Lady in front desk was very nice and gentle!!

Martin P. 
Clasificación:
5.0

Great customer service!

Mark R. 
Clasificación:
5.0

EXELENTE SERVICIO MUCHAS GRACIAS BENDICIONES

Oscar U. 
Clasificación:
5.0

They need a tandom axial enclosed trailer at this location, and a dolly to move it.

Eden B. 
Clasificación:
5.0

Great experience. Thank you.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

German G. 
Clasificación:
5.0

El cliente no dejó un comentario.

fernando C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ahmed Mirza B. 
Clasificación:
5.0

Vaughn made my experience fun and easy. I will be back in the future for any moving and storage solutions.

Katherine L. 
Clasificación:
2.0

Both mirrors on the truck weee extremely loose & UNABLE to use , or look out of ! UNSAFE VEHICLE ! Also the store owner was inappropriate , trying to make funny jokes !  7/19/22

Rosemary D. 
Clasificación:
5.0

The previous person who used that trailer, left it with mud all over the front of it. The people at the rental yard, either didn't notice it, or didn't bother to clean it. I washed it off as best possible before I took it back.

Eden B. 
Clasificación:
5.0

N/C

Juan P. 
Clasificación:
5.0

Went to web site to order trailer, and it is a real failure. Called Phoenix on the phone, waited 18 minuets, and a lady helped me reserve a trailer. Wanted me to get one 12 miles away. I refused. She came up with this location, 4 miles away. Was a decent place to do business with. Good people working there.

Eden B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph I. 
Clasificación:
4.0

El cliente no dejó un comentario.

LISA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren D. 
Clasificación:
3.0

Hard to pick up cat transport. No room to turn around had to do it in a very busy street. U-Haul changed my pick up location to here had to drive an additional 40 miles. Past a U-Haul location that had 4 car transport on lot even after calling U-Haul they said nope can't have those

Darrel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando Z. 
Clasificación:
5.0

Every employee there was so helpful and nice. We really appreciated what they could do for us. Unfortunately we had to pickup at a different location. Not their fault at all. Gracias.

Alicia E. 
Clasificación:
3.0

Very easy to do business with.

chris S. 
Clasificación:
5.0

Jodi is great! So personable, friendly and super helpful. Easy transaction. Much appreciated. ¡Gracias!

Nancy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith T. 
Clasificación:
4.0

Even though it said after hours online and the signage on property. they put a note on drop box saying not to leave truck. I had already completed the after hour drop off before I saw sign on key box.

Charles R. 
Clasificación:
5.0

Customer service excellent.

Sharon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleanor M. 
Clasificación:
5.0

Everything was great. The person checking me in in was exceptional. If I need rent anything I will return to Clay St. Mini storage. Thanks.

PAUL S. 
Clasificación:
5.0

Great customer service, friendly and would definitely rent here again!

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
5.0

Customer service was excellent. I'm very happy with my experience. i am a real customer.

Jeff S. 
Clasificación:
3.0

Cheaper Prices

EDGAR L. 
Clasificación:
5.0

The staff at this location is fantastic! Vaughn was such a big help and Jodie is great! I'll definitely be back.

DOROTHY H. 
Clasificación:
1.0

Get rid of the old man that works there , he is a complete moron , I rented a appliance dolly and it was not in working order , the strap that goes around the refrigerator was cut to short to reach the 2 rings a that complete the mechanism, and the wheel bearings were gone in the left wheel, so I had to get one from a neighbor. I asked if he would refund the $10 I paid for the dolly and he refused to even talk to me about it , I told him I was going to complain to U-Haul and he told me to go fuck myself. Call me an asshole and walked away.I want a refund $10 for that useless dolly.this was the last time I go to U-Haul if I don't

BRIAN W. 
Clasificación:
5.0

Vaughn was very courteous and accommodating.

Deidre H. 
Clasificación:
5.0

El cliente no dejó un comentario.

YANETH B. 
Clasificación:
1.0

I got hit with $18 refuel charge even tho I put gas before I delivered my rental, I barely miss for a bit and they charge me even tho I showed my receipt, it would be nice To get a refund.

Carlos B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE P. 
Clasificación:
1.0

The owner behind the counter informed me that "Masks aren't welcome and not needed anyway" and made me feel uncomfortable leaving it on, even though I know it is far safer and that masks DO INDEED work!! This person is the reason Covid is still raging by not encouraging safe measures and not being educated on how viruses spread. I would NOT recommend this store and would actively deter someone from providing them business. Unacceptable. If I could leave zero stars, I would.

LINDSAY W. 
Clasificación:
5.0

Great service

LISA K. 
Clasificación:
5.0

Your counter person was friendly and well squared away

MICHAEL P. 
Clasificación:
5.0

My experience was great!

ERICA F. 
Clasificación:
5.0

Nice and clean location, and person at the desk was great and super friendly, process to drop off was quick and easy.

Kristy T. 
Clasificación:
5.0

Fantastic service! Thank you for having the equipment available. Best Uhaul place!

SALVADOR N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred S. 
Clasificación:
5.0

They were able to give me what I needed in a nice time well job

ANDREW J. 
Clasificación:
5.0

Maybe if you only need a truck for a few hours there should be a hourly charge or at least prorate it if brought back the same day.

KIM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMEH A. 
Clasificación:
5.0

It's not the pickup location that needs improvement, it's UHAUL that is very disappointing and has horrible customer service! I got the run around the entire process every step of the way.

COREY A. 
Clasificación:
4.0

Personnel was awesome and so helpful at this location

Wendy F. 
Clasificación:
5.0

Great location, efficient, friendly and the lady is awesome! I will be back to rent here again.

MELVIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROMUALDO B. 
Clasificación:
5.0

Great service

MIGUEL M. 
Clasificación:
5.0

The staff was amazing

pamela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
5.0

Super friendly. So easy to pick up and drop off. I think I got a discount because I put too much gas in the tank when I dropped off. After hours drop off. Lady in the office was the best!!!!

JOHN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodpatrick A. 
Clasificación:
5.0

Very nice staff

ALFRED Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

Best Uhaul location around! Wouldn't go anywhere else

WILLIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANDON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall B. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip H. 
Clasificación:
2.0

Have your weekend personnel trained to understand your internet apps and have your apps up and properly working. You do not have enough personnel to assist patrons in a timely manner. One hour to pick up equipment that had been reserved four days in advance was not convenient for me.

DAVID R. 
Clasificación:
2.0

No equipment I had ordered very disappointed

Donta C. 
Clasificación:
5.0

well JODY was perfect already. The first time i saw her i could already tell that she is a professional businesswoman. She knows how to give services that would make you come back everytime you haul something.

ANTONIOVICTOR L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE M. 
Clasificación:
5.0

Great experience!

LESLIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO Z. 
Clasificación:
5.0

The gentleman that helped me was very polite and helpful

TINA Z. 
Clasificación:
5.0

Everything was great I don't see really anything you need to improve on we were very happy with the rental and procedure thank you very much!

Timothy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cathy M. 
Clasificación:
5.0

This location was great. I forget the gentleman's name, but I really enjoyed him and his personality. It felt like a friend loaning you something. That's something special considering I was paying money. I'm going to highly recommend this location.

BRAULIO C. 
Clasificación:
2.0

Paid $160 to drive around in a dirty truck. Outside was disgusting. Washing the truck before giving it to a customer would've been nice. Also the inside smelled like a homeless camp, drenched in air freshener.

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGG C. 
Clasificación:
1.0

Fees are way too high.

SUSANA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ELIZABETH E. 
Clasificación:
5.0

Thank you for the good service

MARK S. 
Clasificación:
2.0

I took extra time to check in online. When I arrived at this location, the person helping insisted on reviewing everything prior to handing over the keys. I was in this location for close to 30 minutes and no other customers were there. None of us are entitled to speedy service, but this was far from efficient.

Loren W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
2.0

I rented a U-Haul on Clay Street it never got returned so they referred me to Van Buren which was super far and I went almost 15 miles over the limits and still had to pay for it so it was almost as much as a 15-foot that I get every Monday as it was for the 10-foot that I get every Wednesday

SHANA W. 
No se han enviado comentarios para esta ubicación.

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